TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Arizona
2 reviews
0 helpful votes
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Very pleased!
January 7, 2021

Jenny was a pleasure to work with. She was very responsive and understood what my goals were. Since we have completed my resume the overall response from potential employers has been incredible. Many opportunities in the fire as we speak! Thank for making me shine!

Date of experience: January 7, 2021
Tennessee
1 review
0 helpful votes
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It is not often that I take the time to write a review as rarely does the service or person meet my initial expectations. TopResume and Lori H made me want to tell others about their unique ability to get the candidate's story connected and well displayed. The quick turn times were amazing!

Date of experience: March 7, 2017
Canada
1 review
0 helpful votes
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They use an app to write you an appalling resume! Once they take your money, tough luck getting in contact with them! Don't waste your money! They basically stole 200 dollars from me. I asked my writer to expand a few 3 liner paragraphs that she wrote and her best contribution was to change the word "Daily" to "on a daily basis!" and that's how she attempted to rewrite all her short paragraphs! I sent them My newly written "professional resume" back to them under a new email and they rated their own work at 25 percent! This is a joke! In their advertisements, they mention that you can get a refund after 60 days if you don't get an interview and it's a lie! I tried to contact them multiple times and no one responded!

Date of experience: July 14, 2021
Pennsylvania
1 review
0 helpful votes
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Gina T. You rock!
March 6, 2020

Speed, communication, and fierce results. With no exaggeration whatsoever, I've heard back from nearly every job I've applied to. And within a week of applying I had two interviews, while it's highly dependant upon your individual criterion. I would say without a doubt this service will assist in representing you in the best possible way, creating visibility and getting results. The overwhelming feedback has given me the ability to be selective in my job search which has been wonderful. Thank you TopResume, and Gina T.!

Date of experience: March 6, 2020
New Jersey
1 review
15 helpful votes
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This is people are just catchers, they just give one rough draft and never come back to fix or response after, before I ordered they kept send me every day 2 emails. Never spend money on these cheaters

Date of experience: January 21, 2015
New Mexico
2 reviews
1 helpful vote
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Wonderful Results!
August 22, 2016

I cannot tell you how great this service is. I have worked for years and written hundreds of resumes for myself, but what they created was excellent. A week after I started using their resume, I had five employment offers. Amazing results!
Marcia B

Date of experience: August 18, 2016
District of Columbia
1 review
8 helpful votes
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Received a 30% off offer in email, went to check prices. Placed 2 individual items in cart, whoops accidentally purchased the individual. Email support they say case denied i gotta get a resume done or else they can cancel the order and keep the money. Wow thanks! Waited until money posted on account to make decision. Must be desperate if refusing refunds within first hour and no work was started

Date of experience: July 24, 2018
Chris W. TopResume Rep
over a year old

Hi Derrick,

We are sorry for the experience you have had. If you have any additional questions, please email support@topresume.com. Thank you.

North Carolina
1 review
0 helpful votes
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Perfect!
June 14, 2023

TopResume reworked and updated my resume so that I could actually get to the interview phase of potential jobs. I worked with Thomas at TopResume. His suggestions, communication and overall product were fantastic! He came through for me.

Date of experience: June 14, 2023
New Jersey
1 review
7 helpful votes
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Save Your Money
September 9, 2020

I'm following in line with other 1 star reviews, don't waste your money. My resume review was preformed by someone who has zero professional knowledge. Actually, I bet the edits are performed by bots and not people since the formatting and sentence structure was so ridiculous a 6th grader can perform better. The recommended resume was primarily superlatives and little substance making the resume nearly worthless. I did complain and was assigned another individual but only nominal improvement. The LinkedIn recommendation was of little value as well.

Date of experience: August 10, 2020
Wisconsin
1 review
1 helpful vote
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I used their service a few years ago and was pleased with the result. So, I bought the service for my son. The results were awful. Can't even begin to tell you how bad it was. The first resume was clearly written by someone who does not speak English as a primary language. We gave them pages of rewrites and requested a new writer. The second version had several grammar errors and false statements. Requested a refund after trying to work with them. They are very well-schooled at double-speak to deny a refund. They had not delivered the cover letter or linked in review. Couldn't even get that money back. The company is a scam now. Do not give them your money. You will not like the results.

Date of experience: December 21, 2021