On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.4 stars from 5,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
We monitor reviews for authenticity
I ordered the premium package. First off, the work was late and there was NO communication that it would be late. I found out by logging in to check the status AFTER the due date. Then, the work arrived with grammatical and form errors that a junior high student would notice in proofreading- failure to capitalize words, etc. There were also requests for me to provide information that was readily available on my LinkedIn profile which was allegedly reviewed as part of the process. The LinkedIn profile update was basically for me to cut and paste the resume info? What? Makes NO sense. Attached to that was a cut and paste set of LinkedIn best bets- 100% of which were already in place on my profile. I messaged them and waited for a response to my request for a call to discuss my disappointment with the results- still waiting for a reply. I would not use this service again. Maybe I was assigned the wrong person as my professional writer- I won't be recommending them
I called in and ordered Top Resume's $219 package. The sales rep that took my order hung up on me as soon as the Credit card transaction went through!
Decide for yourself if that's the kind of service you want to pay for as I will never call or click on your link again!
Jeff
Shaun S and I were first in contact 02/20/2022. I had high hopes for this service as I struggle greatly with verbiage and was in desperate need for a strong resume that showcased my career thus far. Shaun sent over his first draft, and asked for further information information. I gave him all the information he needed and he sent over a second draft. I was extremely underwhelmed with this draft and even put it through a few different scanners seeing if it met the criteria for the jobs I was searching for. Shuans draft came back with LESS of a match than my own original resume! I still gave this draft a shot and sent it over to the hiring manager of a company I wanted to work for. And as you guessed, the resume didn't pass what they were looking for.
I gave this information to Shuan and asked for my resume to include the skills that I have, he told me hed get back to me with another draft.
This "revised" draft was word for word of the previous one he sent over. So what did he change you ask? He moved the education between my career section to make it appear as if he had gone through and revised it in the manner that I asked. Draft one read as follows, from top to bottom Education - Work Ex - Work Ex. Draft two read Work Ex- Education- Work Ex. That was it! That's all he did! Completely dishonest work. When you are paying shy of $200 for your resume and cover letter to be written for you, you expect that person to take on the process seriously and work with integrity. TopResume doesn't refund once the writing process has started. Needless to say, if youre looking for a quality resume and cover letter writer, look elsewhere. See attached proof
I am very happy with tre result, Matt really succeded in making the CV and linkedIn profile more simple without loosing vital information.
I had a wonderful experience with Top Resume. I would recommend.
Rachel was fantastic in completely reworking my resume, cover letter and LinkedIn profile. She was able to capture the type of talents that would be attractive to recruiters. I thought she did extraordinary work!
After many years of using the same resume format, I decided it was time for a new resume reflecting my experience, and that would work w the technology in use by HR software, etc. The writer was a pleasure to work with, very responsive and I would recommend their resume service.
Even though I was unhappy with the first writer allocated to writing my resume, the topresume team listened to my concerns and changed the writer who was exceptional and understood my requirements. Please bear in mind you have to tell them exactly what you are looking to achieve with the CV.
20 years experience in geotechnical engineering in ksa and the middle east.
Well all the job was done as scheduled, always willing to help me in all ways possible, very professional, extremely polite and the best the make me feel THE BOSS. Awesome dealing with them.
Very well written and delivered on time. Very satisfied with the result
The experience was great with the exception of the turnaround. I paid for expedited service but don't feel it was expedited. I also responded as soon as I received my first draft. However, I received an email afterwards stating that I needed to review my resume.
Thank you for the details on how to better my resume. The explanation really help me understand the core problem I have with my resume. However, there are some words that I didn't use in the resume but was mentioned either way. Which is weird and I thought the person sending the email was a robot. But nonetheless, it still help me see ways on how to improvise my resume so thank you.
Amber did great. She took all of the information in my original resume and formatted in a much better and visually pleasing manner. She did so in a very short period of time.
Daniela did a fantastic job on my file. Your company stated I would receive more activity with your resume updates and I have. In just a short period of time I have received more responses than in the months prior to the rewrite.
I'm very glad I did this.
I am very satisfied with my resume and cover letter. Alex was very helpful and did a great job
Great experience! Eric provided a professional, well written, accurate resume.
Prompt, effective, quality and much more. The questionnaire definitely helped to provide information to why I am looking to get a professional resume.
I am a believer. My professionally crafted resume landed me not one job, not two jobs, but three jobs. They are all part-time, which I wanted so I now have the flexibility and the security of diversity. I am even receiving invitations to apply for jobs at additional companies.
I am very pleased with the skill and patience of my resume artist. He provided me with tool that Top Resume promised. Thank you.
Wow! Amazed how they took all the twists and turns in my career and brought in together revealing my skills and expertise.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!