I read mostly positive reviews ov vat19 but I was still a little concerned when I saw a few negative ones. I decided to take the jump and placed my order because they had what I was looking for (donkey kong edition jenga) and they had one of the better prices for it. I ordered it on a Friday and received the package on Tuesday. I was highly impressed to see how quickly I got my order and that It was packaged well and in perfect condition. I feel more confident ordering from them again.
Love the products as much as I love the videos.My items arrived on time and I enjoyed every thing I bought i just made a purchase yesterday. Absolutely amazing, you guys have the only commercials I would sit up and watch for hours.
They have good videos and they always have good items to buy like for example I bought a llama hat which soon I will get i like llamas so that is the reason I got it.
We have been getting fun food and novelty items for years from Vat19! We even had the pleasure of visiting the factory in St. Louis. Always a great experience.
Customer service reached out in response to my issue. I will update my review once product is received
I am very pleased. I thought they would make me use PayPal, but no. The quality of the website could have been better, but I still loved it. (Love their videos too)
I bought a 5 pound gummy bear cola flavored on March 1st it is now March 11th I haven't gotten my package yet and I'm kinda upset it shouldn't of taken this long plz let me know why it's taking so long
I've ordered something once from this site 9 years ago. Never did any business with them again, I do not even have an account on this site. Now, after 9 years they suddenly start spamming me with their newsletter. Wow.
I’m very sorry! This must have been a technical mistake.
A $64 order for models was charged an insane $26 in duties. $26 US money. We paid the super fast shipping and was at no point were we warned of criminal duty charges. These guys are a scam. Avoid them!
I ordered stuff off Vat19 I paid for express shipping it should have been here in 2 or 3 business days but it didn't and I checked my phone this morning it's says it STILL in
Saint Louis, Missouri Post Office [very disappointed]
Hi Isabella,
Thank you for reaching out. I know it can be confusing and frustrating when you check a tracking number and it doesn't look as though the package has moved! Tracking information only updates when a package arrives at a location where it is scanned, but in between those events, the package is still in transit. It does look as though the information has updated. I see that you ordered June 1st, and the package has been handed off from DHL to the USPS and is out for delivery today. If there is any trouble with the delivery or if we can be of more assistance, please contact us, we are always happy to help. We want you to be completely satisfied with your items and with our service, and we truly appreciate your business.
Tracey LaRiccia
Vat 19 Customer Service Manager
Overview
Vat19 has a rating of 3 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Vat19 ranks 78th among Gifts sites.
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- Saint Louis, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you found Vat19 and have also been able to visit us. Thank you for being a repeat customer!