Thumbtack

If you're going to create fake leads.
Dont use the area from which the pro resides idiots:)
Your business has been built on the backs of what is " truly" the heartbeat of the country. You've unveiled over 6yrs. Remember you were the one who reached out to pros for information. The very information used to exploit us. I realized your legitimacy would run its course soon. Thus it has. Yeah exclude pros who's been around a couple of years but your ad space per area is only as good as the pros you retain. Sure you'll manage to attract the wide eyed new guy itching to make it. But hey, resilience is key. I started with one set of dishes and pans. As of today my first Venue is complete and my second unit is complete by April.
So... kick rocks ;)

Thumbtack is a joke. Founded and managed by a bunch of inexperienced, clueless 27 year olds who genuinely think they are doing good in the world. Phony leads, inconsistent customer service responses, no business experience and somehow they were able to obtain VC funding. Because of their complete lack of experience, they have no idea how most businesses are run. No clue about the differences between labor and professional services, real budget requirements, professional licensing, etc. As far as the 'positive' reviews, they have nothing to do with TT. TT has nothing to do with the success of any provider. They are only a clearinghouse. You have just as much of a chance to find quality service providers by asking friends, colleagues, church members, etc. TT profits under false pretenses. They take their fee upfront, regardless of whether business is transacted or not... Isn't that pretty much what a pimp does?

As a pro, this is the absolute worst lead company on the market! It hasn't happened yet but I'm sure this is borderline illegal! And sooner or later someone is going to make a class action lawsuit against this company and as a pro I'm glad that I will be a part of it! They're taking money out of my account for several months now they cannot explain to me why the money being taken out, I feel like most of the customers they have on their website or fake or generated by some tags to steal money from their Pros! As a licensed contractor I would like to say from me and the rest of the license contractors on Thumbtack website f**k you Thumbtack!

We were looking at getting new hardwood floors and tried to use thumbtack to get quotes. The first contractor showed up, looked around and left stating he will send the quote. Never heard back from him.

The second one was more communicative, promised us the sun and moon and kept pushing us to sign the contract. We got suspicious and contacted the BBB. Turns out that he has had many businesses with different names before.He will get the advance from the customer and then vanish. His previous BBB rating was "F". I wonder how thumbtack that background checks all contractors missed on that.

Needless to say we went with a contractor who we knew even though he was a bit more expensive.

Consumers beware and do your homework before hiring someone off this site because thumbtack obviously doesn't.

I hired Harris Grounds Management from Thumbtack. Ryan Frawley is so full of BS. He has not finished the deck job, taken down all the fence around my pool and left the job. He was "overwhelmed", had a tree fall on his truck, broke two ribs, has mononucleosis, had a crew quit on him, and on on - He does not answer phone calls, responds with a text of excuses. I am suing him in court. We have been forced to put up snow fence around our pool for safety until another fencing company can fit us into their schedule. We have been unable to entertain or use our backyard because of this company's ineptitude! Thumbtack needs to remove this company don't sent anymore unsuspecting people to him.

It looks like Thumbtack is going the way of Homeadvisor. I just realized I paid over $100.00 dollars for 3 leads that went no where. I have stopped using them until they can correct these problems. When they said there lead cost would go up alittle bit, I didn't know they were talking 300%. More crooks in the lead generation busines.

As a Top Pro for the last three years, I had many good clients with Thumbtack. Now TT has a quoting system that does not allow you to see what they are charging for the contact. I was billed $18 for a $150 dollar job! God forbid if someone ask a question like "What's next?"... boom! You get billed. I have had so many dead end leads and I have paid a ton of money for people who were fraudulent, just shopping or flakes. The words "I am being scammed" kept popping into my head as I responded to some of these queries. Many would ask one question and I would never hear from them again. But I got billed anyway by TT. Whatever Thumbtack was, they are no longer. Their reputation has gone down the toilet with this new "algorithm" that supposedly calculates prices. It is no longer a good deal for the pros and the TT management is not fixing it anytime soon. Quoter BEWARE!

So thumbtack go me again. After feeling like they had fake requests for an entire year unfortunately I signed up for Pro. This was actually worse in this case every time a client responded it was with the same generated question what's included in your price? I must have paid for at least 10 responses to the same question from different clients what's included in your price? The pro platform allows clients to choose services that are pre priced by the pro. So the question doesn't event make sense... it includes the options you selected! I have requested my account be canceled so no ongoing charges may occur. They immediately agreed to close it but have not offered a refund. Someone will get them... i am sure of it!

Darin Monfre refurbished an old trunk I have held on to for 40 years. It looks amazing with attention to detail restoring it but keeping the authentic look. I would definitely recommend his work. After vs before pics.

T Sheehan,
Creative Home Designs 1
Jim did a complete inspection while walking us around to point out the many things that were never done prior to his superb exterior work. The important areas on the house like corners post, siding corners/joints, window seams, door seams. He also explained why our paint did not last more than four years. As we had seen Jim's crew work there magic bringing our house back from embarrassment to being proud to show all our friends!
We had wished we hired Creative Home Designs the first time!

