TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
Jenny was a pleasure to work with. She was very responsive and understood what my goals were. Since we have completed my resume the overall response from potential employers has been incredible. Many opportunities in the fire as we speak! Thank for making me shine!
It is not often that I take the time to write a review as rarely does the service or person meet my initial expectations. TopResume and Lori H made me want to tell others about their unique ability to get the candidate's story connected and well displayed. The quick turn times were amazing!
They use an app to write you an appalling resume! Once they take your money, tough luck getting in contact with them! Don't waste your money! They basically stole 200 dollars from me. I asked my writer to expand a few 3 liner paragraphs that she wrote and her best contribution was to change the word "Daily" to "on a daily basis!" and that's how she attempted to rewrite all her short paragraphs! I sent them My newly written "professional resume" back to them under a new email and they rated their own work at 25 percent! This is a joke! In their advertisements, they mention that you can get a refund after 60 days if you don't get an interview and it's a lie! I tried to contact them multiple times and no one responded!
Speed, communication, and fierce results. With no exaggeration whatsoever, I've heard back from nearly every job I've applied to. And within a week of applying I had two interviews, while it's highly dependant upon your individual criterion. I would say without a doubt this service will assist in representing you in the best possible way, creating visibility and getting results. The overwhelming feedback has given me the ability to be selective in my job search which has been wonderful. Thank you TopResume, and Gina T.!
This is people are just catchers, they just give one rough draft and never come back to fix or response after, before I ordered they kept send me every day 2 emails. Never spend money on these cheaters
I cannot tell you how great this service is. I have worked for years and written hundreds of resumes for myself, but what they created was excellent. A week after I started using their resume, I had five employment offers. Amazing results!
Marcia B
Received a 30% off offer in email, went to check prices. Placed 2 individual items in cart, whoops accidentally purchased the individual. Email support they say case denied i gotta get a resume done or else they can cancel the order and keep the money. Wow thanks! Waited until money posted on account to make decision. Must be desperate if refusing refunds within first hour and no work was started
TopResume reworked and updated my resume so that I could actually get to the interview phase of potential jobs. I worked with Thomas at TopResume. His suggestions, communication and overall product were fantastic! He came through for me.
I'm following in line with other 1 star reviews, don't waste your money. My resume review was preformed by someone who has zero professional knowledge. Actually, I bet the edits are performed by bots and not people since the formatting and sentence structure was so ridiculous a 6th grader can perform better. The recommended resume was primarily superlatives and little substance making the resume nearly worthless. I did complain and was assigned another individual but only nominal improvement. The LinkedIn recommendation was of little value as well.
I used their service a few years ago and was pleased with the result. So, I bought the service for my son. The results were awful. Can't even begin to tell you how bad it was. The first resume was clearly written by someone who does not speak English as a primary language. We gave them pages of rewrites and requested a new writer. The second version had several grammar errors and false statements. Requested a refund after trying to work with them. They are very well-schooled at double-speak to deny a refund. They had not delivered the cover letter or linked in review. Couldn't even get that money back. The company is a scam now. Do not give them your money. You will not like the results.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Derrick,
We are sorry for the experience you have had. If you have any additional questions, please email support@topresume.com. Thank you.