TopResume has a rating of 4.5 stars from 5,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Good platform to start on for your resume. It only needs minor changes to personal details for the final draft. They offer a different angle at how a resume can be short, sweet and attractive to Employers.
Honestly it is really difficult to portray yourself properly on a resume. I thought mine was great but I was applying for tons of jobs that I was eligible for and getting passed up!
I did the free critique and they were so spot on. It became very clear to me why I was not getting interviews.The writer was fast and did a terrific job! I am proud to send in my resume now!
So unprofessional and unreliable don't trust them and save yourself some money. They promised to send first draft in 7 days but after two weeks they did nothing and taking 3-5 days just to reply my emails.
Good communication from the company, ends up with good resume, linkedin profile and cover letter. Not great though, I felt content, wording and styling came from a boxed package, I also felt little industry contributions besides "format"
TopResume took my resume and made it professional clear and concise. They made it be a quick overview of me. Customer relations was awesome. Will definitely if I need to have it done again will use them.
When I realised I needed a good resume, I started writing one by myself. I was never satisfied, as it is quite difficult to be essential and clear writing about yourself. So I was looking for professionals to help me.
I fout TopResume ad and I decided to give them a try.
Linda was my writer. She asked me some questions and sent me a first draft on which we could work further. She was fast, precise and very kind.
The results was more than satisfying and ready to be sent out in answer to any ad, or as self-application.
I really would recommend these professionals
My writer cleaned up my government resume from 19 pages to four while maintaining the details needed for HR review. This was such a relief for me - thank you for help. Would recommend this service for others.
Intake process allowed me to consider different ways to highlight my expertise which they used to re-build my resume. The first draft didn't cut it but the final result with their forma and my edits was superb.
My experience was great, I have worked with a very professional writer who managed to get all my requests into writing. When I compare my old and my edited CV, I can feel the improvement. Totally recommended
I got my resume critique from experts in TopResume. They gave insightful instructions for my resume, telling me how to improve the layout and the content. Also, I got a free ATS review. It is really helpful.
I got a resume written three times because of ineffectiveness of their final product delivered to me. They have set of hidden guidelines to protect themselves to do re-work. At the end of the day, they claim that the writers are from your industry but NO, they are just good English writers. Every writers will have their own formats. NO/LOW QUALITY, poorly written and every stage you will realize their interest in $$$ instead of delivering you a product that can land interviews. In my package 60 days Interview guarantee was included and in last 6+ months not even a single interview call. Be aware of them and Be Careful.
Really bad first draft, typos, misspelled words, crappy formatting and no understanding of my industry or role. No opportunity for a phone consultation to set expectations or focus. It took way to long to get the first draft. After I logged my initial complaint they sent a 'form' email with mistakes in it. There response is to try and assign a different writer? Wow, talk about arrogance.
I contacted TopResume after a few months of hearing the crickets on my existing resume. Within 24 hours, I was assigned a writer who had a first draft ready for review. The visual appearance of the resume was stunning compared to my own version. It was well written and highlighted my past experience.
I only have a few issues with the final product: despite telling the author that my name was misspelled, it was never corrected (an easy fix, though). Also, after sending the resume to a former professor for a final review before posting to jobs sites, the professor didn't think that it "screamed" my new profession like it should. There was too much emphasis on my former profession.
I"ve never used a resume service before but in this tight job market, I felt I needed to get whatever edge I could, so I purchased the TopResume package that also included a LinkedIn revamp. I was pleasantly surprised by the quick work my writer, Allison, did of my resume. She was able to expound upon my contents in a deliberate and concise manner as well as offer other alternative descriptions that definitely worked better. The LinkedIn review she provided was in depth and I can't wait to rework my page using her outline. This was money well spent as far as I am concerned!
I recently had my resume rewritten by Alana from TopResume. She gave my resume a new and professional look. My resume is much better presented and straight to the point. The whole process was done is less then a week. Alana worked thoroughly and quickly to assure I have the best resume possible. I would highly recommend TopResume to anyone who needs a great resume and cover letter that sets apart from other job applicants. A+++++++
Based out of my experience I would not recommend this service. I had two writers assigned to complete the resume, out of which neither knew how to write a resume without spelling errors. Plus they only use one template for everyone which is a very old template from MS Word from some 15 years ago. All revisions made were ignored and they just do not keep document versioning from your comments to theirs. In my case, it was obvious that the writers were not acquainted with my field of work as many words and phrases used were generic and even redundant. To top on to all that the service is very slow to deliver the first draft, but afterward, they push to complete all revisions (2) within a week of first draft delivery.
Hi Wilver,
I'm very sorry to hear about your experience. We do not use one template for everyone, in fact, we don't have templates at all. A lot of times resumes turn out to look similar because both resumes are formatted and written to meet industry standards. Even though there are similarities, each customer will still get an individualized resume.
First drafts can take up to 7 days, and the revision period is also 7 days. The first draft takes some time to be delivered because that is the bulk of the resume re-write process. Revisions can be done very quickly with collaboration and feedback.
They create a person who is not me. They change my main expertise and even my years of experience. It looks they did not read properly the information I sent them.
After paying I was notified that if I want to talk to them I had to pay more. I realized this is a joke.
Please do not allow these guy to robe you.
Hi Ricardo,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.
I paid for resume services and linkedin profile that would be for an executive role. Immediately i knew something was wrong-they do automated messages, zero live customer service, and you cannot get a refund it you are unhappy. What i got back was highschool level and just awful. I tried to get it fixrd with them but they never respond. AVOID!
Their free resume critique is generated by a computer program. "Professionally written resume" is also created by a computer program. The program is trained on inserting key words and changing/re-arranging some phrases. The end result might go through a very light human editing, but in my case, the very few human edits made by a "professional writer" contained grammar and style errors. They will not refund, because all sales are final. This is how they make money.
Hi Olik,
Both our critique and writing are done by humans. There is an automated program called the ATS which we run your resume through. Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.
I had the best experience working with TopResume. I decided to have them help me with my resume, cover letter, and linkedIn page. I was a little hesitant at first, but I am so happy that I decided to give it a try. I worked with a woman named Betsey, she walked me through the entire process and made sure we had an open dialogue about my thoughts along the way. She was super patient and listed to my feedback, while also explaining why she would word or present concepts in a certain manner. I would highly recommend them, defiantly worth it.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Austin, We're very sorry to hear that you did not have a positive experience with our services. We'd like to amend this as soon as possible. If you could please send us direct message on Facebook with your full name and email address a customer support rep would be happy to help right away.