TNT Express

Had a parcel from Italy due to London the 25th of March, shipped out a week before. Is the 13th of April and still nothing. So my parcel has been out since 4 weeks, 5 including this one. The customer service keep telling me that the parcel is in London but they can keep it how long they want without giving a timeframe. Very disappointed. Sure not using this service again even if it was the last on the face of the earth. Let's hope I'll receive the parcel by the end of 2021.

TNT provide very poor service, Avoid at all costs to use them. Totally unreliable and liaing in the email that they tried to deliver the parcel but they never came. I can not believe that such service was not banned yet in the UK. They are shipping very valuable documents such as passports and their service is total disgrace. AVOID if you can.!

They have been holding my important documents nearly for 20 days now…total messed up company with useless staff who give u rubbish
Information after two hours on hold seriously…, how a Home office can Give contract of people's important documents to a terrible company
Like this …everyone of us should open a petition for home office to Withdraw contract with such a disastrous company…. Useless staff
Terrible company…do us favour just close this business u guys are not worthy of peoples trust

I'm still waiting for a parcel from the UK. On 18/02 TNT requested contact details of the receiver, those were provided immediately to the customer service in UK and Spain, but TNT seems to not pass them to the relevant department. Nobody contacted me, TNT is attempting to return the parcel even if they should have all the details, after 11 days of contacting them daily no solution has been provided, and the parcel is still undelivered. Avoid them if you can as it is not the only issue that I had but the worst so far.

We paid customs charges last 18/1/2023, as of today we have not received the package due to internal bureacracy and no solutions are provided. They are the worst courier ever. Hopefully FedEx will not be drag to this terrible sistem...

Received a text saying my parcel had been delivered to my address, WHICH IT HAD NOT... as i was home. Had to walk down the street and found my parcel dumped on someone elses deck. I called and was told that a supervisor will contact me... waiting waiting... I knew they wouldn't. This company should be shut down they are SHOCKING... They are not worth 1 star, but is the only way that this message will stay online.

After carefully examining the fireworks quantity along with prices I have concluded that TNT has indeed made it clear they are after big money with little effort. I cannot justify the assortment prices either. All in all I think TNT needs to loosen their belt before they burst.

AWB NO ******* 9198

We are facing a difficult situation., that this package is thought to be lost and not found.
We have communicated with the local TNT Indonesia many times and the TNT has responded negatively to the existence of our package

Already 22 days and it is still on greece hologne

Please really help me to respond to this critical condition,

Could you update what happened of this shipment on your under territory?

We loss our operation related no prior notice