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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Virginia
1 review
0 helpful votes
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Great Experience
February 16, 2016

I had a great experience with Top Resume. Victoria really highlighted my skills and strengths. She really brought my resume to life!. I believe my resume is strong and I am looking forward to positive results. My questions were always answered within 24hours. I am glad I made the decision to get my resume done professionally.
Tamara

Date of experience: February 16, 2016
California
1 review
0 helpful votes
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Helpful Honest
November 5, 2020

They have very constructive improvement tips. They pointed out things that I would have never consisted. I wasn't selling my experience. They gave me instructions on how to make my resume stand out and show his much experience I actually have.

Date of experience: November 5, 2020
New York
1 review
0 helpful votes
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Bad surprises and incomplete order
October 12, 2023

Hello. I was surprised after purchase that I only had 7 days to work with my writer. The writer was responsive at first. They even worked with past 7 days. But then they ghosted and my LinkinIn profile was never finished.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Wisconsin
1 review
0 helpful votes
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I used Top Resume to get a rewrite on my resume and cover letter because I wasn't getting many hits. The resume was rewritten in a timely manor and my input was thoroughly listened to. Will recommend and possibly use again!

Date of experience: March 6, 2017
Tennessee
1 review
0 helpful votes
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Resume Package Complete
August 3, 2021

My writer Vicque was awesome to work with. She developed a resume and cover sheet that was able to acquire me an interview within two days of submitting. I truly believe it was the overall format and wording that she utilized to describe my experience and eduction towards the industry I was pursuing. The telephone consultation was beneficial towards the finalization the final resume. Again, great work and money was well spent!

Date of experience: August 3, 2021
GB
1 review
0 helpful votes
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After paying for a competitors service - and ultimately complaining and getting a refund - due to numerous typos, using wrong names and sloooooooow service I opted for this service. I wish I had used them from the get go.

I was allocated a writer (Wendy) very very quickly and was sent a first draft of revised CV, letter and Linkedin profile within 48 hours. The letter was perfect, and the CV only need miniscule adjustment as a result of me not providing enough information in the first place. I had a finished article I was happy with within another 2 days.
I have not submitted it yet, but the quality and speed of service I have received to date has been superb. I would not hesitate in recommending them to my friends and colleagues.

Date of experience: March 22, 2017
Virginia
1 review
1 helpful vote
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Not Worth the Money
April 2, 2021

Your resume service is NOT for professionals who have been in a professional field for 5 years or more. This was a total waste of money for a person who is unemployed and trying to do the best by having a "professional resume" writers rewrite resumes. Is all you did was consolidate my resume, change a couple of words. REALLY! Spend more time getting quality resume writers and less time MARKETING! Totally NOT WORTH IT! I should have utilized LinkedIn to find a professional resume writer. My suggestion - If you have more than 2 years in any industry, and are looking for a job, do not utilize TopResume services.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2021
Spain
1 review
0 helpful votes
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SCAM
January 1, 2021

Do not pay them a dime. Not professional, do not know to write a resume. They will inundate your email with tens of emails insisting and convincing you to pay them because they will 'guarantee' you the CV you are looking for. They sent me a template of CV and a cover letter downloadable for free from another website.Do not fall for them. Such companies should not exist!

Date of experience: December 2, 2020
Chris W. TopResume Rep
over a year old

Hi M. S. Please contact us at support@topresume.com, as we want to make sure this gets resolved as quickly as possible. Our services include professional documents that are customized for your expressed job target. We want to partner with you on this ensure your final drafts are aligned with your career goals. We hope to hear from you soon.

Colorado
1 review
0 helpful votes
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Great Results
July 21, 2020

I was very pleased with the way my final resume and cover letter turned out. Kelsea was great to work with and she was very quick with all revisions I requested. It was a great experience and I would recommend this service to anyone needing some help updating your resume.

Date of experience: July 21, 2020
North Carolina
1 review
0 helpful votes
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Elaine was very professional and experienced. She created a great resume and cover for me. She was very quick in responding to my questions and provided me ample time to create the best resume/cover letter possilbe.

