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    Tradesy

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Tradesy

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Overview

Tradesy has a rating of 4.2 stars from 9,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition, and fast delivery. Tradesy ranks 1st among Used Clothing sites.

  • Service
    516
  • Value
    266
  • Shipping
    271
  • Returns
    109
  • Quality
    3603
Positive reviews (last 12 months): 100%
Positive
18
Neutral
0
Negative
0
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25,529 reviews

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Reviews (9,864)

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customer service (601) shopping experience (115) return policy (93) site credit (58) bank account (37) delivery time (37) mint condition (31)
Thumbnail of user soto876298209
Armenia
4 reviews
2 helpful votes
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May 2nd, 2024

This was my first time using Tradesy's services and Ican say that they exceeded my expectations. Buying and selling clothes has become more convenient thanks to this platform. Not only did I find quality items at affordable prices here, but I also received excellent service. The site is easy to use, the buying and selling process is smooth, and he support team is always ready to help with any questions.

Service
Value
Shipping
Returns
Quality

Date of experience: May 1, 2024

Thumbnail of user thiernosowthiel9
California
1 review
1 helpful vote
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April 26th, 2024

The skirt I bought matches its description perfectly. Although it was difficult to gauge the fabric content from the pictures, it's thinner than I anticipated, which actually works out better for me. Tradesy provided excellent communication throughout the entire process. Thanks!

Date of experience: April 24, 2024

Thumbnail of user danteastudilloleupr
RU
3 reviews
1 helpful vote
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March 22nd, 2024

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Date of experience: March 20, 2024

Thumbnail of user priyanshuthakur954878
Massachusetts
1 review
0 helpful votes
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April 23rd, 2024

I'm thrilled with the skirt I bought—it matches the description perfectly. Although the fabric was a bit tricky to gauge from the photos and it's thinner than anticipated, it turns out to be a positive surprise. The communication via Tradesy throughout the entire process was excellent.

Date of experience: April 22, 2024

Thumbnail of user cathykoss8
RU
10 reviews
4 helpful votes
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March 9th, 2024

It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.

Date of experience: March 8, 2024

Thumbnail of user jaysxfjcoalzcuchfahvxwpdc7
Viet Nam
2 reviews
0 helpful votes
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April 3rd, 2024

I absolutely adore this skirt! The adjustable waistbelt is a genius feature, ensuring a flawless fit every time. The high slit adds a touch of sophistication without being overly revealing. Crafted from high-quality material, it feels luxurious and drapes beautifully. It's become a staple in my wardrobe, and I highly recommend it to anyone looking for a chic and versatile piece.

Products used:
SILK MID-LENGTH DRESS

Service
Value
Shipping
Returns
Quality

Date of experience: April 2, 2024

Thumbnail of user tylanparrottemcch
Armenia
1 review
0 helpful votes
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April 11th, 2024

With great gratitude and appreciation for the professionalism and individual approach to clients. You can always count on a stylistically precise look and sincere attention to detail. The application is accepted, processed and sent in a very technical manner.

Date of experience: April 10, 2024

Thumbnail of user nankeherringceeg
RU
10 reviews
2 helpful votes
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March 15th, 2024

The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy

Date of experience: March 14, 2024

Thumbnail of user kmoriesaywonxzif
Armenia
7 reviews
1 helpful vote
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April 11th, 2024

Thanks a lot! I received the parcel today! How beautifully everything is packaged, with love for people, the things are excellent, stylish and beautifully sewn! I bought my first sundress on vacation in Kislovodsk in a company store and became interested

Date of experience: April 10, 2024

Thumbnail of user gabrielab132
Minnesota
1 review
0 helpful votes
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June 25th, 2023

Beware! I purchased a pair of Oran sandals Vestiaire claims are authentic when I know they are not. They not only send me fake sandals, they would refuse to give me a refund. I used to buy items form Tradesy before and was always happy. Terrible customer service!

Service
Value
Shipping
Returns
Quality

Date of experience: June 25, 2023

Thumbnail of user popaphamoltl
Armenia
1 review
0 helpful votes
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April 13th, 2024

I ordered clothes from this brand twice (suit, trousers, shirt) everything fit perfectly, the fabric is natural, all the seams are even, delivery is fast

Date of experience: April 11, 2024

Thumbnail of user elishakowalfkrph
Armenia
1 review
0 helpful votes
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April 13th, 2024

Thanks a lot! I received the parcel today! How beautifully everything is packaged, with love for people, the things are excellent, stylish and beautifully sewn!

Date of experience: April 11, 2024

Thumbnail of user martinq9
Hawaii
1 review
0 helpful votes
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April 30th, 2019

The site has a tremendous amount of items, but despite your filter settings, some items that do NOT fit the description get through. Also, you cannot filter by gender. Be that as it may, there is no shortage of bags to look at. The prices range wildly, but so do the conditions of the bags. Buyer beware, though, my Seller used very "cleaned up" pictures, and a description that made the item seem better than it was in reality. Thankfully, Tradesy has an easy return system. I am a person of integrity, but not all Buyers are like that, so I can totally see this system of return being used, and hurting a Seller, though; just thought I should mention that.

