website thubmnail of Vat19

Vat19

How would you rate Vat19?
grey star
grey star
grey star
grey star
grey star
New Hampshire
1 review
0 helpful votes
Follow kelly R.
Unfollow kelly R.
Send Message
Share Review
Report Review

$99 mystery box
December 9, 2023

I always get my kids the $99 mystery box at Christmas and break up the items ahead of time to wrap separately. This is my 4th year. This year was very disappointing. Far less in the box than past years. Stuff was not that original or special. Mostly junk. Not with a hundred dollars. I'm very disappointed.

Date of experience: December 9, 2023
Jamie S. Vat19 Rep
over a year old

Dear Kelly,

We are very sorry that you were disappointed with your Ultra Mega Mystery Box. We work very hard to curate these boxes and always ensure that the retail value is higher than what you pay. According to your order history, we were unable to locate any communication with you regarding this issue. We will certainly have our customer service team reach out to you directly to see if we can be of assistance and provide a reasonable solution for this. We truly value your business and want to make sure that all of our customers enjoy their purchases. Please be on the lookout for an email from one of our team members.

Illinois
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Send Message
Share Review
Report Review

Awesome tour!
July 9, 2021

We traveled to St Louis just for the VAT19 tour because my daughter is a HUGE fan. The tour exceeded our expectations! Our tour guide was wonderful and did a great job showing us around. We got to meet many of the cast members and get autographs. Everyone was very friendly and great with kids. My daughter is already asking when we can go again! I wish we could have met Jamie but he was out filming when our tour ended and we started looking for him. Hopefully next time!

Date of experience: July 9, 2021
Latvia
1 review
1 helpful vote
Follow K k.
Unfollow K k.
Send Message
Share Review
Report Review

Spammers
June 20, 2021

I've ordered something once from this site 9 years ago. Never did any business with them again, I do not even have an account on this site. Now, after 9 years they suddenly start spamming me with their newsletter. Wow.

Date of experience: June 20, 2021
Jamie S. Vat19 Rep
over a year old

I’m very sorry! This must have been a technical mistake.

Texas
1 review
0 helpful votes
Follow Jonathon v.
Unfollow Jonathon v.
Send Message
Share Review
Report Review

Amazing site
July 29, 2022

They have great gag gifts, a huge selection of odd, large, and amazing gummies, and have free shipping on top of that. My only complaint is the time it takes for shipping however that doesn't stop me from ordering

Date of experience: July 28, 2022
Jamie S. Vat19 Rep
over a year old

Thank you so much for taking the time to leave a review!

Ohio
1 review
1 helpful vote
Follow Nathan M.
Unfollow Nathan M.
Send Message
Share Review
Report Review

A Great Tour!
August 1, 2021

We've been fans of Vat19 for a while. We took a tour this week, and it was fabulous! We were also able to shop in the Vat19 warehouse, which was an experience all in itself. We love everything we got. And, our tour guide Abby rocked!

Date of experience: August 1, 2021
Ohio
1 review
3 helpful votes
Follow Lorenzo P.
Unfollow Lorenzo P.
Send Message
Share Review
Report Review

This is coming from a 10 yr old in the US but it's still a legit review. I love this site. My mom has bought me their Snactiv, which is mini chopsticks for your fingers. I love these. They fit perfectly and I love them. My dad bought a mystery box from there, And so many other things. Shipping isn't exactly fast. (This is based off of the snactiv. Took 4 business days to arrive when it says 4/5 but hey I'm not complaining. Overall, With my experience with Amazon and eBay This is also a great site. If you are still reading this then check Vat19 out! Bye!

Date of experience: July 15, 2022
Washington
1 review
1 helpful vote
Follow kids b.
Unfollow kids b.
Send Message
Share Review
Report Review

Takes a while
July 9, 2022

I didnt pay for any express shipping or whatever but i got my package in 10 days. It said that it would arrive in 4-6 days they were lying. Thier new slogan should be "vat19 where you get good products but bad shipping"

Date of experience: July 8, 2022
Jamie S. Vat19 Rep
over a year old

Hello! Thank you for leaving a review!

First, I'm glad to hear that you enjoyed your whipped slime -- it's a great product.

Second, I apologize that your order arrived later than promised. Our "free shipping" option has an estimated arrival of 4-6 business days. While most of our packages (over 95%) arrive within this timeframe (many even sooner because our warehouse is located in the middle of the country), it appears that yours was one of the unlucky few that didn't. I hope that you give us another chance in the future.

All the best,
Jamie Salvatori
Owner, Vat19.com

Missouri
1 review
1 helpful vote
Follow Lisa O.
Unfollow Lisa O.
Send Message
Share Review
Report Review

Vat19 tour
July 9, 2021

My children and I had a fabulous time at the Vat19 tour! The moment we entered we were greated with a friendly smile! The staff took time out of thier day to meet and take pictures with each individual family in the tour and to sign autographs. This was so exciting for my kids. Equally as exciting to them was getting to shop in the warehouse of course! From start to finish we had an amazing time! Thank you to all of the crew at Vat19 for a great time!

Date of experience: July 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Segen V.
Unfollow Segen V.
Send Message
Share Review
Report Review

I ordered a become a Laird or lady gift box for my teacher, 2 vat19 pens, and Melba's birthday cake soda. I have to say, the soda is sooo good! But very sugary and sweet. I got free shipping and expected it to come by New Year, but it arrived by the end of the week I ordered it! All and all, great site, would buy from them again!

Date of experience: December 31, 2022
Jamie S. Vat19 Rep
over a year old

Thank you so much for the kind review and for your business!

Missouri
1 review
0 helpful votes
Follow Audree C.
Unfollow Audree C.
Send Message
Share Review
Report Review

Great Tour!
July 16, 2021

I loved the tour of their office, filming set, and warehouse! Jamie personally led us and introduced us to many members of their crew. Everyone was so nice and even gave us their autographs. All the kids in our group loved it!

Date of experience: July 16, 2021

Overview

Vat19 has a rating of 3 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Vat19 ranks 78th among Gifts sites.

service
9
value
11
shipping
12
returns
5
quality
11