Thumbtack

I tried getting project cost estimates from 5 different contractors through thumbtack.com. Only one responded to the request, but didn't follow through with a formal cost estimate. The others didn't respond at all, so I called them directly. None followed through on their promises/commitments to either call back or show up when promised. The review rating for one of the contractors was a 5-Star but was the single review was from the receptionist I spoke to. So, I assume thumbtack.com isn't too selective about what contractors they represent or promote. I'm quite disappointed.

We called customer service we give them notice that a customer change her request and then Thumbtack refused to refund us our money in the services that we provide all that is listed in our profile offer after hour service the customer originally requested same day service then they came back with a nighttime service which we do not offer several items that was not checked off as extra work was not checked off originally six hours later if the request came up again under a different criteria which we would not have did it, because we do not offer those services

I am updating my review and changing it from one star to five stars because it is actually proved to work for us. We love Thumbtack much better than Porch if comparing the two. Easy to use, and provides very informative leads. We like it. The customer base is about average or below average, but overall, Thumbtack is helping us out a lot.

They will charge you more to quote based on factors only they dictate. Many "leads" are just tire kickers. As a tax pro, I would have to spend at least $300 to generate a client, when they can go online and do it for $99 at most. They tell you positive reviews win you business; don't believe it. Save your money; these idiots will just take and take.

This company will charge you up to $59.00 in the first request the client or generated computer lead, it is been send to you.

Many of this lead are non responsive and there's no way to find out is they are legit or not.
I think someone has to dig into, this business is a multi-million entity in less than 10 years, and all about scamming their vendors.

I used to utilize Thumbtack regularly, they got a lot of money out of me which I didn't mind spending $3-5 per request, but now $50-70 per request... That is such robbery and abuse, you will never get another penny out of me and from what I see hundreds of others. I guess you'd rather get a few people to pay $50 then many paying $5. Just dumb! Shame on you Thumbtack! Bad business, VERY bad business!

They used to be good. Then they got screwy with how they charged you. A customer requested information and in 24 hours, I let her know I was unavailable. She marked me hired and gave me a 1 star review. That's just wrong. I am deleting my account.

Pros will lose plenty of money using this site. They debit your card daily and before 3 days you will be out of budget with no jobs landed. You will not get any support from their team at all. Stay away if you don't want to lose money.

Thumbtack is so not a good platform to use for your home service needs. I have had a couple bad experiences with them. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. Thumbtack doesn't really seem to do much about complaints, either. Using Thumbtack is a total waste of time and money. I would suggest using Home Advisor, Angie's List or even Yelp.

I started to sign up-then saw the prices to bid on poorly described jobs. I did not go further. Now my email box is full of crap emails. I looked at them none looked like a legitimate job. And surely none worth 12 dollars to bid upon. I thought some of the Freelancer sites were bad taking 20% of your takings on a job. This one is pure GREED. Creepy

DO NOT use this platform. You have to pay for leads, even if you don't get the job. The money doesn't go back on your account it just stays in Thumbtack. Even when you go to cancel the account, they pocket the money. Every lead is just automatically charged. Also de-activating the account is a nightmare. I finally had to call in and ask THEM to do it manually. Then I lost my money. Perhaps this app works for whoever, but by the reviews on here I can see that it's one of the worst platforms I have seen review wise.

I recently hired Helen Gain of Aunty Helen's Kitchen for my sons rehearsal dinner. The food was fabulous and Helen was wonderful to work with. She took the time to set up a beautiful spot for the serving dishes. I highly recommend her for any catering needs you may have. Btw her garlic mashed potatoes are beyond belief! If you choose her for your catering needs you won't be disappointed..

Mr. David Lewis/Electrician, is doing my electrical work on the land we have in Georgia. He did a great job an I would use him again, will answer you right away an has been right there every time I have called him.
Thank you Mr. David Lewis.
Toni & Larry Grace

I used Thumbtack to find a contractor who builds patio decks. They ended up giving my information to a convicted felon who built a patio for me and has now collapsed. I am trying to file a small claims action against this man but Thumbtack will not provide me the information so I can contact him. The contact information I have is no longer valid. I have currently reached out to action 9 for help. My main point is Thumbtack does not VET out their contractors so everyone please be careful.

Thumbtack set up appointment for work to be performed by recommended contractor; contractor was a no show, no call, did not return messages, etc. I specifically made plans to be at home all day to accommodate this contractor and was extremely disappointed when he didn't show up as promised. It is impossible to get in touch with Thumbtack to let them know what is happening.

Mike Kops, who is a Personal Trainer I found on your website is outstanding. I was looking for several things in the selection process. First, I needed to find someone that could not only get me in shape but deal with a long term injury that I have had. Second, I needed someone that I could trust in developing a program that would help me meet my goals and third, a good personality. Working out is hard but if you can do it with someone that has a good sense of humor, it helps take the edge off. I would recommend Mike Kops to anyone who wants to get back in shape or is currently working out but wants to achieve a higher of fitness.

Gave a reasonable estimate then removed old concrete for sidewalk as requested. All prep work was done quickly. Communicated good through out the job. Was satisfied with finish project. Neighbor also used them for concrete work.

This company is horrible. Our painting business had an account & I was overcharged more than once, sometimes up to $75 or more for bogus leads. I didn't even have customer interaction. I contacted customer service & they won't do a thing. I deleted my account & will be contacting the better business bureau.

This site is very expensive for contractors. The least could cost over hundred dollar. This site is out of control. It is hard for contractors to live like this. So where you have a contractor come see your project know weather they get the job or not they are paying for the lead. So if you hit up 3 contractor everyone of them has to pay for it. I have attached a photo of what contractor have to pay. That job is for 2 square of side walk. So people who are wanting service be aware contractors pay.

It really is annoying and irritating when you think WOW, these A-holes waited to get some money then stopped sending potential client emails... i gave them 30 bucks, now I know they are a scam... NOT ONE response from any potential client... Is this what the internet is now, a bunch of scams hiding behind the curtain of the virtual world...

We need to get back to the way we used to do business, over the phone, face to face, and just more honest. But then I remember that its human nature to lie, steal, and cheat... especially in the world of business...

Good luck everyone, its ok to test things out but once you know its BS, GET OUT!

My research firm was fraudulently induced to provide highly proprietary information with the oral understanding of the fee my firm would be paid. They then used that information generating over $100,000 in profits for itself. They told me they had no intention of paying the agreed upon fee or any fee at all.

Be particularly leery of their deputy general counsel Matthew Fairty, who, based on the above described experience, I have concluded is a bona fide devious cheat and liar.

Thumbtack is greedy. Their system is chaotic and senseless. It's set up to ONLY benefit Thumbtack and that's it. Save the money you would consider giving them and use it towards advertising literally anywhere else. Then tell everyone you meet yo avoid TT too.

Sherry Carr has been giving musical classes to my daughter for several years now. She will graduate next year and become a music major. She taught her method, organization and, reinforce the love for music she already have. Thank you for your positive attitude.