TopResume

Their "professional" writer literally just scrambled up my resume and added in phrases that made absolutely no sense - for example added the phrase "and increased profitability" to several lines when the role was with a non-profit. They mixed up the duties and added them to random roles I had held creating factual and continuity errors. This service is just a total scam and is worth nowhere near what they are charging - they just take your original and rearrange it and add in some garbage that they are trying to pass off as keyword optimization. The result is exactly what you'd expect- unusable, poorly written trash.

I ended up putting well over 20 comments onto the resume for feedback, mostly just calling our grammatical errors, redundancies, nonsensical edits, and their addition of unsubstantiated claims. That doesn't even touch the stylistic issues - it read like it was written in another language and run through Google translate. The first draft was so bad that I don't even want to try the 2nd draft - what's the point if I have to re-write the whole thing for them?

Do your research. I wasn't as lucky as some. I called before placing my order to ensure their writers had worked with individuals in the Oil & Gas industry. When I received my first draft it looked like a cut and paste of the resume I submitted for review.

To get a better idea of what you'll receive look at some of the Resume examples on the bottom of the TopResume web page. The template used is generic and they shovel your information in where it seems to fit. Then its up to you to provide feed back over and over again with the hope you'll finally receive a resume specifically tailored for you. Remember, at the end of the review process you will have done all the work. What a great marketing twist.

My writer (Adel R.) was clueless about the Oil and Gas Industry most likely from India. No legal address for TopResume another big red flag. When they offer you 30% of their services there's a reason for it. I purchased the Executive Priority package and never received the LinkedIn re-write. Shame on me

There are several good Resume writing services out there, this isn't one of them. Do your research!

Very detailed flawless process. Will not hesitate to recommend to anyone for their services.
Linda P, a consummate professional, was exteremely helpful.

The prompts were excellent and utilized a reviewer whose suggestions that really made my resume stand out. I was having difficulty putting my years of experience and nurding career into words.

1. I paid for an expedited service. I received the "first draft" within the expected time frame, but, from a quality perspective, it was absolutely terrible. I'm a CFO with years of financial and management experience, and yet the first skill listed was a generic "excellent communication skills".
2. From that point forward, the process was exceptionally slow. Subsequent drafts took days to arrive, and my emails went unanswered.
3. The quality was absolutely wretched. The entire resume was built on buzz-words and fluff. The result was meaningless, and more likely to lose jobs than gain them. They are using template terms and phrases, and applying them universally, rather than tailoring something appropriate to the individual's experience and strengths.
4. Although I paid for a service to update my LinkedIn profile, it was never done. And, frankly, thank goodness. I threw their resume in the trash - I certainly don't want this company influencing my online brand as well.

Additionally, keep in mind that they promise to work with you on multiple revisions until you are satisfied. However, you only have 7 days from the first draft to request changes, and I assure you, they'll take 6 days to make the adjustments, so you won't have another opportunity.

The only positive part of my experience was the resume/CV assessment that I received for free.

Here is a list of issues I had with the "service":

- visually unappealing
- incredibly bad grammar and refusal to make corrections (e.g., writer refused to remove periods at the end of bullet points. She argued that they aren't incomplete sentences because of imaginary pronouns and "this is how you write a professional resume")
- position descriptions written in word salad that will misrepresent your experience and put you in an indefensible position if questioned during interview
- low attention to detail (e.g., mixing experience between positions, EVEN AFTER being corrected in previous reviews/feedback)
- very unsatisfactory customer service (writer was very argumentative with me on several points, even minor ones)
- list goes on and on and on...

At the end of the day, after 3-4 revisions, what I received is less capable than my current resume. I have little confidence in using it until I do significant revisions myself, which is beside the point of the service.

This business relies on the 'all sales are final' clause and are unlikely to deliver a quality product, from my experience.

I was able to take full advantage of the Resume, Cover Letter, and LinkedIn processing with very little exchange and OUTSTANDING support with the same in results! I am extremely pleased with the work provided in making my job-finding materials hard to ignore from professional look to meaty content... THANK YOU, TopResume (and specifically Stacy S. For the work you did with me)!

If you are reading this please do not use this service. I too was torn by the mixed reviews but this service offers a very low quality product and is not worth the money.

I ordered the package that was supposed to include a resume writer in their "top 10%." The documents they provided me were an obvious cut and past job into a template using my old resumes. I had to make extensive edits just to make it readable as their were many typos, nonsensical statements, and template place holder sections left empty. After communicating with my writer a few time it became clear that they were not based in the United States. This was evident by all the documents they sent me being set as English (United Kingdom) in the review section of Microsoft Word.

This service MIGHT be helpful to those who are starting from scratch and have no idea how to construct a resume but is outrageously overpriced. If that is the case I suggest you use free templates from online or resources like a career center at a community college or your university. This service is not worth the money. They do not issue refunds so BEWARE.

I received the review very quickly, it was very helpful, clear, consiece, with examples and explanations. Emily even followed up to get my thoughts on it. Amazing service :) thank you

TopResume transformed my resume to a professional attention-grabbing profile, utilizing key words to catch more attention from hiring managers. Thx Samantha

Top Resume did a very good job on my review. The only problem was that the final version omitted some changes that I guess I will have to fix myself.

