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Thumbtack has a rating of 1.6 stars from 1,562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Thumbtack most frequently mention customer service, credit card, and phone number problems. Thumbtack ranks 128th among Local Reviews sites.
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Cutting Edge Home Improvement, LLC team has done several jobs for us and we liked their work so much my husband and I kept calling them back to do more! We were very pleased and would recommend this company. With many years of experience, they were very knowledgeable and it showed in their work. From a major job like a deck to smaller jobs, you won't be disappointed.
They charge for every "lead" they give you. 90% of the "leads" are fake and are probably created by their own bots. It's a total scam, and customer service is practically nonexistent! They are charging more for leads than the revenue you will get. For example $68.00 for a fake lead that might have netted a total of $390.00 if it were real. It's a total scam!
I love my job I enjoy making my customers happy,, and always wanting me to come back
Cleaned 3 rooms hall and stairs was done very well. Mr. Garlic was very professional.
I will start from the beginning. Your employee called my personal work looking for landscapers since the company was short on landscapers in my area. I said I would help out and talk to upper management and corporate (VPs) and recommend Thumbtack to get customers and to fulfill their needs as well. I spoke with someone with the last name Verkic I notified him I used Thumbtack as well for face painting and I enjoyed the service ok so far. We ended the conversation. He called me back and spoke to me again and said I spoke with my manager and he was interested in us helping you with your face painting leads. I was like "OH that is wonderful. Sure!" He told me that Thumbtack would give me $500 credit, and make me a priority (number #1 in leads). I thought this was awesome.
Well when they tell you some things are too good to be true. IT IS! This guy failed to mention I would be charged $300 to get this "credit." So I was charged $300 which has caused my account to overdraft and be short on my mortgage this month. DO YOUR EVEN RECORD YOUR CONVERSATIONS? This Verkic guy never went through the contract with me. Rushed me through and took advantage of my kindness. This is appalling as I have asked for a manager or upper management to call me and their excuse is emailing is quicker yet this is taking FOREVER and I am pretty sure I am going grey in the time period I have been waiting and stressing about this. You stole my money PERIOD.
I will continue to warn people about your company that you are scamming pros by making fake leads, and discriminate against African Americans by removing their accounts. I DO NOT want a response on here that you have contacted me to resolve this. YOU SEND ME COPY AND PASTED responses and it's a JOKE! Until I am refunded my $300 I WILL continue to post and warn others about your scam, and how your BILLIONAIRE CEO is robbing innocent people during a pandemic.
BEWARE U CAN GIVE 50 QUOTE AND MAYBE GET 1 JOB AND U WILL GET CHARGE FOR 50 QUOTE EVEN IF U DIDN'T GET THE JOB, AND CUSTOMER SERVICE SUCKS A**
Do not trust thumbtack! Again do not trust the people who put there company on thumbtack. Steve Wood reported to thumbtack that SK Design was a company ran by a con artist Kennth Keever. Steve Wood was taken for $3000. 00 by Keever. Steve reported the con artist to thumbtack on sept 1,2016. Thumbtack refused to let Steve Wood know what action was taken against Ken Keever, some so called privacy laws. In less than 2 weeks, ken Keever has another company on thumbtack called American design. I get caught up in his con for $11,550.00 on Sept 16,2016. I contacted thumbtack to complain about Ken Keever and what do I get. Another story about how they will take care of it and I have no right to know what action was being taken! Thats because thumbtack is in on it with these con artist. Here's a link to a KENS5 news report on Ken Keever and how he has scammed more people out of money ranging from $3000 to $40,000.00 and again thumbtack does not care. When I complain about how there not vetting these so called qualified professionals there putting us in contact with! All I can get out of thumbtack is we are taking care of it, yeah by getting kick back from the scams!
http://www.kens5.com/news/investigations/eyewitness-wants-to-know/id-like-to-get-my-3k-back-says-customer-after-contracting-job/*******
I tried to explain that I was a disabled veteran and was trying to remodel my bathroom, because of the physical disability I received serving my country. Thumbtack could careless and does not support veterans. They basically said its my fault and my disabilities are my problem. Wow, I feel so good after sacrificing my body for my country. I have also posted a waring to all service members and veterans on veteran boards and blogs, that thumbtacks professionals are not to be trusted, due to improper vetting of the so called qualified professionals..
I was very very pleased with job! I will definitely call him again.
Excellent service at reasonable price. Very knowledgeable in his field.
Good company, polite and accommodating with appointment times. Fast service, same day as call..
Thumbtack is fake and there should be a class action lawsuit against this company. Leads are bogus.
Very young, but with lot of experience, she made a great job, you will not regret hiring her.
Grateful Plumber was prompt, knowledgeable and very reasonable. I would absolutely recommend it.
It's scam 100%. In the legal state there must be no such scammers.
В общем схема простая. Берут деньги не за то что вы сделали работу, а за то что они якобы сообщили о наличии работы. На этом и обманывают, проверить вы не сможете реальный это лид или нет. Например, я заталкал 150$ и не заработал ни одного. Кидалово 100%.
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Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, people can effortlessly care for their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. The company’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others.
