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TopResumeReviews 5,698

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

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Texas
2 reviews
0 helpful votes
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Nice, clean updated resume
May 19, 2020

Was a little hesitant at first, but took a chance of having a Professional re-write my resume and the writer (Emily) did a terrific job! Acknowledged my input and the final document was clean and updated.

Date of experience: May 19, 2020
Georgia
1 review
0 helpful votes
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I knew that going through a resume writer would be a good idea, but I had no idea the level of confidence that it would give me when applying to positions! I know that I am a qualified and strong candidate, but using TopResume really made me feel like I could prove it before getting in front of an interviewer. I would recommend them to anyone looking for a new position.

Date of experience: May 19, 2020
Georgia
1 review
0 helpful votes
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Professional
May 17, 2020

I had a great experience. The rep I worked with was patient, professional and very open. She made sure I was satisfied with the work and any changes I needed was made possible. The whole experience was great.

Date of experience: May 17, 2020
Texas
1 review
0 helpful votes
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Set Up For Success
May 15, 2020

TopResume staff was easy to do business with and a quick turnaround.

Date of experience: May 15, 2020
Texas
1 review
0 helpful votes
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Don't do it!
June 13, 2020

Maybe you guys should actually take the time to look up the job descriptions for your customers previous jobs instead of taking a bunch of "key words" and throwing them together on a resume. I paid $300 for this service and I could have had a better resume done completed free. The key words are in there yes, but the presentation is mediocre at best and I had to send numerous responses telling top resume, what was on the resume was not part of my previous job roles (as they were adding in "experience" that I did not have and certainly do not want to have) since it's not close to the field of work I want to be in or am already in. There are lots of run on sentences or sentences that are way too wordy for no reason at all but I guess that's the point of this service; to throw in a bunch of "key words" whether it makes sense with the content or not. I would say SAVE YOUR MONEY! It's not worth $300 it's not even worth $50!
I saw this as an investment in myself (initially) but sadly, it turned out to be the biggest waste of money. Very disappointing! I would advise anyone to save your money, it's not worth it!

Date of experience: May 14, 2020
Illinois
1 review
0 helpful votes
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Great Product
May 13, 2020

Entire process was quick and easy. My resume looks great!

Date of experience: May 13, 2020
California
1 review
2 helpful votes
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Do not use this company. I initially purchased a resume and a cover letter rewrite for over $200. Over the course of the next several weeks I received multiple drafts that were riddled with spelling, grammar, and punctuation errors, not to mention blatant factual inaccuracies (one of the writers assigned to me inserted an ability to speak French into my cover letter, a language I never claimed to know). When trying to deal with TopResume customer service, I was delayed for over a week and lied to. I was told that due to my issues I was eligible for a full refund, then informed several days later that I would be receiving only a 30% refund or that I had the choice of taking a chance on yet another writer (I had gone through two writers at that point). This company promises a professionally-written resume written by experts that know your industry. I firmly believe that my resume was done by someone that has very little understanding of the English language itself, much less someone who understands what hiring managers in my industry look for. After reviewing the work that I received from TopResume with an independent hiring manager, I was informed that neither of the drafts I received would even pass the automatic elimination process, due to the abundance of errors and the lack of industry-specific key terms.

If you don't want to waste your money, don't give it to this company. They will not fully reimburse you no matter how poor the product that you receive is or how many errors it has. The work you will receive can be done far more cheaply (and more professionally) by a resource you can find on Fiverr.

Date of experience: May 13, 2020
Utah
1 review
0 helpful votes
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Debbie is Great
May 12, 2020

Debbie was a treat to work with. She always responded to my emails within a few house--even when I sent them Dark O'clock in the morning. The changes she made to my resume and LinkedIn profile were very helpful and her writing is flexible enough that I can customize the documents for individual job announcements with only minimal work. Finally, HATE writing cover letters (blowing my own horn is anathema to all that I am). The letter Debbie drafted is great. It tells who I am and why someone should hire me without sounding like I am campaigning for political office. Better yet, the language of the letter is even more flexible than the resume so customization is a breeze. I rank Debbie as 11/10.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
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Solid outcome
May 12, 2020

Very please with the outcome of my resume. I was able to communicate with my advisor one on one and they were very engaged and involved. Solid work concentrated on my resume, was able to capture all the key aspects that I was looking for. Worth it! If given the chance I would do it all over again.