Walter H. Delashmit Jr, Ph. D.

My Resume and cover letter was delivered on time, and Star was amazing.

I worked with Rayne and the service provides was great, always wiling to answer my request and super fast.

Thank you

My writer Vicque F was excellent. If you choose to go with this company, ask for Vicque. The resume and cover letter she did for me was very professional. I give her a rating of 10

The lack of communication when I made email requests to my writer was astounding. Not only were simple requests to my questionable first draft completed ignored (how hard is it to change a font?!), I felt they did not really understand my field. Much of my resume felt cut-and-pasted. I also called - CONSTANTLY - asking for more information only to be told lies (that the writers work weekends and that included 2-day turn arounds on Saturday or Sunday. Of course, they backtracked when I asked again on Monday. I told them to pull the call so they could eat their own words). Days, sometimes up to 4, would go by without any response from my writer. When I asked if I could speak with her, explaining we could wrap all this up in 15 minutes over a phone call, I was told it would be another $50.00. Top Resume is like the date from hell. They expect you to keep throwing money at them to get them to shut up. Of course, they also sent me an email stating my file was closed even before the end of the day it was actually going to close, thereby cutting off any promised time to make changes - not that I was going to. This company is a joke.

The service I received was adequate if you are new to the job market and never had a professional job or resume before. However, it seemed like the resume came from a high school student proofreader instead of someone with experience marketing job candidates. I started off my resume with a great format that was unique and eye-catching but my writer changed the format to their boring, cookie cutter, "mandatory template". The writer added some vague adjectives--organized, hard working, creative, etc. to the summary. I am not a professional resume writer (and either is TopResume it seems) but I do know from experience in the job market that vague unproven statements and adjectives do nothing to market me to my next employer. I was lured into ordering a resume for $200 to have it keyword optimized. All unsolicited advertisements praised TopResume's ability to do this. However, the writer seemed to know nothing about this very basic promise. Don't waste your time with this service. Read some resume books and websites. Develop your own material with high impact action verbs. The extra time you spend doing your resume yourself will pay off when you interview. Interviewers can tell when your resume was written by someone else. Those resumes say things like "hardworking and organized".

This is a terrible resume writer. Took $220 from me to then make a resume for me thst wasn't even done by the writer. They take your old resume and put it into an Authenticator and then use the AI or whatever to make the same resume that they make for everyone esle (bio, bullet points, work history, education). The two week revision period is terrible, they get back to you 3 days later so you really only have 2 edits for them to do and they do a terrible job on each edit. I had to actually edit wording because it was misspelled, one sentence had 5 "ands" in it. The resume I had made is high school Quality. They writers reply's are not even a real person it's just a generated reply. Really bad service and a bad resume I'm going to have to go back and make my own edits.

Received my resume back within 2 days, it was updated and ready to be posted on line. Recommend everyone needing an updated well written resume, use their service.
Maryanne

Their writers are unable to defend and explain the decisions and changes they make. I asked three times for why certain words and phrases were used, what the most important keywords were, and what format (Doc/PDF) she recommended for me going forward. She ignored almost all of my questions, or answered with vague, unhelpful tips. At worst she changed the word I was asking about without comment, suggesting that she agreed that the term she used was foolish to begin with.

Their one week turnaround might have been a good amount of time, but the writer didn't answer all of my questions within the timeframe.

Aside from that, there were many spelling and grammar errors in my first draft, and a full paragraph that was unfinished.

My resume had some good changes made (more professional format, prompted me to add accomplishments), but I've been left questioning a lot of the decisions and feeling like I paid far too much for the service. I paid for the top tier of service, which was supposed to include an "industry expert", and whatever else TopResume claimed, but instead I got an impersonal service and someone who couldn't defend their changes.

The change in my Resume format, wording and presentation was great. Inow these interesting times it is difficult to figure out what a recruiter is looking for, and specifics.

I received an offer for a free resume critique from TopResume. No one likes criticism, but after weeks of lukewarm or no responses to my old resume, I had nothing to lose. Yikes! What a constructive critique I was given. It was supported with lots of data, facts and even personal input from the critic. I could have attempted a rewrite using their info but i decided to try a resume/cover letter package that guaranteed interviews within 60 days. They even were offering a discount.
I was assigned a writer and received a draft in 2-3 days! Throughout the process I was in direct correspondence with the very talented, skillful, and responsive writer named Alana. The finished product was a polished, nicely formatted, professional resume/cover letter.
I began using it immediately and was thrilled to have 2 interviews lined up in less than a week. I highly recommend TopResume to any job seeker looking for an edge in this competitive market. At least let them provide a critique, then you can decide from there how your resume stacks up.

I had a pleasant experience working with my resume writer. She was very good and produced a great resume for me. I even got complimented on it. Thank You!

Alicia did an excellent job in transforming my old school resume format to an up to date format along with creation of a cover letter.

Thank you very much!