TopResume

I am now on my 2nd writer- if that does not spell it out for you. My 1st writer had stuff on my CV that had zero to do with my profession. I then had to edit the mess out of it and he still failed to fix things. I called and complained and the customer service agent could clearly see that the writer was at fault. She set me up with a new writer and extended my time. The 1st writer was off to a great start but when I provided him with edits he failed to correct them. Also, both writers failed to spell check. I found myself basically doing all of the work. I complained again and they stated they would connect me with a Sr writer and upgrade my package free of charge. She also agreed that I was overly clear with my edit requests and agreed I was doing way too much work. After careful thought I just want a full refund. I feel there are other companies out there that can do at least an above avg job. I will say their customer service is great- they at least were warm and friendly and honestly tried to make things right. So A+++ for that. F-- for the writers

This business will review your resume for free then tell you what's wrong with it and what they can do to improve it for you. If you continue to purchase their service they will take your current resume and copy-paste it into their own template which will include a bunch of skills unrelated to you, mis-spellings as if someone from outside the US is writing it, and they will refuse to refund you because of their "no refund policy." DO NOT WASTE YOUR TIME. I have also contacted the BBB with a complaint and disputed the charge with my bank.

This place is a rip off, they take advantage of unemployed customers. You tell them what you want on your resume and cut it in half and then they send you a Resume that is not adequate, then they make one change (so they say) and then say they will not make any more changes. You call your Credit Card Company and after many emails they say that because their "no refund policy" they cant do anything. Basically you are giving your Money away to Top Resume. You will then have to call Master Card or Visa directly and go around your bank policies to let them know that your bank who is supposed to be helping you broke the guidelines set by Master Card or Visa. Bottom line "DO NOT USE THEM" I even send the crappy Resume they did to another company and they deemed it to be only 70% efficient. TRUST ME DONT USE THEM

The resume and cover letter were amazing. They said what I should need for my job life in a nice, correct and perfect way.

In two days I had the first call for an interview.

My phone has been ringing off the hook for the past week... from the very day I sent out the updated resume. I will be starting a new job on Monday. Thank you very much!

Arnold was great to work with and he managed to capture my experience in 2 pages in a very good way. The Resume looked professional and straight to the point which exactly like I wanted

I used TopResume through Monster.com for their (free of charge Resume Critique); and I was amazed by the quality and the details the writer (Andrew Bennett) had written about my resume. It was the first time for me to ever use this type of service to evaluate my resume. I could not believe how SPOT ON Andrew was! Before getting the evaluation results, I honestly thought itll be a general computer generated critique; however the reality was far beyond different! The amount of details and the break down of my resume was phenomenal! He made an effort and took the time to go through every sentence and I truly wasnt expecting such a critique to be informative, detail oriented and most of all extremely professional! I highly recommend TopResume and I actually plan on utilizing their fully paid service to rewrite my entire resume. I couldnt be happier with their free evaluation, I cant imagine what they would do with the actual resume writing! Thank you TopResume for this eye opening experience and hopefully Id be able to attract more employees and recruiters after using your full services.

I had the initial assessmet of my resume completed through a link on Ladders and the comments were promising. I then paid for an updated resume and the person assigned was awful. They used incorrect years for my employment (unacceptably careless) even though it was clear on the original resume. I have a background in accounting and finance. The person tried to combine many unrelated roles and demonstrated no understanding of this field. I provided comments including the correct work years and it took 48 hours to respond with a comment that asked me to provide the correct work years and for the information I already provided. I sent an email to my initial contact complaining. It took days for her to respond with an offer for a more experienced person to take over the account but no one ever did.
All responses come around 3am EST which leads me to believe that this is nothing more than a contracted out business with no real insight being provided. I would never recommend spending $149 for this basic service and would not trust them with the additional work they try to sell.

Hello, I gave a review when I accepted the final resume copy. I am very happy with my new resume and Greg G. Was awesome! Thank you!

Lucky for me, I discover the TopResume on Internet.
They performed an excellent job, and they went straight forward to what I need.
I recommend their services.

Despite a rough start, the TR team did a great job. Strong customer focus and results that were custom, personal and based on the feedback I provided.

I had a revised resume and cover letter within a few days. Very quick response time to my questions and comments. Received communication from recruiters within hours.

I had a very positive experience with Top Resume. I found them to be very professional and delivered exactly what was promised a day earlier than expected.

