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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
167
Neutral
5
Negative
21
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user adrianag16
Florida
2 reviews
0 helpful votes
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February 16th, 2016

Thanks to TopResume now I have a professionally written with up to date information resume, with the wording and format that employers look for.
My writer always kept communication with me asking about what I need it tp make sure the end result were exactly what I was looking for!
I would recommend this service!
Thanks

Date of experience: February 15, 2016

Thumbnail of user dmitryk51
RU
1 review
3 helpful votes
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August 4th, 2020
Verified purchase

Overall a good experience. I am not sure if package with LinkedIn would be worth the full price, but I got a discount and thus it felt ok. Is everything else worth it? I think yes. I can't say for sure whether it will land me a new job in a month, but having a professionally written resume and cover letter helped me understand how to present myself in the future. If I will be able to implement that knowledge - then it's definitely worth it.

Service
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Quality

Date of experience: August 4, 2020

Thumbnail of user sherib17
New Jersey
1 review
0 helpful votes
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January 28th, 2017

I've had trouble successfully adding experience and skills earned outside of my primary role so I purchased TopResume's Executive package. The first draft I received did not do the trick so I created a chart of my accomplishments outside my primary roles and sent it to my writer asking to have them included. I was very happy with the final results and would recommend this service to anyone looking for a resume facelift.

Date of experience: January 26, 2017

Thumbnail of user giovannid5
Canada
1 review
0 helpful votes
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June 1st, 2016

Was a pleasure requesting the services of Top Resume. I purchased the mid level resume package, as I wanted to obtain a cover letter, and to utilize their "Guarantee". My resume required some serious thinking as my experience/changes in my life made it a bit tricky. TopResume was fairly quick in pairing me with a writer. Once paired, my resume writer was amazing with keeping the lines of communication open, offering advice, asking questions, asking my opinion-it was a great experience. My first resume was ready within 7 days-within, or under, the outlined time frame given by the writer.

I absolutely recommend these services!

Date of experience: June 1, 2016

Thumbnail of user patrickh93
Pennsylvania
1 review
1 helpful vote
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February 16th, 2017

I admit I had my doubts. But my old resume yielded no results. So I took a chance. When I posted the gem TopResume designed for me, I have had several inquiries already in just a few weeks! Now I have some career decisions to make. I can't say enough about this service. Money well spent.

Service
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Quality

Date of experience: February 14, 2017

Thumbnail of user erino18
California
2 reviews
3 helpful votes
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July 17th, 2016

This might be a good service if you are just starting to write your resume or create your LinkedIn profile. I have spent a long time revising my resume and LinkedIn profile. I paid over $200 but did not receive any benefit. MY original resume, letters, and LinkedIn profile were much better than what was provided and a large portion of what was provided was the content O had already written. Very Disappointed.

Date of experience: July 15, 2016

Thumbnail of user jennam22
Jenna M. – TopResume Rep

Hi Erin, I'm sorry to hear that your rewritten resume did not live up to your expectations. Should you want to discuss this matter further, please either send us a direct message on Facebook, call us on our toll free line at 1-800-604-1929 or you can contact us by sending an email to support@topresume.com.

Thumbnail of user dupertw
AG
1 review
1 helpful vote
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August 8th, 2016

I had a great experience with TopResume, the resume was well worded and laid out exactly how i explained to the editor!

It took 6 days to get matched with a professional, but once we were connected everything else went smoothly! Any changes i requested were rectified quickly and without issue!

Would recommend to a friend.

Date of experience: August 5, 2016

Thumbnail of user georgel710
Oregon
3 reviews
0 helpful votes
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March 16th, 2021
Verified purchase

Tanner I. Was extremely help and very responsive. He nailed it within 2 revisions, and I had a fantastic looking resume and cover letter. In addition, he gave me excellent advice on updating my LinkedIn profile. I would recommend TopResume to anyone looking for their next step in their career.

