UrbanOG

I ordered two pairs of boots for my birthday and got an email saying that they would be delivered in 10 business days. I was so excited because it would make it by my birthday! 4 days later, UPS sent me an email and said they and were beginning the process of being shipped. A few days later, I got an email from UrbanOG, who said that they wouldn't be able to ship one pair of my boots because it was the last pair in stock. They said they would send it as soon as possible, but they offered a refund or an exchange in case I didn't want to wait. Then another few days later, they emailed me and said my money had been refunded and that they would not be sending the boots after all. I was annoyed, but I thought, hey my other boots get here in 2 days! No. They sent me an email the day I was supposed to get my boots and said they just shipped it that day, so I would be getting them next week, AFTER my birthday had passed. HORRIBLE SERVICE! Only gave 2 stars because things on the site are cute and inexpensive.

I ordered some heels for my birthday. I love them they fit perfect. They are gorgeous. Order number UOG******* this is my second time ordering from Urban OG. I highly recommend ordering from here.

DO NOT ORDER FROM THIS COMPANY. I have order from here and recently got scammed! THIS IS A HORRIBLE COMPANY AND SHOULD NOT BE IN BUSINESS. Save yourself the money from these cheap products and horrible customer service. They do even deserve a single star!

I have NEVER written a review before for any site/store/etc. So this is huge!

FIRST, the website was easy to navigate, no confusion what so ever, and the check out process was phenomenal. I was so excited to have free shipping and I also hunted around the web for a coupon, and got 15% off.

SECONDLY, I received an email with my tracking number and order info at 10:33 PM on 10/23. I would like to remind you, I placed my order at 12 PM or so that SAME afternoon. The email will ask you to allow them 24/48 for the tracking number to be active via UPS. Now it is Friday 10/24 at 12:50 PM as I am writing this, and my package was delivered to my house at 11:30 AM today. Granted, I live in Las Vegas, so the travel time from California to here is quick, and had I lived on the East Coast, it could have taken 5-7 days, but pay attention to the placement of the shipment and the completion time of my order. I can not be more excited.

THIRD and lastly, I have yet to see the clothes and try on the sizes. This is always something I worry about while purchasing online. The sizing on the website is not completely clear and of course different clothing items have different sizes and not ones that I'm used to. So I am going to give them the benefit of the doubt and assume that my clothing items will fit true to size, and perfectly, when I try them on tonight!

Hope this helps someone else in making their decision to buy from this company.

Order # UOG*******
Always great items and fast shipping! I order from them every week. I get up every morning early to catch the "Deals of the Day". They always have great deals.

Now I know many people have had problems with this company and I am luck to have not been one of them. I order two pairs of shoes. I got my confirmation number on the website and a confirmation to my email less than 5 minutes later. I noticed people said that they had a problem with contacting the company via phone. I called the company twice and the service was very good. Both women were pleasant to talk to and helpful and I wasn't on hold for anymore than maybe 5 minutes (probably less). Both times I called I asked for the delivery date for my shoes (because it did not show on the website) and they gave me the same date both times. However, the shoes came 2 DAYS before they were suppose to. I waited (not including the weekend as I ordered on Friday) only 3 DAYS for my package to arrive. The only downside was one of the shoes they had given me seemed to have been tried on and then returned. You can only tell because the bottom of the shoe had very little scuff marks on the bottom. I looked for flaws in the shoes (because another customer had the used shoes problem) but it was so small I actually could have overlooked it if I hadn't of looked hard. Overall, UrbanOg is definitely on my list for online sites for good quality shoes and manageable prices. The only downside was the fact that the shoes I had might have been worn already.

Great clothing great quality very very good and sexy clothing, plus size clothing are true to size. Always have discount and sales I just loved shopping at Urbanog.(UOG*******)

After a purchase I made, this website stole my credit card card information to make a $700 purchase. I had to immediately close that credit card account, and I had to get another card. BE AWARE!

UOG*******

This site is my go-to for trendy shoes that simply cannot be found anywhere else. Amazing quality and reliable shipping, never had any issues.

Spend $$. To send items back. It was return to me I used ******* Dupont ave. Chino CA very disappointed

I ordered 2 pairs of shoes, and they came in perfect condition, timely, and at a great price! Highly recommend.

My experience was excellent shipping was fast and shoes are good quality. ******* I would refer anyone to order from Urbanog.

Outstanding prices. Great discounts and quality products. I've been ordering from this company about three years now and I'm always satisfied

I love Urbanog! It's my go to site when I need some really cute shoes at a fair price. I've been really impressed with the shipping time as well.

I love my shoes I would shop there again for everything that's going to be my main store you can find all size will tell everybody about it

Great styles for affordable prices. I've this is literally my third order this month. You will not be disappointed

My favorite place for shoes shopping! Shipping was fast, shoes are as shown in the site, and very comfortable.

My Oder UOG******* lace booties were a hit! I received lots of compliments and they were comfy just as all of the shoes I purchase from that site
Ps I love the fast shipping

Affordable, great selections and fast shipping. The best and my fav go to site for all things shoes!

This was the first time I brought from this site and I'm glad I did they had my size in all 3 sneakers I purchased and shipped out fast I'm overly happy order # *******

Love the sales and selection, never had an issue. Ordered from them many times over the last 5 years! Order# UOG*******

I love shopping on Urbanog.com. Shoes are amazing and very stylish. Been shopping with them for years.

Order No: UOG*******

My order UOG******* was on time and accurate. The boots are awesome i got so many compliments on them.