TNT Express

The TNT system still shows an expected delivery date in the past … no info about the new expected delivery date and time … and that should be apple quality and style? Or is the new apple quality incompetence and mess?

They change the date of my "express" delivery 2 times, even when I call before to check the delivery date, hours after the call and confirming that u was gonna receive it "today" they just change the date of it without telling me an specif date of when I'm supposed to get my order. $#*!ty service af

Do not use this delivery. It is impossible to contact them and talk to someone alive. They say they will come and they never come or they reschedule it all the time. And they say they will arrive from 8 am till 8pm. I cannot wait whole days in front of the door.

Horrible company!
I'm awaiting 3 packages. All 3 have the same number and were picked up by TNT at the same time on the same place. 2 of the packages were immediately sent from Wypedy to Vienna, but the 3rd one was sent only a day later. Those 2 packages arrived here to Budapest 3 days ago. I've called them 3 times and I was told my packages will arrive today until 6pm. Today I've called them, because my packages haven't arrived and, they told me, that they didn't deliver them because they left the packages in a depot, because they had some problems with them (they could not explain what the problems were). They also told me, that the packages will arrive on next Wednesday (Monday and Tuesday are holiday). I needed those packages for the holidays and I've paid extra for delivering them by the end of the week...

We paid for a door to door service, from China to Tunisia. It took 3 days to reach Tunisia, then... then... after 1 week, we are still waiting for our parcel, lost some where 5km to our door in Tunis...
The crazy thing is that we spent a lot of time to understand what happens... all time lost in a maze of lies, of lack of skills and laziness from TNT/FedEx Tunisia 'customer' service.
The worst door to door service ever.

Shipped a package from Venice Italy to California. It was a store that said FedEx but used TNT shipping labels. Paid $55 to ship it, that was on November 18th 2022. I still have the shipping receipt with tracking number. When I scan on TNT and FedEx sites it says unable to locate package. When I contacted TNT they said you need to contact the Venice Office. The Venice office speaks little English and said "we don't have your box and hung up. Extremely unprofessional company. I am not out the cost of the item and the shipping cost a total of $160.00. Never should have shipped TNT / Fedex. I have been robbed. I want my package!

Problems still to this day because of one delivery. First they completely messed up the invoice and just didnt correct it, then they charged double the money and I am waiting to this day, that they pay me back the money that is mine. This is going on for 2 years and since it is just a couple hundred, it is not worth it to go to the court. This is how they actually operate

I sent my item with TNT Express( 3 days delivery time) and the reciever did not get it after 40 days, they do not answer emails, to call them you need to pay 30 cent/min... i was calling them 3 times and each time 30 min on hold, and they just passed me to each other... they asked the reciever to answer lots of stupid nonsense question related to custom tax. The reciever gave them all correct infirmation and still after 40 days tgey gonna shipp it back. Just crazy... they do all dirty big businesses with out any problem and make fun with poor people fir small issues... it is the second time with this stupid carrier... poor customer service and they are working very close to custom tax... get the portion from them... I will never use it any more... if you read this please do not support them and do not ship your items with them...

Wish there was an option for zero stars worst experience I have ever had with a delivery service driver couldn't be bothered to even knock on my door that they decided they would leave the note in my mailbox instead than I called them and they told me that they would call in an hour and it's been two hours since the time they told me so next time I won't be using this delivery service and wouldn't recommend to anyone else don't bother taking a day off to receive your package because they won't even knock on the door and you will just have to pick it up anyway no point of delivery service