Super excellent professional work!
We recommend Jim's company
T. Sheehan Mendon, Vt

Despicable customer service!
Run by little children who like to get revenge on you and shut your account down if you criticize them.
Frauds. They take your $$$$ and provide illigit leads.
Steer clear of this scam company!

As a pro in my field of housekeeping for 18 years I can tell you Thumbtack is a hack company! They are filled with excuse after excuse as to why my quotes were never opened. They don't vete the customer well enough or guide them through the process of how to fill out the request form. They are up against Care.com, Angie's List and Craigslist. They need to bone up on what would make their company work! I shut down my profile because I do feel they throw out fake leads! That's not against the law but it should be. Shame on these Mormons!

MY wife and I selected K. N. E. Solutions, LLC from a list of contractors on Thumbtack site for the Jacksonville area. It was the first time that we have utilized an on-line referral service and we were pleasantly surprised with the results. Ed Capps, his wife and crew did a great job on the window-washing, inside and out and tracks; cleaning of the tile floors in kitchen and bathrooms as well as the hardwood floors, floors look like brand new. They then cleaned the carpet in our sun-room which had several deep stains that were created by our pets and moved all of the furniture to be sure all of the carpet was cleaned properly. We will definitely have them back again and highly recommend their services to anyone in our area. John & Nancy

Jeff Crass the owner was extremely resonsive, personable and professional. He and 2 other movers were phenomenal in their work ethic, they moved the entire time with no breaks during the 5 hour move. I highly recommend them!

I have been using Thumbtack as a professional (licensed nutritionist) and this morning they raised the price AGAIN to bid on a lead. This is very frustrating when it costs $6+ dollars to be one of 4 other bids, thus making Thumbtack $30 for every potential job. I would recommend only use Thumbtack if you are serious about getting a job done, because if you view any or all quotes, that professional is out of money, even if you never end up getting the job done. I am unsure at this time if I will continue to use Thumbtack.

I requested some movers in the southern Indiana area through Thumbtack and very quickly got a response from Tim Taylor with SaveMoneyMoving.com. His prices were better than anyone else's in the area and he was willing to be flexible in working with us since the closing date on our home kept changing. He never charged us any fees for having to reschedule. This team of movers is located in Louisville, Kentucky and services the surrounding areas. Tim and 2 other movers arrived on time and within 3 hours had completely unloaded our 2 full PODS, put together all furniture, and even set it all up for us where we wanted it. The only thing we had left to do was unpack our boxes! They only took one short 5 minute break in between unloading the first and second POD. Their work and manner was extremely professional. They were kind, considerate and very careful with our items. Hands down they were the best movers we've ever worked with and we've moved a lot!

Jaime Santana at J & Son Exterminators is your guy! He takes house calls very seriously, he arrives very fast, hes an expert. And as a bonus, he has a good sense of humor. I'll definitely request him again if I need it.

I don't like sites where you send off your personal info and blast it out to unknown people. But, Yelp was useless and I stopped using Angies list years ago because they hassle contractors. I've seen thumbtack for years and finally gave them a small, relatively-safe shot.

I didn't blast and just sent a msg to one no response "thing". It's a waste and ultimately wonder if it's a data mining site. It's not worth it. It reminded me of Home Advisor and I've never ever used that. Back to the drawing board.

Their new system... charge the customers crazy amount to leads that someone responds to. This is not confirmed business just someone that responds to your lead... I see a photographer got charged $45. I got charges almost ten dollars and almost 18 dollars for two pet sitting leads... one asked me if I charged $25 for a week or pet sitting or per time... obviously not a serious lead...$25 a week of pet sitting... that one cost me almost $18. I don't know who thought up this system, but I am going to my credit card to fight the charges and quitting working with Thumbtack. This is bizarre practices... good way to lose customers...

They have recently switched their system - if you contact the pro they get charged highway robbery rates. I had one person contact me about one job (that they then flaked on) and I was charged $57+... $57 to waste my time with a poor customer and a refusal on Thumbtacks part to even consider a partial refund is garnering them a negative review everywhere I can put one. I've been screwed over by this company too many times to ever use it again.

I'm a talented Low Voltage Integrator with a good customer base. I started using thumbtack to get more leads. I believe Thumbtack is generating false leads to charge more automatic payments to vendors.
Thumbtack is completely unethical. I paid $150 in leads that led me to 1 $50 job. My work is flawless and all my reviews are 5 stars on other sites.

If I could have given them a lower score I would have. This web based company is the biggest joke ever. After signing up and going though all the motions I began receiving "leads" Turns out not one of them bothered to respond, actually only 2 out of the 8 leads opened my bid. I then started researching things. Before I knew it I was reading over hundreds of negative reviews/complaints about this company. They have over 150 complaints at the BBB, all over their Facebook page etc. I would strongly suggest to anyone interested in doing business with them to do your homework.

I signed up to make money, I didn't have any money to spend. The fact they charge you when you link with a potential customer is so shady. It's hard enough out here to live, getting scammed by stupid aps just makes it that much more crappy.