Texas Roadhouse

Yes it was a call in order for karen 730 ish we work as nurses down the street no more look at the lettuce for chicken mushroom sandwich and we had an order critters i can find receipt! But who cares! I won't be back and tell all others nurses this is just laziness

My family & I cannot find a better word to describe Jennifer! She was an amazing waiter & bartender. She made our visit at the Richardson location memorable. Her qualities to mention a few included, being quick & accurate, but ultimately she provided great personal customer service. My family and I decided to visit there after burying our loved one. She brought a smile to every member of my family's face who attended. She will forever be remembered & appreciated for her good deed. Thank you Jennifer We love you. Signed the 4 from Louisiana

This may sound funny to many of you but canned green beans for a steak restaurant! They were doctored up but fresh greens would have made this review 4 stars. I was shocked. Plus my prime rib had no flavor. I needed to add salt and pepper to the au jus for any flavor. Service was great.

There was a couple next to us tonight having dinner. There was a lot of fat on his steak the bartender ask how it was he told her. The manager came over and talked to them. She did nothing they come here all the time they said. What the hell is wrong with this world. But yet the girls on the other side of the bar gets a coupon for something. It's not right! We won't be back

BBQ sauce best in town. They don't have coleslaw on the menu, which is a must for this kind of cuisine. The service was so slow we waited 45 minutes for our food. It was just pulled pork and fries. Our waitress was really bad. She never came back to the table to ask us or tell us why it was such a long wait. The place was not full at the time we got there, only 4 tables in our area with couples. I watched as another couple sat down to a different waitress, and got their food before us. It was a HORRIBLE experience. I will give it 2 stars for the BBQ sauce and pulled pork.

Upon arrival I was seated in about 15 seconds ( Great) m, my waitress assistant was in a timely fashion. The appetizer was excellent.Just waiting on my main order and here it is over wait tine about 20 minutes really fast. 5 Stars.! You can hardly make out the receipt but over all ok no great.

I lov texas road house and my husband decided to take me for a nice birthdays dinner. The wait was long but due to pandemic understandable, They sat us down after 40 min waiting in parking lot to get a table. 15 min after sitting down we they took our drink order. 20 min later took our food order. Waitress never came back to refill our drinks nor check on us. about 45 later she comes to state they lost our order or got deleted and food was never cooked. The manager is rude no apology, just we can cook your order now. After being there for 3 hours no thank you, we had plans for the evening and was not going to wait another 30 min for food. Worst experience ever and I want to thank you Texas Roadhouse for ruining my birthday dinner.

I really like first impressions, this is my first time visiting this area(State) and I loved these restaurants as I travel. But this one in particular needs some serious work! Came with a party of nine, it took 11/2 hours for my party to be seated, and there were visible tables. I wish those well who don't mind this type of unacceptable management, but my Texas Roadhouse visits have come to an end.This is terrible.!

One thing after another. Waitress was overwhelmed due to a large party. They break up service between multiple people and one doesnt know what the other is doing. Never brought salads out before meal. Then when they did they kept food warm and brought it out to us again instead of remaking it. Forgot side orders. Tables and menus where sticky. Food was ok at best. Prime rib was fatty. And food was barely warm. Definitely NOT worth the wait it money.

I would rate them a -5 if I could. My grand daughter is a current employee who was hurt on the job and they have harassed her every day to come back to work even though she is in excruciating pain. They call her on a daily basis asking her to come in an hour before they want her to work. She has been treated horribly in spite of letting them know she is in terrible pain. What is wrong with these managers treating her like that? Where is compassion toward an injured worker. I will never frequent Texas Road House again and neither will any of my family members.
How can these people live with their selves?

We had ordered three meals and a Cactus Blossom for dinner two of them were fantastic, as usual. The third meal, which comprised a filet mignon was supposed to be medium rare was well done and then some and in that same meal, we found hair in the corn. GAG! The Cactus Blossom well you decide (see photo). This was the Colonial Heights, VA Texas Roadhouse, which has always been good. Not sure what happened this day.

I can't believe some of the negative things written, honestly. My coworkers and I went out last night, had Alexis our waitress, she was awesome, the service was awesome! Over tip our wait staff! Y'all got them stimis, let's help out our home town restaurants before we lose them! Go out to eat, be patient, be humble. If you think service is slow, you are welcome to fill out an app!

Today went to Texas Roadhouse. We registered online was supposed to be 20 minute wait. Turned into 60 minutes. They skipped our registration until I showed them the email that we registered. After getting seated took another hour to get our food. The food was cold and the ketchup at the table was expired. We won't be back ever!

Something popped up saying send this to 20 ppl and get 2 free entrées once I did it came back to the site it popped up saying continuing to the blue line is finished well that's not what it said at first even asked me to do 40 people I still was only at 65%. This was a bunch of crock and I truly love Texas roadhouse, but don't put these type of gimmicks out and they really don't work I was already for me and my husband to go have dinner but like I said after I put 40 friends in and I was only at 65% I got a little bit irritated and said forget it

Sitting here at Texas Roadhouse and have been here for over 30 minutes waiting along with many others. Tables are open all over the restaurant but many people are standing and waiting. They just called us back and I asked to be accommodated at a back booth due to my handicapped sibling having problems eating and we were in the middle of the restaurant. I was told no that they didn't have enough servers - yet there were customers on the booths right next to the booth I asked about. What a joke!

Placed an order online when we got there they gave us a time online that it will be ready at 4:45. We got there. We still have to wait other customers we're coming up there and getting their order me and three other customers were sitting waiting the guy handed us our food out of the takeout window and said we're just waiting on bread. We waited for another five minutes and I decided to go inside because nobody ever came back to the takeout window, when I went inside, the guy was standing at the counter, talking to other coworkers asked to speak to the manager and all she can say is I'm sorry, so I food was cold when we got home because we were out there waiting. For him to come back with the rest of that order? Was so upset because we have spent $100 on cold $#*! food and this was the one in Live Oak never again bad customer service.

The hole family order was not right my stake was steel raw and bake potato was hard as a rock it's been this way the last 3 times we have been we spend over 100 dollars ever time we go want be back unless it's made it's made right

We were a party of 5 early on a Friday. We were at the methuen location. Our server came over full of pep! He was incredibly funny and efficient. You wouldn't have know he had other table to serve.
Bottom line, if you are ever in the methuen roadhouse ask to be seated in Lamont's section, I guarantee you won't be disappointed!