Date of experience: April 30, 2019

Thumbnail of user lisah1271
Florida
2 reviews
8 helpful votes
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May 6th, 2020

I purchased a $720 item from Chic Finds and they cancelled the order, raised the price by $100 and refused to honor original featured price. Tradesy let them get away with "correcting their listing" and has done nothing - including dropping the vendor - despite many emails requesting that they do so.

Date of experience: May 6, 2020

Thumbnail of user letitiakeebler20
Armenia
4 reviews
0 helpful votes
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April 16th, 2024

I express my deep gratitude to the store. Everything is prompt and punctual! Excellent prices. Good assortment. It's a pleasure to work with you. Prosperity and all the best!

Date of experience: April 15, 2024

Thumbnail of user mayram75
California
1 review
0 helpful votes
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October 5th, 2021

They had a wide selection of this purse. I went with the more expensive purchase because it said there were no signs of wear. The clasp had damage, the inside is a little dirty and has an order like from smoke. Also, the leather tassel has what looks like water damage. I'm keeping the bag but wish I would have gotten what I paid for.

Date of experience: September 3, 2021

Thumbnail of user devo6
dev o. – Tradesy Rep

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry the item you ordered had more wear than was listed! We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

In the future, If you require any assistance with requesting a return please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We are so sorry you had this experience if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Thumbnail of user sarahh1503
Michigan
1 review
0 helpful votes
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July 17th, 2021
Verified purchase

Great experience! The purse was just as described, like new, no signs of wear at all. It came with everything in the pictures and as listed. Plus shipped so fast! I'd definitely order from Tradesy again!

Date of experience: July 17, 2021

Thumbnail of user krism58
Georgia
5 reviews
9 helpful votes
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May 12th, 2017

This is the only consignment-type site with a killer platform. It is so simple to navigate and apply lots of filters. I always end up with something beautiful that was honestly and well presented with pictures, details. The Sellers are nice and they answer your questions (from their Closets) readily. There is a flexible, congenial, fun community feeling. The clothes are first rate. You can get couture for pennies on the dollar. Free People tunics for $30 - $70. Almost any price range. Incredible selection. Seamless ordering process, a few clicks is all it takes. I am hooked for life! You have to try Tradesy.com!

Date of experience: May 11, 2017

Thumbnail of user elizabetht161
California
1 review
0 helpful votes
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May 22nd, 2018

My experience was amazing... product delivers same day and recover in 2 days. Purchase was as described. Price reasonable... could not ask for more... Tradesy you nailed it 100% satisfied I just done understand negative reviews

Date of experience: May 22, 2018

Thumbnail of user madelynw32
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Amazing experience and quick shipping! I was pleasantly surprised to find a discontinued pair of shoes like this in good condition available. The purchasing process was easy so im sure ill be using tradesy again.

Date of experience: August 4, 2022

Thumbnail of user normao58
Texas
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

Great experience with seller. Received my product in exact condition as stated. Looks great. Packaging was very secure and the best I've seen! Even received a handwritten Thank You! I definitely liked that extra touch.

Date of experience: November 20, 2021

Thumbnail of user gwengweng
Florida
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Seller shipped item quickly. Item was exactly as described and carefully packaged. Thankful for the code that Tradesy offered to get a good deal. I would definitely buy from Coco-Luxury again. Highly recommend seller.

Date of experience: March 21, 2022

Thumbnail of user victoriar653
Washington
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

Quick, easy, arrived as expected. Looks great! Appreciated that delivery person required signature because I don't recall asking for it and I was worried the package might arrive and get stolen off my porch

Date of experience: September 20, 2022

Thumbnail of user bethj18
Washington
1 review
5 helpful votes
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October 22nd, 2016

Two of my transactions were great, but...

One item was listed as "new with tags," but there is a large hole in a sleeve. I didn't notice it until I put it on after the four-day return period. The seller does not know how to issue me a refund. Tradesy says I missed the window to return the item.

Another item is lost in the mail.

I'm out almost $70. If I could afford to lose that money, I would be buying NEW clothes.

You receive more consumer protection through eBay. I'll never buy anything from Tradesy again.

Date of experience: October 22, 2016

Thumbnail of user jessicac1902
Florida
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

The bag outside is in fair condition. However, inside was full of some kind of mess like sawdust. It took a while to clean it out and even now it still is shedding this dusty film. I won't purchase again.

Date of experience: February 8, 2022

Thumbnail of user devo6
dev o. – Tradesy Rep

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

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From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.

Company Representative

Thumbnail of user devo6
dev o.
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4.2
9,864 reviews
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