TNT Express

Worst compoany I have ever dealt with. Parcels lost, no customer service, unanswered emails. Currently waiting 4 weeks for two parcels that should have been delivered 3 weeks ago, and I am losing business due to not having the stock... not that TNT care about that (or anything else)

Phoned me asking if I'm waiting on a parcel and then asked lots of personal info so obviously I hung up and phoned customer services well 9 calls I made and each time I was fobbed off and even hung up on twice I needed to know if it was them. Disgusting service still haven't a clue and still no parcel. They literally told me my custom won't effect them if I take it else where so that's what I will do. I might only spend 100 quid a week but al spend it with a better company. Thanks for nothing tnt fed ex whatever

Horrible experience.
They lost my Official documents and for 5 weeks now they can not track them down.
10 minutes into the call the girl realized that she did not put me on hold, this of course after discussing with her colleagues what they had for lunch, time in which I was waiting for her to check for my documents.
They are not doing their job, can not track my documents, are extremely unprofessional when I call and talk with them.
Avoid at all cost sending something with them.

I suppose to get delivery last week, but i could not get yet. Have been spoken with customer service more than 10 times. Lastly i have spoken customer service manager, he said he can't make anything because he can't contact with driver and depo. I asked him, if you cannot contact with them, what are you doing there as a manager. The driver damaged my packages. They are misleading. Please don't believe their advertising. I do not prefer anyone.

If I could give 0 stars I would do it!
That's the worst company ever! The customer service is awful! They're so rude and keep saying I have to stay at home to receive the delivery and they don't even inform me that they are so incompetent and that they won't deliver it that day! I've been at home for a week telling my boss I can't go to work because this company keeps lying about my delivery!
Honestly, I don't know how it is still working but I swear if I don't receive it by tomorrow I'll take legal actions as I will get fired for not going to work!

Terrible Service. Called and emailed customer service several times but only automated replies with no solutions. Parcel is still sitting at a TNT facility and no explanations. Will never use TNT or Fedex ever again.