During this pandemic, delivery is delayed, but what I receive is always what I ordered and in good shape. I am grateful for finding this site.
This is a wonderful site to order groceries at a discount. When I shop at my local stores, I cannot find these items at these prices.
It's great to hear you've been able to see and take advantage of the discounts we offer on our site! If you ever do find a product for cheaper at another store we are also always happy to Price Match!
Will charge you a membership fee, ask you to shop, if you cannot find enough items and want a refund, will not give you one. SCAM!
We apologize for any misunderstanding of our membership model. We are a membership-based marketplace and the registration wall is something we do to protect our brand partners who are not comfortable with our discounted prices being publicly visible. We offer 30-days of risk-free access for all new annual members to decide if a membership is right for them, and monthly members may cancel their upcoming renewals at any time.
Have have been a member for 3-4 years and it has always been so beneficial. Love their products and prices.
Thanks for the review, we truly appreciate your support!
Thrive is a great place with a variety of products. It is easy to shop and place an order. Their products are top of the line.
Amazing, Kathyrn! Thanks for sharing your review!
Love the shipping dept, they really pack with care, I think they are the backbone of the company!
I just wish they have more can goods!
We're so proud of our awesome fulfillment team, thanks for sharing! Please let our team know if you have any product recommendations.
Just placed my first order. I love the selection and the ease of the website. I can't wait to try the custom meat and seafood box.
Thanks for the review, Deborah, happy shopping!
Thank you, thank you for making healthy foods available and affordable. I depend on Thrive market for so many things!
I want to thank Thrive Market for there generosity for donating food to our family in our time of need.
We're so happy to have you as a member, Maria!
I love the philosophy that Thrive Markets follow! I love supporting brands that pays the extra effort in creating sustainable and ethical products.
Anna, we are so glad you see our heart here. We care deeply about every detail that goes into the functioning of our company! Thank you for being a loyal member.
Answer: Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market has a rating of 2.9 stars from 2,083 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
Thank you for your review and for your patience during this time!