TopResume

The second resume that was redone for me still didn't work as I was not able to get noticed now that I was laid off from the employer I was trying to get a job to leave. So no I wouldn't use this service again it was a waste of money.

I got my first phone screening and then an on-site interview after getting my resume and cover letter from TopResume. There were a few errors with the documents, but were correctable. They gave an interview guarantee and I got one.

I paid Executive Priority Resume Writing Package
Follow-Up Thank You Letter package rewrite base on the review that they provided of how my resume was filtering through the ATS. The understanding was that I should at least double the interview received after the rewrite. When I didn't get any, they said that it doesn't qualify (wtt) and I had to get rude with the representative for them to reconsidered.
People save your money and just do it yourself.
They are a big scam.

I really appreciated the initial cotact and the free resume review that I received. It was because of that review, I saw where I needed to improve on my resume, but really didn't have time, which is why I paid TopResume.com to re-do my Resume. I chose the Resune and Cover-Letter package, which I have found useful in some situations and the cover-letter can be customized accordingly. Furthermore, I like the fact that the people at TopResume.com are still there after the sale for support. As an example, I sent an email to them just asking how long the files they create (which they actually email to you initially) will reside on their servers just in case I need to re-download them. I was told approximately a year. But anyway, like I said, it is nice to know that they are still there until after the sale.

Either there is a giant difference in service, or the positive ones are fake. I bought a large package with LinkedIn, Cover letter, thank you letter and resume writing.
I sent them two resumes, linked in profiles, my cover letter etc to ensure that they had as much data as possible.

I ended up receiving template letters, a resume that was the wierdest ever with dates all wrong and a total misunderstanding in what it is I do.
The Linked in service was a template that was filled out with the really bad resume.

I ended up spending an entire evening rewriting everything and sending it back with word tracking.

5 days later I receive more-or-less the same package I just sent to them. I wrote back and said that at lease they could fill out the LinkedIn template correctly since I've paid 400 bucks for it. And that was it... never heard from them again.

Don't just don't buy anything from them. They aren't interested in helping. Only to make money.

/Robert Kinnerfelt

I paid $249 for their LinkedIn profile, coverletter, and resume. At the cost of $249 and what I received, it wasn't worth the cost. LinkedIn profile was my resume but just in paragraph form which anybody with half a brain could do. If you are mid level career then I would say they do an sub par job. If you are looking to go from an mid level to professional then you are wasting your money. They re-formatted my resume and took away bulletpoints, that's it. Top Resume is a company that will rob you.

I had a terrible experience with TopResume.com. The quality of the resume they delivered was subpar, with numerous errors and formatting issues. Despite multiple attempts to provide feedback and ask for revisions, the writers did not implement the changes I requested. They were also very slow to respond, which was frustrating since I had paid for expedited service.

To make matters worse, the customer service team was unresponsive and unhelpful. They refused to accept any responsibility for the poor quality of the product, and would not even return my calls or respond to my emails as promised. It was a nightmare trying to get any kind of resolution, and I ultimately had to file a chargeback to get my money back.

Overall, I would not recommend TopResume.com to anyone. Their product quality is subpar, their customer service is non-existent, and their writers are unresponsive and unwilling to make changes. Save your money and go elsewhere for your resume needs.