Date of experience: May 12, 2020
Wisconsin
1 review
0 helpful votes
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Great service
May 12, 2020

I really liked the documents I received. The only downside, is the average time for response. It took more than 48 hours to received documents back after I sent revisions back to the staff..

Date of experience: May 12, 2020
NL
1 review
0 helpful votes
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Professional
May 11, 2020

Thank you for the free CV review. I love the honest and blunt feedback.
Thank you.

Date of experience: May 11, 2020
Canada
1 review
0 helpful votes
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Great
May 11, 2020

Very detailed feedback on what can be improved. It has commented on different aspects of my resume including presentation, wording, etc. It's very comprehensive

Date of experience: May 11, 2020
Germany
1 review
1 helpful vote
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I am senior management professional who works for a top 5 global consulting Firm with 20+ years of experience, and hold an Ivy League education. I thought I would have my resume re-written to see what all the hype was about, and after spending $200, I was bitterly disappointed. The resume sent back looked like a child wrote it, the format was very junior, the turn-around times from the writer were slow, and the wording lacked any actual substance - it was rewritten using non-specifics and generalities. Honestly, my original resume looked much better. To be sure, I floated both versions of my resume (the original and re-writen) to recruiters I knew all across the industry, and they agreed, the re-written version was a downgrade from my original.

Date of experience: May 10, 2020
Washington
1 review
2 helpful votes
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SAVE YOUR MONEY
June 12, 2020

I'm disgusted by this company. I'm a professional in the recruiting industry and I thought with the situation with the Cornoavirus it would do me good to see if another company could write a better resume for me in case I end up affected. I paid over $200 for this "Service" only to receive a resume a college kid could have written.

Moreover, I received word it would be completed by May 1. I didn't receive my resume first draft until May 6th! Then when I got it it was utterly crap. They eliminated all work past 2016 and highlighted accomplishments from 2015 and back. I can tell you as a specialist in the industry, nobody cares about your achievements 5 years ago: They want to know your current achievements.

The cover letter is so unbelievably basic, I cannot believe I paid $50 for that piece of garbage on top of this ridiculous resume I'll have rewrite myself.

My writer didn't even ATTEMPT to fix the issues I brought up on my resume. They ran it to two pages but then left 3/4 of the 2nd page blank when it could have been filled in WITH MY EXPERIENCE!

Save your money for a real resume writer who will work with you personally or learn how to write one yourself because this is a waste of money and a total garbage service.

Date of experience: May 8, 2020
Minnesota
1 review
10 helpful votes
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Right to the point: what I got was a rough draft with misspellings and needed changes. What I got for an end product was just the same rough draft. Right now I can ill afford to spend money on something like this junk. I warn anybody reading this that is is a scam and run away from these people!

Date of experience: May 7, 2020
Washington
2 reviews
7 helpful votes
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I have been experiencing similar problems as others have written. I paid for an Academic CV and Cover Letter to apply for PhD positions and received a product that makes me sound like I just got out of high school. Many grammatical and spelling errors; "I have done researches on multiple topic"... that'll get me considered for academia.
After the initial draft, I replied within 24 hours. Most of my page long email was to correct their errors and try to explain that I needed my CV to sound more professional and relatable to my field. They came back with a bunch of nonsense as to why I was wrong for requesting that. Two days later (Friday), I received an email 10pm to say my second draft would be ready in 24 hours. I got it Monday morning, and it just so happened to be the last day for any edits!
Customer service has told me that they will do it again, or get another writer but no refunds are possible. To add to it, they've pointed the finger at me saying, "Our resume writing process is collaborative in terms of being able to provide the writer with feedback on all drafts, you have only provided your writer with feedback once."

I agree with everyone, this is a total sham and loss of $250 for me. Stay away.

Date of experience: May 6, 2020
California
1 review
0 helpful votes
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Success
May 6, 2020

I am confident that my resume and cover letter are improved.

Date of experience: May 6, 2020
New Jersey
1 review
0 helpful votes
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Experience met my expectations
May 6, 2020

Writer got it in one go. Loved the layout and everything seemed fluid

Date of experience: May 6, 2020
Kentucky
1 review
0 helpful votes
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I am very happy with the process and product.
I really do not understand why a certain amount of words are required for this review. I believe I left a positive and satisfactory review in the first sentence. Yet it required 50 more words.

Date of experience: May 5, 2020
Qatar
1 review
0 helpful votes
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Fantastic work
May 5, 2020

It was same like I expected and they have supported all my queries without delay.

Date of experience: May 5, 2020