Thumbtack

I have been with thumbtack for 4 years. When I first started it was great. I got charged $3 to $8 if I emailed a potenical client and they reached back out to me and we made a connection. I had no problem doing that. I got to pick what parties I wanted to bid on and it didn't put a hole in my pocket.
Now they completely rip you off! They want me to pay $75.00 to them, just so they can tell me someone is interested in my catering business and if the client doesn't get back to me then I am out the $75. WTF! Not sure why or how they feel they have earned $75.00 for telling me I have an interested client?
Then I was supposed to get a call from my profile manager or promotion person to answer the questions I had on why charging so much, let's just say that phone call never happened.
It is a royal pin in the $#*! to contact them, there is no phone number to call. This company has really gone to $#*!!

I spent lots of money sending quotes to customers and got nothing back. Lots of people use this platform to get quotes only. Thumbtack should only charge you if you get hired, otherwise is a waste of money, not effective at all. Also their messaging app is bad, i had issues trying to communicate with a someone i tried to hire. App keeps shutting down and new messages only shows when app rebooted. Its a great concept but its to pricey and it has lots of flaws. I will stay as a cutomer but took my business somewhere else.

Kahn from Master Plumbing did an excellent job on replacing my main pressure water valve. I called him around 8:30am he was at my house at 9:00am. I really appreciated his professionalism and honesty. The quote given online did not change and that made a big difference in the service. I will keep his phone number in my contact and recommend him to anybody who would need plumbing services in the future. Job well done!.

If you are a professional never ever put your company on this platform.
They will charge you for " perfect match" that are not a perfect match and never give your money back.
They will give you back a "credit " towards more fake leads.
Shame on them, total scam just like home advisor.

Wade the handyman is one of a kind I needed carpet installed on a Sunday and to my surprise he was available. Great customer service and professionalism. Give him a call if you need a handyman *******218 Wade the Handyman

Imagine using a site that says it will give you soft leads on quotes for people who you only have a first name and last name initial. You have no phone number email address no concrete proof that the quotes are from real people and not computer generated.

What is for certain is that you will be charged for a bulk of credits. Sometimes the quote will cost 2 credits other times 11 credits. You will find yourself spending up your credits on no time with "zero" results.

Now you're probably thinking, what if someone is getting the gig? Well I am a DJ who has a big name in radio. Whoever I apply for gigs outside of thumbstack I have a 75% success rate. Not to mention I've even lowered my fee on thumbstack below industry standard and still no response.

Did I mention my work region is withing a very small area, which makes this even more suspect.

In conclusion, you should just find another means to find work. Thumbstack is a rip off

Thumbtack has tripled their prices and do not listen the pros that pay them. They don't require a phone number form the client to assure that they are a real person and not competition trying to push other pros out.

They will charge few pros at the same time for the same customer lead, encouraging the customer to click on 3 to 4 professional pro so they will get pay x 4 times.
Most of the customers are from other country any ways where they pay them to call.

As a follow up on my review of interstate electric I was contacted by sitejabber (?) To discuss my horrible experience. After calling their number and being left on hold for 45 minutes both times I left a mesaage as well as replied to tbe e mail they sent me. No follow through by any customer rep. Thumbtack is as bad as the people they advertise on their site. I will never use tbumbtack or anyone they recommend.

As a Thumbtack Pro for over a year, we understood the quote prices. Small DJ gigs (1-3 hours; small crowd) = small quote prices. Now they've tripled and quadrupled quote prices. So the same job that was $10 to quote a few months ago is now $40+. They finally furnished a way for us Pros to see the cost before the quote. However, seeing the robber's face before he robs you doesn't negate the fact: YOU GOT ROBBED!

I had work with thumbtack as a service provider and I am very upset and dissatisfied because I got charged for leads that were out of my coaching area, I didn't even contact the client and got charged for it. I asked thumbtack for the refund on this leads that were charged to me incorrectly and thumbtack didn't want to refund me after years working as a service provider on the site. Watch out professionals, it's a ripped of.

Courtney Masonry of Lancaster built me a brick chimney and hearth to my specifications.It turned out beautiful! Mr. Courtney gave a free detailed estimate and was a true proessional in every sense of the word. I would recommend him to any and all.