Date of experience: March 16, 2021

Thumbnail of user debr1155
California
1 review
2 helpful votes
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September 1st, 2017

I really need help turning a 500$ top notch resume resume into something more down to earth and relatable as I really have to have a resume that can grow with me in my new life. First they could not find a resume writer for over a week. When I emailed them, they offered to write a thank you letter for FREE. A $50 dollar value. Well, who am i going to thank? I still don't have a resume. Then horror of horrors, my Mother dies and I rush to Louisiana be with my family. Then, I did get a writer but she then quit and the process started all over. When I FINALLY got a first draft, it looked like a 6th grader had written it. Complete with misspelled words. I was sad and frustrated and demanded a full refund which they say can't be done once the resume process is started. Now I have my bank involved to dispute the charges and they are fighting with my bank also.
Exhausted. Jobless and Pissed.

Service
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Quality

Date of experience: September 1, 2017

Thumbnail of user chrisw227
Texas
1 review
1 helpful vote
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January 26th, 2017

I had been out of work for quite a few months, and decided to revamp my resume. TopResume's rewrite and cover letter took my resume to a new level. I was very pleased with the content, as it really made me stand out. Suddenly I was showing up in more company's searches and was getting through the company screening when applying directly to a company.

I am very happy and would highly recommend this service.

Date of experience: January 24, 2017

Thumbnail of user mitchells17
New Jersey
1 review
0 helpful votes
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January 15th, 2016

TopResume (TR) actually approached me after I submitted against a job on Glassdoor.com. I want to stay far away from any IT work but that's the only type of work I get calls/offers for. After TR ran my resume through their filters is became very obvious why so I signed up for their services. I told the Writer (Jessica C.) that I am trying to move away from all of that so she crafted everything to minimize my being culled for that type of work. Very nice, professional, spent time asking me where I'm at, why I'm here, where I want to go, and then really listened to my critiques, questions, and feedback on the work she was doing. Totally painless process. And I am very happy with the end result.

Date of experience: January 15, 2016

Thumbnail of user arthure8
California
1 review
0 helpful votes
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June 16th, 2016

I must say that the process of working together during the edit/review cycles was time well-spent and well done by my assigned resume writer (Aida).

Aida really went the distance whilst marketing me in the best of lights, namely Executive-level. Now, it's up to me to use the tools (Cover Letter, Resume, and LinkedIn profile).

Thanks for helping me out.

Best Regards,

Arthur Edmonds Jr

Date of experience: June 15, 2016

Thumbnail of user helent24
California
1 review
4 helpful votes
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August 17th, 2015

If you're horrible at writing then this service might be good for you. However, if you already have a decent resume they really won't be able to improve much. I personally would not recommend this service to people simply because it was not worth the price. I paid $135 for the cover letter and the resume, and they barely critique both. I even submitted their revised copy back on their resume for an assessment, and they came back with a list of improvements. This shows that they're just using a computer generated response with whatever resume you submit. It was not worth the money, I suggest people just ask friends for help.

Also, TopResume give people $20 Amazon credit for giving them a positive review. So read every positive review with a caution.

Date of experience: August 17, 2015

Thumbnail of user jamesh314
California
1 review
0 helpful votes
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July 1st, 2016

It can be so hard to talk about yourself in a resume but Sabe N. At TopResume was able to present my skills, Knowledge, and abilities in such a way as to make me shine. They gave me a professional looking resume that made my qualifications pop off the page.

Service
Value
Quality

Date of experience: June 29, 2016

Thumbnail of user johna828
Oregon
1 review
0 helpful votes
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July 24th, 2016

I had a decent resume but it was 10 or 15 years old. A collections of bit and bites over many years. TopResume took that framework and my own description of my past career highlights and spun it all in a nicely written, tightly summarized description of my experience. They used just the right words to make the story make sense and stand out among other candidates. I found a good job thanks to TopResume.

