TopResume has a rating of 4.5 stars from 5,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
When I research a company, I always look at the bad reviews and see if I can live with the complaints that other people have. All the bad reviews I read seemed scripted like someone else had written them and not actually customers. So I thought that I was make a fairly safe bet that I could trust TopResume. I worked with Joel and he did a great job, was very professional, and gave me a good product for a great price. I am very please with the work that I received and I would recommend TopResume to anyone who wants a well written resume.
I was very pleased with every element of my experience. Mary worked around my timeline through a family emergency and was always patient and available. She was able to pull out of my some elements that I, myself, am usually embarrassed to discuss and was able to articulate my skillset very well onto paper. Would highly recommend TopResume's services to anyone looking to sharpen up their resume ensemble.
Top Resume did a great job of taking my resume to the next level. Within a day of posting my new resume and updating my Linkedin profile with Kyla's suggestions I had 3 recruiters emailing me with jobs. My resume is polished, professional and highlights the accomplishments I have had in my career. Kyla even had insight enough to create a resume that took into consideration my age and took that possible liability and turned it into an asset. When I had hesitations about seeking a higher level position Kyla offered words of support and encouraged me to be confident in taking my career to the next level.
After months of endlessly applying for jobs and not getting any calls or interviews, I decided that even it was an expense that I couldn't really afford being out of work, I decided that my Resume could use some fine tuning. I saved an email that I received from Top Resume at the beginning of my job search and was impressed what they could do for me and very quickly. Since they offered a payment plan which worked for my budget, I decided to go for it. They were efficient and I got my "Fine tuned resume" back very quickly. I re-uploaded my resume into several job search companies and I am now getting feedback and scheduled interviews. The resume makes me look really fantastic and boosted my "out of a job blues" and now I feel more positive than ever and will land that job that I have desired. Thank you Top Resume! You Rock!
I requested expedited serviced and received confirmation that it would be delivered by 4/6, however, nothing was deliver. I reached out to *******@topresume.com and indicated I was still interested in the service and could they refund the additional charge $75.00 charge for expedited and they indicated they do not do refunds...
CAUTION: They will defraud you of your money and indicated "they have no way to provide refunds" Please DO NOT use the expedited service.
I wanted a fresh look for my resume - after many years in my field, I knew I needed a renovation and remodel of my resume and the person who helped me did a fantastic job not only with my Resume, but also with a sample cover letter and rewriting of my Linked In profile. I'm extremely happy with the results!
This site came recommended from my professional association. My resume needed a new look, so I let them take a stab at it. Wow! I received my first draft within a week. I tweeked this a bit then sent it back. Within 24 hours, I had the updates and a very great looking resume. I have already sent it out to one company and within 5 days, I had a phone interview. I would recommend TopResume to all professionals who are needing a resume refresh.
If you want your resume to truly standout, TopResume will make it happen. I thought my resume was good, but I learned after using TopResume that mine was barely adequate. The format and the attention grabbing words make all the difference. I highly recommend TopResume.
TopResume help me with corrections of my resume in order to help me get a job opportunity or a phd program at a University.
I will advice my friends to send out their resumes for corrections that tgey may need on their resume
Thank you
My experience started out a little rocky with my first writer, he and I did not click. My second writer Bobbie was awesome, she did a great job of customizing my cover letter, thank you letter and resume to fit my needs. Overall I am very satisfied with the products I received.
I would like to congratulate TopResume for such superior service. All documentation was delivered in a timely professional way, and offers were suggested at an appropriate stage of the process.
Regards Jane Templeton
Till now I can't decide if it was a great idea to use "TopResume" services to reshape my resume or not.
Yet, The resume was updated exactly as promised and the update was done on time.
I really like my new resume, how it looks and how it shows my experience in a very compact and effecient way.
I'm very pleased with my new CV, cover letter and LinkedIn profile written by a TopResume writer, Cate. She was very professional and replied quickly to my questions. My new resume highlights my skills and achievements in a way that I could've never done myself. I still haven't heard back from recruiters as it's only been a week since I received my new CV, but I feel more confident about passing it around, and my LinkedIn profile is getting more views.
I truly enjoyed the process of rewritting my CV. The professional writer that helped me was nice and always knew what she was doing. I sent her a couple of resumes I already got and took the best out of every single one to materize the final draft. I'm happy with the final result and I'm currently looking for job opportunities.
In the span of 1 week, TopResume turned my outdated resume into a shiny, new updated version! Janet H. Gave me exactly what I was looking for. I'm 100% satisfied and would highly recommend this service to others!
Had a resume sent to this so-called "resume writing service" and paid the initial $150 fee to have my resume updated. Received what was supposed to be an updated version riddled with spelling errors, typos, and a format looking like an elementary school student produced. Very shoddy work! Opened a BBB complaint against them, but somehow TopResume.com slimed/slithered their way out of it. Do not utilize these people! They are a fraud. Considering contacting the Federal Trade Commission and the Attorney General.
I had the pleasure of working with Oscar H. Although he told me it would take 7 days to have my resume redone. What a surprize when he had it done in 4 days. I did have several questions and he was quick to answer my questions. I also took the option to have my LinkedIn profile redone. I was quite surprised to see that not only did he do the rewrite, but he gave me the instructions on how to update it. Now I'm looking forward to see my results on my update cover letter, resume and new and improved LinkedIn profile.
I took a chance and clicked do a free critique of my resume and was floored when I learned my resume wasn't what I thought it was. I purchased the basic plan and had an excellent experience. My writer was Mark and he totally was able to capture my skills and achievements in a way that makes me look fantastic! He condensed my resume and I've already had responses from positions I applied for. I recommend Top Resume to anyone who is searching for a job and wants to stand out. Thank you.
Honestly I wasn't expecting an actual person to through my resume but they did, and I was genuinely surprised.
The feedback that they gave me was very insightful and I found it to be very useful. I never even knew that companies use an automatic screening program. They gave me lots of feedback in ways to improve and I really appreciate it.
The feedback from Top Resume of my Resume has been extremely helpful in upgrading my resume and within a short time I have an invite for an interview. Something that I least expected. Thanks Top Resume.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Toby,
I would like to apologize for the inconvenience we might have caused. Due to the nature of digital content, we have an all sales are final policy.
However, please reach out to ops@topresume.com with your email so we can take a look at the communication between you and the customer care representative.