Thumbtack

After 2 years I receive two "leads" or request to speak with me. I responded back and never heard back from the two "leads". I had 2 charges of $25.40 which I questioned with them and they were not budging on the charges. It is concerning to me that all of a sudden after 2 years and I believe they just had a large fee increase I get two questionable request to speak to me but they did not respond back to me. My card I had on file also expired almost 2 years ago and they still managed to charge me. No offer to give me a full or partial credit. I am now disputing the charges. NEVER AGAIN!

When I saw my son do his first professional show I was sweating like bullets, afraid for him and kept thinking myself, "Would if they don't laugh?" what I say to him if his performance bombed.

All of sudden the MC introduces my son Woodi Bruce on stage. He gets a well received reception. And then like magic, he makes his little friend Tony Francisco come alive. He was hilarious, he had impeccable timing, he made the audience believe that Tony was a real person. At that point, I was very proud of my son. I knew he was truly an artist at his craft.

Geraldine Woodford
Very very proud of Woodi Bruce

We had several estimates for carpet cleaning.
DAVID NIVEN was very impressive and had a very reasonable rate.
We made an appointment and he came out. Very pleasant and he actually did more than he had bid but kept price the same.
Would highly recommend.

I received three names of contractors for concrete repairs. I contacted all three contractors and they set dates and times to come out to give an estimate. None of them ever showed up. I will never us this service again or the contractors they provided.

As a pro getting leads from Thumbtack, they charge a ridiculous amount for certain leads even if you don't get the job and even worse, they won't issue you a refund when the customer decides to book with you and then cancels to shop prices upwards of a leads fee of $59!
Some customers will ask for certain services and Thumbtack will charge you a leads fee based off of what they filled out they were looking for but when you contact the customer the job is completely different and is much less than what they posted on Thumbtack which you should be issued some type of refund for.
So many inconsistencies with Thumbtack from the Pro side and really disappointed that they don't have adequate Chat features or help for the Pros. They unfourtunately only care about the money and increased lead prices they make as well as the customer.

I used Thumbtack for my business for about a year and a half. I have really liked using them UNTIL they doubled there pricing to quote my potential clients. They are way to expensive and I probably won't ever use them again. I get enough business from Facebook and word of mouth!

They sell you one thing and deliver another. Very low quality leads, majority of said potential customers were not serious at all! Customer service will not credit leads. They will bleed you out.
Not recommended, there are plenty of options out there, save your money.

I asked about service from a pro. They were shady and obviously is the sex traffic area i said not interested and was going to report them. They must of beat me to the punch cause next thing i know thumbtack deleted my account. I emailed customer service and told them i have text message proof i would like to send them and they replied it didn't matter and that there was nothing i could do about my account and to have a good day. So they took the side of sex trafficker and wouldn't listen to me at all. I reported them and thumbtack to the state attorney's office for review. My opinion thumbtack is becoming the next hidden back page.

Thumbtack is a Rip Off. You can contact prospective customers for FREE, BUT when/if the customer replies back to your offer (either YES or NO) you are charged LARGE amounts.
A customer responded back to an offer I made, simply to tell me that she was already working with someone else. Thumbtack hit me with a $9.84 fee.
I contacted Thumbtack to dispute this charge, but they only agreed to give me a CREDIT. So guess what eventually they would have still get my $9.84.
They refused to refund my money to my card, unless I Deactivated my account.
Plus, the representative who assisted me was extremely rude, nonchalant, and careless.
Goodbye Thumbtack!

Thumbtack connects you with wrong customers and customers out of your area, charges your card then only refunds it to your house account making you continue to use the service when you just want off the crazy ride.the last bondoggle the customer they connected me with lived over 5 hours away in another state. Most users if the sight are penny pinchers, I have much better luck on Home Adviser. DO NOT recommend for professionals!

I am a contractor that was using Thumbtack on multiple occasions with good reviews. I was a victim of sexual harassment on a lead of theirs and when posting my review and contacting thumbtack about this, they immediately cut me from their panel. Instead of protecting the contractor, they decided they didn't like my review so they cut me instead.

This company has the dumbest business model ever! They charge you arbitrary amounts of money when a lead makes contact - even if the 'lead' says not interested. Nobody at Thumbtack customer service could explain the random charges on my account. They make money even if you make nothing. Stay far, far away from this bizarre scam.

