On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,683 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
We monitor reviews for authenticity
Albert created an extremely professional and attractive product that I'm already getting results with. He even went the extra mile of educating me on current resume vernacular and etiquette.
Loved the entire experience. It is easy and worth the wait. Highly recommend for job seekers
I am satisfied with the service I received - my resume looks like a quality document
This was a complete and utter horror show, start to finish. The employees are 100% overseas and don't speak English as their first language. There is some sort of weird automation too. The spacing was completely screwed up, and we went back and forth for a week, and it never got solved. I almost had a breakdown in the back and forth. It was supposed to save me stress and made it 1,000X worse. These good reviews are definitely bots or some sorta scam like the service itself. Do yourself a favor and hire an actual human being locally.
Had a wonderful experience working with them. My contacts were Derek and Don who helped with creating drafts of my Resume docs and preparing for interviews respectively. Will strongly support them for professional Resume writing.
Looking forward to working with Top Resume. I can understand what was suggested. Now to apply it and work with the professionals.
Beth helped me rewrite my resume, WOW!
Beth did an absolutely fabulous job revising, restructuring, and re-wowing my resume!
Thank you so much Beth, I greatly appreciate your time and efforts! Beth was attentive, conscientious in her wording of my accomplishments, and very professional!
I HIGHLY RECOMMEND THIS SERVICE!
Good communication, prompt response.
However capitalization errors, sentence structure and order of words required editing. Grammerly found over 40 errors on a two page resume.
I think the service is probably better suited to those job hunters who are starting from scratch. I paid $399 for the Executive Priority Resume Writing Package + Personal Phone Call, but wasn't too impressed with parts of the service.
Resume: I had pretty good format and bullet structure going in, so a lot of the verbiage stayed the same or was just moved around within the bullet. However, I did see improvement in it being more results-based and concise. I feel like my summary is much better focused too.
Cover Letter: I wasn't as impressed with the cover letter, but it made for a decent starting point for me. I felt like it was probably a template that was modified a tad and then sent to me. Didn't feel very personalized and some of it didn't really make sense. Like I said, a good starting point and required modification on my part.
Phone Call: I was disappointed with the phone call since a lot of the time seemed to be wasted reading from a template describing the writing philosophy and not so much talking about and modifying the product. It wasn't worth $50 and I wouldn't recommend it to anybody. Your can just as easily get the same feedback via email.
LinkedIn Profile: I would also not recommend the LinkedIn profile update. I would be embarrassed to upload what I was given and therefore I didn't even use it. And this was even after I asked for a rewrite. I wasn't happy with the product at all.
Good experience, writer was very creative! Worked on a timely basis to review my changes and concerns!
It was a disappointing waste of time to try and fix all the mistakes the resume service made with my resume. They call it collaboration but they make you do all the work. Might be helpful for entry-level workers but I found their resume version to be a tragic downgrade from the one I wrote myself.
Was really dissapointed with the service and overall experience. Would give 0 if I could.
First off the writer did not seem to know anything about creating a linkedin page.
Basically took my resume and sent it back as is. Then told me to copy and paste in my linkedin profile. I objected and stated I wanted different than my resume... the whole point of hiring their services.
I was then sent the same text with very little and subtle changes. And now no recourse as contract states only 1 change/review of original text is allowed.
Complete waste of money...
I do not recommend!
Hi Julien, we apologize for any issues that may have occurred with your documents and would like to make it right for you. Please contact our Customer Care team at support@topresume.com so we can better assist you.
So happy with my new resume! My resume writer was extremely fast and responsive to feedback.
I appreciated the information received to identify area's where I would benefit from this companies help. Unfortunately, I am unable to retain this service at this time. I look forward to purchasing this most valuable help in the very near future.
Tanner did an incredible job for me, resume looked better than i ever thought that it could. I'm entering a new field after graduate school and I am an older student, so this process made me worried a little bit. Tanner gave me a fighting chance to land a good job.
Everything was timely and exactly what I was looking for. Excellent service!
The person I worked with listened to my concerns and feedback and addressed the accordingly and quickly.
This service is timely and they are very responsive. They leveled up my resume to be more executive than even a private service did for me. The cover letter was also well done. I would definitely use them again.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Autumn, we appreciate your feedback and would be happy to speak with you further about your project and how we can better assist you. Please contact our Customer Care team at support@topresume.com so we can better assist you with your concerns. We hope to hear from you soon.