Trademark Engine

Trademark Engine keeps sending me emails asking me to sign the same document over and over again. They then sent me an email stating that they received my signature and to ignore all emails about signing again. And that they will send me my filing receipt for my trademark I paid for. A month goes by and I get another email from them stating I need to sign again. When I informed them again I signed and provided them with their own email words stating they received my signature, they sent me a reply to sign again. It has been 3 months since I paid and they did not send me a filing receipt with the USPTO. I have asked for a refund or I will do a bank charge back. I should have used legalzoom.

I started application for logo trade mark order *******. After filing application step by step and paying $49 and $59 fee which was disclosed suddenly i got charged gov fee $350 which was not disclosed. I contact support and after transferring me to billing department support person told me that i have subscription $199 yearly that I wave when i was going step by step trough application. I requested refund and Basically i got refund $350 and other $49 and $59 fees are not refunded because they told me that is not possible they will put my account on hold if i change my mind. Well I definitely not going to file anything with them. Be aware of this before applying for anything with this company. I want them to remove my account information. I guess i am not the only person who almost got scammed with this mandatory subscription!

I engaged Trademark Engin to assist with my trademark application, expecting professional guidance through the process. Unfortunately, their services fell short. My application was denied by the USPTO, leaving me in a difficult position. Not only did their assistance not meet expectations, but it also led to added expenses—now requiring a lawyer costing approximately $2k to address the issues. Disappointed and dissatisfied with the outcome.

On the March the 9th I placed an order for 3 services. $99,59 and $49. Through my Paypal. I immediately could not log into my account as I never received a receipt in my email for the services. I complained that day I couldn't get into the account, and they hadn't emailed me a receipt. Since it was a Saturday no was available to help me, so I decided to wait until the following Monday. The very next day on Sunday, they charged me a additional $350 through PayPal which I did not order, nor do I even know what it is for. I couldn't log into my account, so how could I even order something. They have erased the history of conversation I had with their customer service rep about my issues. I still can't log in. No emails or receipts. To make matters worse, I'm now out of $557.00 and Paypal is telling me it will take a month to investigate.

Don't trust them. They tried to hide some subscription for $200/yr on my bill, and then a day later I got charged for another fee that they didn't make clear, which was $350. This company is deceptive.

This is a total sham. I filed a copyright last February and a trademark 2 months ago and never received anything for either + they refuse to give any sort of refund.

I received absolutely NOTHING.

Horrible experience. & customer service is not helpful at all.

I've seen a lot of reviews with similar experiences. Don't waste your time & money.

Trade Mark engine is like one of the worst used car dealerships you've ever been to.
They literally will nickel and dime you to death. Just when you think you got the final price and your set I looked at my PayPal account and they charged me a second charge. Additionally of 350 bucks.
Then you gotta jump through tons of hoops, just to get any money back and you won't get it all. Steer clear of the Dog and pony show going on in Houston at trademark engine!

Upon paying $199 for the deluxe package and an additional $59 for the certified paper copy, I was satisfied with my purchases. Then about 30 minutes later, my card was charged an additional $350! Now, I am worried that my credit account is not protected, and Trademark Engine will take out more money without permission. This is a huge inconvenience! I feel highly upset that I wasted time and money in a company that I thought was legit as I reviewed the almost 5-star ratings before opening an account. One can never believe those ratings!

Sent $747.00 almost a year ago, sent in my logo and answered the required questions they said was required for the USPTO.
More than 10 months later they sent me an email asking to upload or resend the logo and answer the questions for the USPTO again, so i did it and got a response that what I had sent did not meet the "criteria" for the USPTO, only they would not tell me specifically what that criteria was or what I was doing wrong. They did follow up however, by sending an email saying that my account has been put on hold per my request.
I am giving them the opportunity now to either work with me in a professional manner or refund what I have paid.
Sounds like their may need to be a class action to actually get their attention.