Date of experience: July 22, 2016

Thumbnail of user katherinem23
Wisconsin
1 review
10 helpful votes
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July 17th, 2015

I was wondering myself why the description of my resume was inaccurate. I thought it odd that it said I had a job objective (which they said is a negative) instead of a skills summary. Turns out the opposite is true. This leads me to believe, having read the other comments that there are stock reply's to the resume you send them. Thanks to the other reviews, my instincts have been validated. No thank you topresume.com! P.S. My critique was by Katie Warren

Date of experience: July 17, 2015

Thumbnail of user imrann5
Canada
1 review
1 helpful vote
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March 16th, 2016

It was a pleasure doing business with TopResume. My consultant was courteous, helpful and qualified. She really helped me polish my resume and i ended up correcting many mistakes i has in my previous resume. Resume came down from 5 pages to 3. Thanks a lot for all the help.

Date of experience: March 15, 2016

Thumbnail of user ivonettea
California
1 review
0 helpful votes
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December 22nd, 2019
Verified purchase

I am consistently busy at work and the thought of having to re-write my own resume sounded too time-consuming. Alvin B. From TopResume helped me by writing out an amazing resume that reflected everything that I needed in my resume regarding event coordinating. I would highly recommend TopResume to anyone.

Date of experience: December 19, 2019

Thumbnail of user michaelc367
Texas
1 review
0 helpful votes
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October 19th, 2016

Hired TopResume through their affiliation with Monster.com. I signed up for the resume and LinkedIn update on a Thursday morning. After attaching my current resume and answering a few simple question I received my first draft later that afternoon. I asked for a couple of minor edits and received my final package on Saturday afternoon. Overall, very happy with the service and have already recommended them to a friend who is now going through the same process

Service
Value
Quality

Date of experience: October 15, 2016

Thumbnail of user nicolec1857
Florida
1 review
1 helpful vote
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February 10th, 2022

I paid extra for an "executive level writer" and the documents I received are cluttered, extremally difficult to read and sound as if a someone who does not speak English wrote it or as if my resume was just put into a program and they just provided me whatever the program spit out.

Tip for consumers:
Please please do not waste your money! I am extremely upset that I paid over $300.00 for NOTHING.

Products used:
I will not be using ANY of the products provided to me. They are unprofessional and unusable.

Date of experience: January 11, 2022

Thumbnail of user jeffreyc51
Washington
1 review
0 helpful votes
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July 9th, 2016

Top resume is definitely what was promised. They took the time to speak with me in order to focus on the attributes that would impact my job hunting in the most positive way. It was real people trying to help another person be the best they can be on paper. When I read my own resume and cover letter I felt empowered by the structure and how I was presenting myself. It's a bit of a what but definitely worth it.

Date of experience: July 6, 2016

Thumbnail of user syunikz
California
1 review
0 helpful votes
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July 4th, 2016

I went with TopResume after they gave some advice on my resume for free. I saw the points they were making and did not know how to go around the issues. Now I'm here to tell you guys that it was worth the money, and I would recommend it to others. Good Luck!

Date of experience: June 30, 2016

Thumbnail of user jacobd218
Louisiana
1 review
0 helpful votes
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May 20th, 2021
Verified purchase

When it came to the service that I personally received, it was definitely eye-opening. I didn't realize my resume had so many glaring issues until I had a professional look at it. From that point on, I addressed all of them and now I'm getting way more returns on my applications than before.

Date of experience: May 20, 2021

Thumbnail of user ronaldc645
Texas
1 review
1 helpful vote
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May 20th, 2021
Verified purchase

My writer seemed nice. Though I'm not so sure an expert in my field. I am giving this the opportunity to prove itself and if it works, I will come back and give a glowing five star review. I am not feeling very confident with the results, even after the edits and feedback.

Date of experience: April 20, 2021

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Ronald, we apologize for any issues that may have occurred with your documents and would like to make it right for you. Please contact our Customer Care team at support@topresume.com so we can better assist you.

Thumbnail of user claraa61
Texas
2 reviews
0 helpful votes
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July 12th, 2021
Verified purchase

It took less than an hour for Bennett to start working on my resume after I signed up to have my resume reviewed and improved. Communication was fast, respectful, professional and very productive. Bennett told me what the areas for improvement were and what the approach should be to have my skills highlighted and use the proper terminology recruiters look for. I am very delighted with my resume, LinkedIn profile, and letters. I also had an interview coaching session with Andy and learnt so much from it.

Date of experience: July 12, 2021

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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