TopResume

I was confidence that my resume is good enough since I spent a lot of time to make it, revised it million times and no one tell me it was bad up until Karen from TopResume pointed some points from my resume to make it better with a logical explanation. It wasn't my intention to get a review for my resume but I ended up here and I was glad for the feedback, though. I wish I can make a better resume based on her feedback, so thank you so much for the advices.

While I was ultimately happy with my resume and cover letter that TopResume writer Giacomo worked on with me, what pushed this from 4 stars to 5 was the customer service. Though I had submitted my resume in the third week of the month - and received a reply by the beginning of the fourth week - I didn't see the *email* of that reply until my seven days were almost up (Shakes fist at my personal spam filters!). I was a little distressed that I wouldn't get my full time due to my own error, but I got a hold of Giacomo very quickly, and was informed that he could give me a few extra days; and within two days of back and forth emails, I had a professional quality resume and cover letter. Thank you Giacomo, and thank you TopResume!

The Resume Critique and Writing service was great from the time I requested the service through delivery. I purchased the package with Resume, Cover Letter and LinkedIn profile included, and couldn't be happier. The technical writer was prompt with delivery of the draft and subsequent revisions, and achieved something I couldn't do in getting my resume down to 2-pages. Highly recommended for those searching for their next opportunity.

I was looking for job for almost 2 years. I had couple of interviews but the positions were not really related to my background. After hearing about TopResume through a friend I decided to give it a chance. First I received a free critique on my resume from this company and I was very surprised that the ATS system picked the wrong keywords as my top skills! My resume didnt really show the exact target and direction that I was looking for.
I purchased the Executive Priority package and had my resume, cover letter, and LinkedIn written professionally. The writer was called Ruth and he was very fast and responsive and provided all documents in less than 10 days.
I started applying with my new resume and cover letter on May 25th 2017. I got two great interviews, totally related to my background and I got hired on July 7th 2017!

I wish I knew about TopResume earlier!

Having been at a company for over 13 years (before the layoff) I had certainly lost track of the modern day Applicant Tracking Systems and importance social media plays in finding a position with a QUALITY organization. TopResume took excellent care of me, my writer "Robin" knew exactly how to construct a well organized resume with the best facts to support my career interests. What a huge relief!

TopResume has partnered with HighEd Jobs so I thought they might have a clue of what universities are looking for in a Curriculum Vitae. It is written great for business and industry and the person I worked with was responsive to changes but I was not able to communicate my need in a way she could incorporate it.

My old CV which is a mess is getting more replies than the one I paid for! Not worth the time, money and effort if you are looking for a true higher education CV. I imagine it would be great if I were applying for business and industry jobs.

They also offer a 60-day interview guarantee... ROTFL nothing happens in 60 days with Higher Ed.

I constantly received the feedback that the CV I spent time updating was not in the approved 'format'. This evidently meant I couldn't receive spelling and grammar feedback.

So beware, they will update your CV to their 'approved' version but will NOT provide grammar or spelling feedback on what you write in different versions. I'm left with an updated format CV that I'm not confident sending because the content hasn't been vetted - not helpful...

As a dissatisfied customer, I feel compelled to share my recent experience with TopResume. I engaged their services with high hopes of receiving a professional resume tailored to my needs. Unfortunately, what I received was far below even the most basic standards of quality.

Despite my attempts to address the issue, including discussions about assigning a new writer and offering refunds of 15% and 50%, the problem remains unresolved. No new writer was assigned, and the prolonged delay in resolving the matter has been utterly unacceptable.

What's more, the significant gaps between correspondence only reinforced my belief that the individual handling my case failed to understand the importance and urgency of the matter.

After careful consideration, I have requested a 50% refund, as previously offered, and have decided to terminate my account with TopResume. While I appreciate their attempts to rectify the situation, the extended delay and lack of a satisfactory resolution have left me with no other choice.

Overall, my experience with TopResume has been extremely disappointing. I urge others to consider these shortcomings before engaging in their services.

Sincerely,
AJ Albuquerque

There were a lot of grammatical errors and sentence structures that didn't make any sense in my first draft that I had to point out to the writer. It seemed like the writer rushed through writing it and just threw stuff together that wasn't appropriate for the sentences. There were random numbers and things I didn't do that were listed on the resume which I also had to point out. I was really disappointed since I paid for a professional service and I will have to spend a lot of time editing it. The first draft edit I had a few days to respond, but the second edit I received at the end of the day on 11/7 and only had until 11/8 to respond. I didn't really think that was fair. I honestly wouldn't use your services again and I wouldn't recommend them to anyone else.

A while ago I decided to hire Topresume to rewrite my resume since my previous resume wasn't getting the results I wanted. Story short, recruiters weren't looking at my previous resume, job applications were going into limbo, and my self esteem was taking a hit. After my resume being posted in jobs sites for over a couple of days, over 27 recruiters had looked at my resume, and 4of them have contacted me regarding interviews. I even had a recruiter contacting me for a position that was out of my reach.

Johnathan L knew exactly how to showcase my skills, and accomplishments on my resume.

Incredible fast paced interactive expierence that I will utilize again if required others should contact immediately to start there creation of the best current times resume layout design and information delivery

I have never disputed a credit card charge before this, but they are straight up committing fraud. Don't do business with them. Better to get like 5 rewrites from people on Upwork for these prices, and at least Upworkers deliver.

My experience with TopResume started out slow but ended with a great experience. The website says you should get your first draft within 5-7 business days but I did not receive my first draft until almost two weeks after I submitted all my materials. After I received my first draft, the process escalated quickly. My resume writer did an EXCELLENT job on my resume and cover letter. I was very pleased and finalized my resume and cover letter within a week after receiving the first draft. I was so impressed I bought the additional package to include my LinkedIn makeover. I was surprised the LinkedIn makeover was just a copy and paste of my resume but it was still better than what it was previously. Overall, I would definitely recommend TopResume - just give yourself plenty of time to go through the process.

I was looking to see what I might be missing in my resume when I worked with them. The first draft was off the old resume attachment that was several years old not the current resume. It was missing alot of information and the formatting was way less professional than I would expect of a paid service and way less than I demand from marketing professionals.

The second revision -- format still poor at best. Grammer issues, took all the detail out of my resume and were missing locations of employment

The third revision -- still terrible. I paid for a resume rewrite that I have to rework to use. I am way better off with my old resume.

They might be okay for your first resume out of school. But it was a complete waste of money from my point of view.