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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Guam
1 review
0 helpful votes
Follow Mark J.
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Good platform to start on for your resume. It only needs minor changes to personal details for the final draft. They offer a different angle at how a resume can be short, sweet and attractive to Employers.

Date of experience: May 16, 2017
California
1 review
1 helpful vote
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Game changer
August 27, 2016

Honestly it is really difficult to portray yourself properly on a resume. I thought mine was great but I was applying for tons of jobs that I was eligible for and getting passed up!

I did the free critique and they were so spot on. It became very clear to me why I was not getting interviews.The writer was fast and did a terrific job! I am proud to send in my resume now!

Date of experience: August 25, 2016
Australia
1 review
2 helpful votes
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So unprofessional and unreliable don't trust them and save yourself some money. They promised to send first draft in 7 days but after two weeks they did nothing and taking 3-5 days just to reply my emails.

Date of experience: December 31, 2018
Mexico
1 review
0 helpful votes
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Not bad, useful for beginners
December 13, 2019

Good communication from the company, ends up with good resume, linkedin profile and cover letter. Not great though, I felt content, wording and styling came from a boxed package, I also felt little industry contributions besides "format"

Date of experience: December 10, 2019
Texas
1 review
0 helpful votes
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Awesome Company
December 28, 2016

TopResume took my resume and made it professional clear and concise. They made it be a quick overview of me. Customer relations was awesome. Will definitely if I need to have it done again will use them.

Date of experience: December 25, 2016
Italy
1 review
2 helpful votes
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When I realised I needed a good resume, I started writing one by myself. I was never satisfied, as it is quite difficult to be essential and clear writing about yourself. So I was looking for professionals to help me.
I fout TopResume ad and I decided to give them a try.

Linda was my writer. She asked me some questions and sent me a first draft on which we could work further. She was fast, precise and very kind.
The results was more than satisfying and ready to be sent out in answer to any ad, or as self-application.
I really would recommend these professionals

Date of experience: August 23, 2017
Idaho
1 review
0 helpful votes
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Thank you
January 16, 2021

My writer cleaned up my government resume from 19 pages to four while maintaining the details needed for HR review. This was such a relief for me - thank you for help. Would recommend this service for others.

Date of experience: January 16, 2021
Germany
1 review
0 helpful votes
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Exceeded expectations
November 29, 2019

Intake process allowed me to consider different ways to highlight my expertise which they used to re-build my resume. The first draft didn't cut it but the final result with their forma and my edits was superb.

Date of experience: November 26, 2019
GB
1 review
0 helpful votes
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Great Service and Recommendation
May 11, 2021

My experience was great, I have worked with a very professional writer who managed to get all my requests into writing. When I compare my old and my edited CV, I can feel the improvement. Totally recommended

Date of experience: May 11, 2021
Washington
1 review
0 helpful votes
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Excellent critique!
October 8, 2020

I got my resume critique from experts in TopResume. They gave insightful instructions for my resume, telling me how to improve the layout and the content. Also, I got a free ATS review. It is really helpful.

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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I got a resume written three times because of ineffectiveness of their final product delivered to me. They have set of hidden guidelines to protect themselves to do re-work. At the end of the day, they claim that the writers are from your industry but NO, they are just good English writers. Every writers will have their own formats. NO/LOW QUALITY, poorly written and every stage you will realize their interest in $$$ instead of delivering you a product that can land interviews. In my package 60 days Interview guarantee was included and in last 6+ months not even a single interview call. Be aware of them and Be Careful.

Date of experience: October 30, 2019
California
1 review
5 helpful votes
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Really bad first draft, typos, misspelled words, crappy formatting and no understanding of my industry or role. No opportunity for a phone consultation to set expectations or focus. It took way to long to get the first draft. After I logged my initial complaint they sent a 'form' email with mistakes in it. There response is to try and assign a different writer? Wow, talk about arrogance.

Date of experience: March 24, 2017
Jenna M. TopResume Rep
over a year old

Hi Austin, We're very sorry to hear that you did not have a positive experience with our services. We'd like to amend this as soon as possible. If you could please send us direct message on Facebook with your full name and email address a customer support rep would be happy to help right away.

Washington
1 review
0 helpful votes
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A good experience.
November 3, 2016

I contacted TopResume after a few months of hearing the crickets on my existing resume. Within 24 hours, I was assigned a writer who had a first draft ready for review. The visual appearance of the resume was stunning compared to my own version. It was well written and highlighted my past experience.