Date of experience: May 1, 2020
Texas
1 review
0 helpful votes
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Professional Resume
August 16, 2021

Professional written resume delivered quickly! Was able to work with writer to get a resume that highlighted my career accomplishments and eliminated the minutia. I now have a resume that reflects my experience and managerial skills and is presented in a professional format!

Date of experience: August 16, 2021
Poland
1 review
0 helpful votes
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It really opens your eyes!
March 18, 2021

I really appreciate the critique I received for my resume, because I simply wasn't aware of many things that should be considered while designing a resume or the way it should be written. I'm very grateful for all the quality tips I received

Date of experience: March 18, 2021
Florida
1 review
0 helpful votes
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Great Service and Personalized Service
November 10, 2020

I have not had to update a resume for over 19 years for the private sector as I have worked as a city manager. The personalized service form the representative was fantastic. She took the time to understand my skillset and role as a city manager and translated that to a resume for the private business sector.

Date of experience: November 10, 2020
Canada
1 review
0 helpful votes
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Great experience!
July 24, 2018

I totally enjoyed my experience of working with TopResume, from the start to the end of having my documents prepared it was pleasant and easy. Chayse and Tom are exceptional people and truly care about the service they provide. Not only would I refer people to TopResume I already have. I would let everyone I know about the quality of the service I received. Also, once I received my documents they were very well done. Thanks!

Date of experience: July 23, 2018
Utah
1 review
0 helpful votes
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Awesome experience
January 12, 2017

This was my first time using a resume service like this. I will say that they did a commendable job customizing my resume for my career goals. First, they made my resume appear very professional and compact. Second, they worked with me to understand my experience and my goals and then re-worded the sentences, made them short, professional and powerful and pleasantly surprised me all through. I will recommend this service to anybody without hesitation.

Date of experience: January 10, 2017
Maryland
1 review
6 helpful votes
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Scam! Waste of money
September 5, 2019

Horrible, too resume is a scam, they send you a generic resume and then give you only a week to ask for revisions when you wouldn't even know where to start! And they don't tell you upfront that you only have a week to review. Complete scam don't waste your money!

Date of experience: September 5, 2019
Chris W. TopResume Rep
over a year old

Hi Brenda,

We are sorry to hear you are not satisfied with our service. Please reach out to support@topresume.com and reference this message so we may assist you.

Ireland
1 review
0 helpful votes
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Top service, for sure!
November 17, 2019

I would like to thank the team, specially Paul who looked after my CV. The intire proccess was so smooth and the results I'm getting are way better than I expected! Thank you guys and keep the good work!

Date of experience: November 14, 2019
New York
1 review
0 helpful votes
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Resume got worse
August 31, 2017

By critical Top resume writer my resume wasn't pass 6 second employer attention. OK I paid Top resume to redo my resume. First of all I was asking what I want to be in my resume. I have my resume some year ago was issued by monster writers and in now time everything is changed. Top resume writer just cut off my job description and resume is done. When I sent my resume to the critical writer for the same company she said my resume is getting worse than was before. Another writer asked me what I want. Most likely I gonna decline my Top resume payment and ask another company to write my resume. No one go to Top resume. Only wasting money and time.

Date of experience: August 31, 2017
Chris W. TopResume Rep
over a year old

Hi Lilya, We'd like to get this resolved right away. If you could please provide your full name and email address in a direct message on our Facebook page, a customer care representative will be happy to assist right away.

North Carolina
1 review
0 helpful votes
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Great experience!
July 8, 2020

Belinda H was very professional. She tageted all my key points. I had some dates that needed to be fixedI on the resume and once that was worked out, everything was great. I am very please with the service.

Date of experience: July 8, 2020
Florida
2 reviews
2 helpful votes
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I contacted TopResume to re-write my resume and help me with a cover letter I could modify for the various positions for which I was applying. I have been a professional in a highly regarded industry for almost 20 years and have recently shifted to another industry. It is difficult to convey to employers that you still have highly transferable skills and I was not getting interviews. TopResume assigned me a writer who helped me draw on the many skills I had, including a necessary skill that my old resume failed to even show. Once Greg was assigned to me, he was attentive and gently told me that many of my old positions weren't relevant. I am now proud to utilize my re-vamped resume and can quickly modify the cover letter TopResume did for me. I am glad I came across this company and spent the money for this well-needed service.

Date of experience: July 21, 2016