Just started using thumbtack about a week ago! This site does not even have a call center that you can call in and ask questions they talk to you via text only and chatting on Internet, extremely unprofessional! Can't get my questions answered never got a job hadmore than 10 job quotes in less than a week. The credits jumped from two credits to 14 credit I've spent around 40.00 bucks for nothing... it's extremely frustrating to deal with your business through texting this company at this time I would not recommend some te it's extremely frustrating to deal with your business through texting this company at this time I would not recommend Thumbtack
Brandon painted my house and never finished.He did little prep, bad workers and did a sloppy job. Now I have to hire someone else for a few thousand more. What a total ripoff. Even got paint on my brand new roof. I complained and Thumbtack never helped me get him or my money back.
The crew was very professional and they worked very quickly to get me moved into my new apartment. They were very friendly and personable. There was a delay for them to get to the location, but that is understandable given that there was a severe thunderstorm at the time they were scheduled to arrive, so we had to move it forward and they were delayed with the customer before me. But once they got there, everything was taken care of, and more quickly than I anticipated. They were able to get everything done in a two hour period and there was some big furniture which needed to be broken down and put back together again. There were a few scratches on the bed headboard, but I was able to cover them with scratch cover.
I would recommend their services to anyone wanting help with a local move in Jefferson City or Columbia.
My A/C stopped working last night and was worried the next day of who I will call to look at it. I saw this Thumbtack website and filled out a request. In just about 10 mins Fernando called and said he can look at it this afternoon. He came in about 1/2 hour. He looked at it and then told me what needs to be done. I thought he needs to come back to do what needs to be done but he said he can do it now. I was so happy that he did it, changed the thermostat, freon needed to be refilled and then he serviced my unit. He is very professional, very quick, honest and respectful. I would recommend thumbtack and ask for Fernando. Thanks Fernando.
Romario is the best contractor I have ever worked with. Not only does he do the job perfectly, he goes beyond the job specifications and makes sure what he does looks spectacular with everything around it.
It was a great surprise to look at what he did and I am very happy with it. Complete house painting, stone wall building, fence rebuilding and painting, and land care is that he did.
I've been using thumbtack for a long while. And have gotten some great clients from it. But recently they changed their pay scale and its just a cash grab for A lesser product. They changed the face of it in their newest update (my assumption got bought out) and since then it has slowly gotten worse for their "pros" and more expensive for leads. In which they promoted to us that sending a quote was free. The part that they didnt tell you that if the person responds you get charged. Not for their service working but just for you using it. My highest bill was $53 in but i didnt actually have a conversation with a person. And i'm pretty sure it was a bot. Because i did not hear back from the person just got a initial "are you available for my date" then was charged for it. If the service gets better it may be something to use if they chance the pay scale but they also dont do refunds just credits to your account.
Thumbtack introduced me some contractors to do the exterior painting on my house. The contractors promised to finish the job in 1 week. I paid them 100% of payment they asked for. They did not show up. I waited for four weeks till I cancelled the order and asked for a refund. The contractors disappeared and refused to refund me. I contacted the construction contractors board (CCB). The CCB told me the contractors had no license to operate. I contacted Thumbtack. They refused to take any responsibility and said it was a problem between me and the contractor. Thumbtack is full of scams and corrupts. AVOID THEM.
Squared away moving with Steven statuary services where outstanding. I am so happy that I went with his company. He provides everything was professional. No job too big or small to move. Three flights of stairs were no problem for him. I would recommend him and his company to everyone. So thankful for his services!
This company is a FRAUD! There should be a class action Lawsuit on this company. Not only do they violate clients and professionals rights they are very deceptive and eluding in their practices! I will never use this company again! Worst company ever and they allow thugs to steal money from their so called clients.
1% of Thumbtack leads are real, probably the one who the number of client is available all the other are fake, actually if you read the good reviews below, they are the same name you find on the leads (Jacqueline b, Michelle H, Elizabeth G, Rachel M etc.) I receive Jacqueline B lead probably 3-4 times from different location! Anyway I send 35 quote with no response at all, never! Don't waste your money, Thumbtack make money on you but you will get nothing not even one lead book, only if the client is real but they are rare!
Overview
Thumbtack has a rating of 1.8 stars from 1,520 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thumbtack most frequently mention customer service, credit card and phone number. Thumbtack ranks 100th among Local Reviews sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members