My contractor, Zackory Butts of Home Improvement Pros, has exceeded all expectations. I have used Zack for several projects - carpentry; masonry; landscape; to name a few. I will continue to call on Zack. Rates are fair; timely work; polite; and you can count on Zack to do exactly what he tells you he will do. Zack's contact number is *******789.

Respectfully,

Sarah Bryan
Frankfort, KY

We needed the entire exterior of our house painted. Travis came out immediately to give us a quote. He was very knowledgeable, and professional and gave us a very thorough scope of work, which was completed exactly as he said it would be. Brad and Brandon did the painting in a 2 day period. They were fantastic, professional, hard working young men. Their work was amazing and our house looks BEAUTIFUL! We couldn't be happier. We highly recommend Premier Painting, and will definitely use them in the future.
Ron and Cinde

They said that if you get leads and the customer get another cleaner they give you a refund no they don't give you a refund they just take money from you and they said that the average of a lead is between 1 to $20 no is not some leads are 45 dollars it doesn't make sense they have bad customer service

I found Jeff on Thumbtack and could not be happier with the result.
He told me that I would not have to take a day off of work and that he would come on the weekend.
He tiled a shower area and around a tub with great results.
I will be calling him back to do my Back splashes in two of my bathrooms.

I hired a private investigator via Thumbtack. He charged me $1875 and did not do the work. Thumbtack refused to refund the money, despite the fact that the man even emailed that he was not going to complete the work. I am lucky my credit card company helped me. Do NOT do business with Thumbtack.

Not a fair site at all. I have tried to leave a feedback for excellent work done by one of contractors listed on their app just to find out that this app not even showing best contractors but only those who pay massive amounts of money for their useless services.
It should be fair and customer oriented to help customers choose best and not to allow greedy thumbtack managers force bad contractors on you.
Since private interests get on nthe way I do not recomend this app to anyone, neither customers nor contractors. Its not fair at all.

My review and personal opinion of Thumbtack is that it is in fact a fraudulant website. Maybe for some this works, maybe, but all i do is pay for leads but not one lead in 3 years has responded back to me for they,'re own request. I think thumbtack.com hires people to make up request to take customers money. It reminds me of getting a "local" cold calls but the caller is outta state. They buy the phone numbers to seem like they're local to get me to answer, anyway, same thing. Thumktack is fraudulant. I get "local" request for work however no response from these so called request.

They didn't believe my real name was my real name and denied my request. I hired the performer I was looking for through Gigmasters.com and had also found a great selection on Gigsalad.com. I don't understand why this website even exists. It's definitely useful at all.

Wow was Tyler ever a godsend, got his company Temecula Drain Surgeon off of Thumbtack. Needed him to clear out a couple of outside drains before the recent big rains. He gave me a very fair fixed price and even though the job ended up being a lot more labor intensive then I thought and took more then one visit, he just kept coming back till he got it right. Once he was here from 4:30pm until almost midnight the night before our 1st big rain and even there was more to do, he got me through that one. He was courteous, professional and above all he knew what he was doing with over 20 years experience and he had the right equipment to do it with and a get it done whatever it takes, attitude. Even though by the time he was finished, he did not ever even bring up addl. Charges and I was more then happy to pay him more and probably not enough. Anything you need for plumbing, give Tyler a call, you won't regret it and I can't give him a higher recommendation!

I waited a whole month, never got a phone call or text. I text, no response, i call no response... dats later i get a text... basically saying she will get back with me. Oh did i mention im still waiting. I called 4 months in advance, now party is 6 weeks away and im doing most of it now by myself. If u can't fill someone's commitment. Just say so!

So here is how it works. You put on your bio and what service you offer. People in the local area can put in what services they need. Then it links you up. If they message you, it charges you. From this, I have had a big potential scam (good thing I didn't buy into it), 4 people asking for services that I do not offer nor did I list, 1 person from almost a different state wanting a massage (thats what I offer) and another person just messaged me to say I had a nice bio. I could go on but you get the hint. This would be a cool idea if it worked. I wonder how ethical the company is. If you think about it, the company gets paid if people message you. Hmmm are the employees setting up fake profiles and messaging vendors? I don't know. But it wouldn't surprise me. Hope this helps.