I am absolutely impressed with the service I received from TopResume. The entire process was Quick and the quality of work was superior.

Gerry was great with Resume and Cover Letter. BUT I purchased additional resume posting services and not a word. Please refund me for those 2 additional phases.

The resume, cover letter and linkedin tailoring were so satisfying for me and and even I showed it to my friends they confessed that it is well-tailored.

I started out the process by completing their questioner that asked about my experience and expectations for my resume.

The first draft came and it was like the writer did not even look at my questioner. The writer used none of the information I supplied him with and did not even change any of the wording from my original resume. All he did was add a summary and change the formatting. I email the writer back about my dissatisfaction and he wrote back and said he would fix it.

I received the second draft which was even worse than the first! I had marked the first draft with a bunch of revisions in which he ignored. All the writer did was delete duties for two of my positions to make it shorter. Did I forgot to say that my original resume was less than one page and some how with the horrible formatting used it was almost two. Of course the writer sent the revision right before my revision period was over, so I did not have a chance to reply.

If you are going to spend money on getting your resume redesigned I would highly recommend using another service.

Scam Alert!:
I do not understand the 5 star ratings that I see for TopResume on this review site. Perhaps their expectations were very low, although I constantly hear about "falsified or purchased high ratings", as I finally found another review site with accurate and very negative reviews. I wish I had seen them before I purchased. Note: NO REFUNDS! And no way to contact them other than email.

I recently paid for Topresume's top tier Executive Resume review that in addition to many other things, promised an initial revised draft within 48 hours. I provided more than the requested information at the onset and yet, 10 days later, I still have not received the draft or really anything other than numerous email requests from various Topresume staff, for me to upgrade my plan in order to receive the same services that was originally promised with this plan.

I find this behavior as nothing short of unprofessional and deceptive, if not criminal. TopResume has NOT provided the services that I paid for and I will not be a victim of such tactics, nor will I stand by passively while I am being scammed.

Additionally, I find it extremely suspicious that there is no working phone number available to call and contact anyone at TopResume. They have a no refund policy.
I have requested a refund, but have heard nothing back from them. I will be contacting the authorities.

TopResume did a decent job of organizing and making my resume look "pretty" and flow well. I expected to have my resume content remain mostly the same, but with a better visual presentation that meets the expectation of most companies I would be applying to. I think this was accomplished. I purchased a package from TopResume that included a service for distributing my resume to many job posting sites. I do not recommend the more expensive packages, as this service is a bit overrated. It registers an account for you on different sites, under a new email address through the service. The email client for this new address is quite buggy, and I found myself unable to get to my messages frequently. If I did get any interesting emails, I missed out on them because of this. The person who helped to edit my resume was friendly and did a good job presentation-wise with the resume, but the experience felt a little robot-like. Like I was interacting with Siri or Cortana from a mobile phone. This was especially true because I received emails from the same email address as the person who worked on my email, but the emails were basically spam (asking how my experience was with a very generic email, thanking me for using the service, etc). Overall, a good service for making your resume look good for potential employers, but a bit cookie cutter in terms of service, and cheap gimmicks included in package "deals".

Very well managed. Valuable insight. Professional document when completed.
I would recommend this service to anyone wanting to create a professional resume.

TopResume did a fantastic job in creating a professional resume and LinkedIn profile. Prompt response to quarries and excellent feedback. Highly recommended.

This service is terrible. The product delivered was amateur at best! Incredibly dissatisfied with the quality, lack of communication and finished product.

The resume provided was cut-and-paste into a template with many typos and even parts of someone else's resume in mine. I'm a product manager and there were bullets about the legal profession in the resume they provided. The writing style is also very weak and plain. Their resume will definitely not set you apart from your competition, IMO. In fact, the resume I provided to them at the start was still 100% stronger than their finished product. The cover letter is again a plain template that is almost embarrassing. I would never send this to a hiring manager. I would put my job search opportunities at risk by sending the Top Resume product to companies. I also felt like I was the Top Resume quality department with the high number of errors that I found. I spent too much time quality checking their product. Also, they put you on a time clock. The resume writer ended the engagement while the product was far from final. They also never completed the LinkedIn work that I paid for... but that's probably a good thing IMO. I recommend that anyone with more than 2-year's experience save their valuable time and money and look elsewhere.