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TopResumeReviews 5,682

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days

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Utah
1 review
0 helpful votes
Follow Cody F.
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There was no hassle, and I was pleased with the results.

Date of experience: March 22, 2024
Chris W. — TopResume Rep
over a year old

Thank you for your feedback! We're glad to hear that you had a hassle-free experience and were pleased with the results. If you have any more feedback or need assistance with anything else, please feel free to reach out. We're here to help make your experience as smooth and positive as possible!

Texas
1 review
0 helpful votes
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Do not use Top Resume
March 30, 2024

Do not use TopResume, they are worthless. They outsource the writing to another country making the vernacular different than the US standard. The result is that the resume they did for me is worthless. Because my first draft was garbage I scheduled the call to go over it with my "professional" writer only to have him miss the first scheduled call( apparently he didn't know the difference between AM and PM). Then he ignored everything I had mentioned on my phone call. My first draft was roughly 560 words, and i asked for more bullet points and less writing. My final draft is 1100 words! It also reads like a middle schooler trying to do a home work project.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2024
New Mexico
1 review
0 helpful votes
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Very fast and professional
March 30, 2024

Thank you for the fast and professional experience.

Date of experience: March 20, 2024
Chris W. — TopResume Rep
over a year old

Hi Donavan,

We appreciate your review!

It brings us joy to learn about your experience.

Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Washington
1 review
0 helpful votes
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FAST | EXPERIENCED | KNOWLEDGEABLE
March 29, 2024

I took a leap of faith with TopResume as I had never heard of them before. I was pleasantly surprised by the response time and shocking results.

Thank you!

Date of experience: March 19, 2024
Chris W. — TopResume Rep
over a year old

Hi Marena,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Michigan
1 review
0 helpful votes
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Amazing Customer Service
March 29, 2024

Very quick responses, professionally handled and overall love the finished product!

Date of experience: March 19, 2024
Chris W. — TopResume Rep
over a year old

Hi Garret,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Arizona
1 review
0 helpful votes
Follow Christie Q.
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My writer Adrian provided a stunning first draft of my resume and cover letter and then quickly and efficiently reviewed my suggestions and incorporated them into my documents. During the process he answered all of my questions regarding formatting and industry typicals for creating a resume.

Date of experience: March 19, 2024
Chris W. — TopResume Rep
over a year old

Hi Christie,

I'm pleased to know that you had a positive experience collaborating with your writer.

Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Maryland
1 review
0 helpful votes
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Stress lifted
March 28, 2024

Thankful for this service as a huge weight was lifted off of my shoulders. My writer created a professional document for me to use.

Date of experience: March 18, 2024
Chris W. — TopResume Rep
over a year old

Hi Crystal,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Tennessee
1 review
0 helpful votes
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Good service but could be better
March 26, 2024

The process of starting your resume is clunky and awkward to get through. I would recommend a plug in data system that allows you to toggle between resume sections adding the data to be collected and put in resume format. As it stands now I basically did my whole resume and the system reformatted it. Also trying to get customer assistance is terrible, I still have no idea who is sending out my resume, to whom it will go to, and when it will go out. I paid for that service but have not received any notifications about what's next. A liaison would be nice.

Date of experience: March 16, 2024
Chris W. — TopResume Rep
over a year old

Hi John,

We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.

Our Customer Care team will contact you to better assist you.

California
1 review
0 helpful votes
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Very satisfied
March 26, 2024

My writer was very professional and helpful. All key point were highlighted and wording are well used

Date of experience: March 16, 2024
Chris W. — TopResume Rep
over a year old

Hi David,

I'm pleased to know that you had a positive experience collaborating with your writer.

Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Georgia
1 review
0 helpful votes
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Great experience!
March 24, 2024

They took my convoluted, self-done resume and made me feel like an important addition to any staff I might apply with. I received more attention from job-posters in one week than I had in months with my old resume. Great job!

Date of experience: March 14, 2024
Chris W. — TopResume Rep
over a year old

Hi Brenda,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Michigan
1 review
0 helpful votes
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My resume
March 24, 2024

Easy to do. The results were better than expected.

Date of experience: March 14, 2024
Chris W. — TopResume Rep
over a year old

Hi Jason,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Missouri
1 review
0 helpful votes
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Impressive
March 24, 2024

I am absolutely impressed with the service I received from TopResume. The entire process was Quick and the quality of work was superior.

Date of experience: March 14, 2024
Chris W. — TopResume Rep
over a year old

Hi Detra,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Illinois
1 review
0 helpful votes
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Precisely what I was looking for
March 23, 2024

The entire experience was effortless. My writer Tanya was amazing, prompt and applied all my feedback. She painted a beautiful portrait of my work experience!

Date of experience: March 13, 2024
Chris W. — TopResume Rep
over a year old

Hi Jennifer,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Tennessee
1 review
0 helpful votes
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Great and Professional service!
March 21, 2024

Zelda was extremely helpful and did a great job writing my resume! I'd recommend to others!

Date of experience: March 11, 2024
Chris W. — TopResume Rep
over a year old

Hi Mindy,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Wisconsin
1 review
0 helpful votes
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Perfect
March 21, 2024

Experience was quick, easy and effective. Reasonable price.

Date of experience: March 11, 2024
Chris W. — TopResume Rep
over a year old

Hi Naomi,

We appreciate your review!

It brings us joy to learn about your experience.

Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Florida
1 review
0 helpful votes
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Awesome experience!
March 10, 2024

Top resume did an amazing job and my writer Rachna was incredible and explained exactly how she completed my resume in order to get it through the recruiters and to those who actually hire. I would highly recommend their services.

Date of experience: March 10, 2024
Chris W. — TopResume Rep
over a year old

Hi James,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Israel
1 review
0 helpful votes
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I highly recommend this service
March 10, 2024

I absolutely loved the service provided by TopResume. The writer I was matched with was amazing - they truly captured my professional essence. The questionnaire process was seamless and thorough, allowing me to provide all the necessary information. Communication throughout the process was excellent, keeping me informed every step of the way. The outcome exceeded my expectations. Thank you for such an amazing experience!

Date of experience: March 10, 2024
Chris W. — TopResume Rep
over a year old

Hi Valerie,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Illinois
1 review
0 helpful votes
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Very helpful and easy to use
March 9, 2024

Quick easy process with great results. Love my new resume

Date of experience: March 9, 2024
Chris W. — TopResume Rep
over a year old

Hi Teague,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Illinois
1 review
0 helpful votes
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I previously used Indeed to help write my resume and I wasn't having any luck getting interviews. I used TopResume and was getting hits on my resume right away.

Date of experience: March 8, 2024
Chris W. — TopResume Rep
over a year old

Hi Michael,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Texas
2 reviews
0 helpful votes
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Response times from the support team and writer are extremely slow. 4 hours to respond to a chat message? Outrageous. That being said the writer did a great job on my resume and application materials.

Date of experience: March 7, 2024
Chris W. — TopResume Rep
over a year old

Hi Patrick,

We're glad to hear you had a positive collaboration with your writer.

We appreciate your feedback and it will be forwarded to our team so that it can be used for better customer experience.

If you need further assistance in the future, feel free to reach out.

Your support means a lot to us!