I only have a few issues with the final product: despite telling the author that my name was misspelled, it was never corrected (an easy fix, though). Also, after sending the resume to a former professor for a final review before posting to jobs sites, the professor didn't think that it "screamed" my new profession like it should. There was too much emphasis on my former profession.

Date of experience: October 29, 2016
Georgia
1 review
0 helpful votes
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I"ve never used a resume service before but in this tight job market, I felt I needed to get whatever edge I could, so I purchased the TopResume package that also included a LinkedIn revamp. I was pleasantly surprised by the quick work my writer, Allison, did of my resume. She was able to expound upon my contents in a deliberate and concise manner as well as offer other alternative descriptions that definitely worked better. The LinkedIn review she provided was in depth and I can't wait to rework my page using her outline. This was money well spent as far as I am concerned!

Date of experience: June 29, 2016
New Jersey
1 review
0 helpful votes
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I recently had my resume rewritten by Alana from TopResume. She gave my resume a new and professional look. My resume is much better presented and straight to the point. The whole process was done is less then a week. Alana worked thoroughly and quickly to assure I have the best resume possible. I would highly recommend TopResume to anyone who needs a great resume and cover letter that sets apart from other job applicants. A+++++++

Date of experience: November 22, 2016
Florida
1 review
7 helpful votes
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Don't fall for this
December 6, 2017

Based out of my experience I would not recommend this service. I had two writers assigned to complete the resume, out of which neither knew how to write a resume without spelling errors. Plus they only use one template for everyone which is a very old template from MS Word from some 15 years ago. All revisions made were ignored and they just do not keep document versioning from your comments to theirs. In my case, it was obvious that the writers were not acquainted with my field of work as many words and phrases used were generic and even redundant. To top on to all that the service is very slow to deliver the first draft, but afterward, they push to complete all revisions (2) within a week of first draft delivery.

Date of experience: December 6, 2017
Chris W. TopResume Rep
over a year old

Hi Wilver,

I'm very sorry to hear about your experience. We do not use one template for everyone, in fact, we don't have templates at all. A lot of times resumes turn out to look similar because both resumes are formatted and written to meet industry standards. Even though there are similarities, each customer will still get an individualized resume.

First drafts can take up to 7 days, and the revision period is also 7 days. The first draft takes some time to be delivered because that is the bulk of the resume re-write process. Revisions can be done very quickly with collaboration and feedback.

Texas
1 review
3 helpful votes
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Poor job
September 14, 2018

They create a person who is not me. They change my main expertise and even my years of experience. It looks they did not read properly the information I sent them.
After paying I was notified that if I want to talk to them I had to pay more. I realized this is a joke.
Please do not allow these guy to robe you.

Date of experience: September 14, 2018
Chris W. TopResume Rep
over a year old

Hi Ricardo,

We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.

Illinois
2 reviews
5 helpful votes
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Scam
March 25, 2023

I paid for resume services and linkedin profile that would be for an executive role. Immediately i knew something was wrong-they do automated messages, zero live customer service, and you cannot get a refund it you are unhappy. What i got back was highschool level and just awful. I tried to get it fixrd with them but they never respond. AVOID!

Date of experience: February 23, 2023
California
1 review
3 helpful votes
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Scammers
October 4, 2017

Their free resume critique is generated by a computer program. "Professionally written resume" is also created by a computer program. The program is trained on inserting key words and changing/re-arranging some phrases. The end result might go through a very light human editing, but in my case, the very few human edits made by a "professional writer" contained grammar and style errors. They will not refund, because all sales are final. This is how they make money.

Date of experience: October 4, 2017
Chris W. TopResume Rep
over a year old

Hi Olik,

Both our critique and writing are done by humans. There is an automated program called the ATS which we run your resume through. Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.

New York
1 review
0 helpful votes
Follow Nicole S.
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I had the best experience working with TopResume. I decided to have them help me with my resume, cover letter, and linkedIn page. I was a little hesitant at first, but I am so happy that I decided to give it a try. I worked with a woman named Betsey, she walked me through the entire process and made sure we had an open dialogue about my thoughts along the way. She was super patient and listed to my feedback, while also explaining why she would word or present concepts in a certain manner. I would highly recommend them, defiantly worth it.

Date of experience: February 17, 2016