I hired this clown who claimed to have 20 plus years of experience as a carpenter. He finally got here 3 hours late and I showed him my deck project. He said he was ready to start but didn't have any tools. He said his ex took them in three divorce. Long story short, I fired him in about 15 minutes after finding out he didn't know how to use a compound miter or table saw. If that wasn't bad enough, he stole my 6' ladder from the carport. I contacted thumbtack and they said there's nothing they can do.

Not so much - posted 3 projects on thumbtack...

1st post - didn't work out: fault of NO ONE, things happen (or don't) no problem.

2nd post - change of plans, cancelled TACK but continued to be contacted/harassed by potential companies. If I don't want to use your service "Mr. Floor person" please don't continue to contact me ask how much someone else is charging me... really?

3rd post - I hired movers based on their rating. Spent more money repairing what was broken than the cost of the movers.

Thumbtack "integrity" spent more time calling and telling me they were going to ask me questions than actually doing anything!

I have never heard back from thumbtack!

Prompt, respectable, took their time on my project and cleaned behind themselves, I strongly recommend this company for just about any project you are thinking about starting. They put together a flat screen tv rack, hung it just as I asked, I am completely pleased.

Mr. J. Hughes, Southampton
Subdiv, Hephzibah, GA

I wasted some money to try and get some extra work while I was slow I got "leads" everyday but never any work they saw my quote and thumbtack got the money and I never got anything. So I started reading reviews about thumbtack and I'm not the only one this has happened to so I will not be using them anymore. Waste of time and money.
If there was a 0 I would rate them lower but they make you give at least a 1.

This company not only has hackers among their company but they hire company insiders that investigate illegally people by skip tracing their information and then they will deactivate your account based on suspicion or by inside knowledge they might illegally obtain by hacking into your computer system if not armed with a firewall. This company is white collar criminals with Yale & Harvard degrees that will not only process information illegally but keep your information to use against you. I have a colleague that works at this company and they have told me about the way they practice business and it is not even Legal to say he least! Reporting to the FBI Do not waste your time with this company. They are hi-tech thugs!

Worked my way up to the number one guy in Broward County Florida for pressure washing and carpet & tile cleaning. Then they implemented background checks. I made mistakes when I was a youth and served my time for it. Made a good example for people who think life is over when someone makes mistakes. Well they sure proved it that they would rather have someone go rot under a bridge than go to work and be a productive member of society like one should. Booo on thumbtack. I'm making it out here now without them and suggest against them if people ask.

I tried the first time to get gardening service and this vendor called and responded and promised to come onsite at, and guess what they didn't show up. What kind of service is this and there is no rating or review for the vendor on the site, waste of time and garbage. Will not use again. Horrible business model.

I was charged $75 for quoting a $150 bid on a project with a $200 budget. They don't pre-screen these requests very well and the charge for the quote is not published anywhere, so you don't know the cost until they charge you. I was also charged $36 for a "thank you for your quote" response. Pre-screening templates need to be fixed. Not allow bogus requests. Require requestor to put up a deposit. Refund pro's contact fee if project is cancelled altogether.

Michael Brown with The X-tra Yard was hired by me to clean up and haul off leaves in my very large yard. He did an excellent job. Came the day he was supposed to come and was on time. He did go the "extra yard" to ensure we were satisfied with his work. We also hired him to come back and haul off a lot of miscellaneous trash around our house. Once again he came on the day he was supposed to and did an excellent job cleaning up around the outside of our house.

This app ha long history of being scam and sending scam leads, further from that they make discrimination among pros who worked over there and remove bad reviews for some of them and not all of them.

And when you complain they easily remove your account even with 165 five stars reviews and only four one stars.

They behave too rude to you and sll the time threatening you to remove your business. At the end of the day, they see themselves as your boss and they can remove your ten years business in one blink.

I hired a plumber who ended up doing a horrible job, he wouldn't refund me my money, so I went to thumbtack, and they just ignored me and did nothing. They said they would be investigation and somebody would contact me, but nobody ever did. Seems to me like they just want to get the money from the contractor for the lead, and could care less if the customer was happy. Please use a different referral site, or better yet hopefully you can find your own contractor through your friends or family.