Vestiaire Collective Americas Inc.

So far, my shopping experience has been very good. The delivery times are a bit long, but it's understandable since the items come from another country or continent. A very good app for buying clothes.

Vestiaire Collective is the BEST! Imagine a treasure chest full of u expected fashion surprises that you cannot source anywhere else. And their customer service is so helpful and very responsive. I had an issue with an item and the team jumped right in with a solution.

My issue was immediately resolved. I believe the seller may have been out of the country and missed the window to ship the product. I was given a full refund in 1 business day.

This was my first sale and on any new platform you always wonder what the next steps are. The instructions were very clear how to send my item to New York for authentication and then they shipped it off to the buyer. It was a seamless transaction.

I am the seller. Im always impress with Vestiaire process from start to finish. There are many sites out there one can use to sell. However, Vestiaire is by far the BEST in my opinion whether you're the seller or buyer!

I feel pricing to be fair. I have sold items quickly. It's a pain when someone makes offer n I accept n they ghost the sale. Should have to pay within shorter time frame. 24-48 hours too slow. I was. Tradesy girl for years. I love Vestiaire to sell n made purchases I love

Needed shipping label. Very easy n quick online chat n got what I needed.

Vestiaire Collectives is the best! I discovered it a month ago and am absolutely obsessed! I bought my first Manolo Blahnik's my first Christian Louboutin's! I never knew what it was to have luxury brand shoes. I thought shoes are shoes! What a rude awakening! I just never know better until now. I love that I get to buy them in great condition some new at great prices from some fabulous sellers! The process is seamless and customer service is amazing! This is a five stars experience across the board!

Excellent customer service and support. Quick clear responses. Regular communication and resolution!

I am very pleased with my experiences shopping on Vestiaire Collective. Each purchase is exactly as described but even better. I have found this to be so much more affordable to purchase pre-owned luxurious quality items. I wish I started shopping on Vestiaire sooner is my only regret. Highly recommend!

I ordered another pair of shoes from a different seller that did not ship in the alotted timeframe. I received a refund as promised from Vestiaire.

Make sure you check the address. My items were delivered to the wrong address. I have my system for you with the same address when I purchase something they had one number wrong. I had to go up and down My street to find my purchase thank you so much. Everything was correct.

Provide a downloadable authentication certificate with the recipient of every purchase of the purchase is a named designer. The extra fees customers are charged for trust etc. should at the very least include a certificate.

I cancelled and ordered post an issue report and within minutes I actually changed my mind. Unfortunately Vestiaire Collective was not able to undo this change (even though it was within minutes) and now I have to wait for the seller to receive it back and repurchase. The process should be to allow the seller to guide your team who may not be experts in vintage watches on how to test finicky vintage watch brands such as omega, Rolex etc. Knowing how to test old dials should be mandatory or there should be a team that understands how to use them and test properly as it can be a bad reflection on the seller and that is usually not the case at all, it’s understanding how to test and use vintage and antique watch brands and dials

I always am able to find great deals. If someone decides to cancel on me, they hop to it and they offer me like a voucher to go with my next order so it gives me incentive to come back and not be disappointed. I found some great fines and I can't wait to actually List my own and sell my own things.

My voucher wasn’t working and they were able to help me

I love selling with Vestiare Collective, because not only do they have the most reasonable seller fees that I've seen, but the process of selling your items, getting it authenticated and receiving your payment is quick and easy.

Bought from the seller, had it authenticated. Got shipping notification from the seller to them and them to me. Had an approval process where I could reject the sale based on their findings and it was a great experience. When you're so concerned with being scammed this is definitely the peace of mind I needed.

This is my 3rd purchase at Vestiaire. I will not shop pre owned any place else. You are guaranteed what you purchase and they delivered! If you want authentic at an affordable price you came to the right place!

Awesome site with great variety of high quality products! I will highly recommend this site to everyone I know because this site is really great and there's none other like this one. Hopefully this site will continue to surprise me with the new fines on a daily basis as I'm looking forward to continue shopping on it every single day.

Awesome experience!
Everything went great smoothly with this transaction. I was so pleased that the item looked exactly the way they did appear to be online. Thank you so much I will be making a purchase again.

Camilla Chateau is great to work with
So far I am satisfied
My only remark is that we should give more details when describing all my Hermes for sale on your website. I also didn't understand why I received a message every time look at one of my handbags.

This shopping platform is excellent for luxury goods! I have been very impressed with their integrity for sellers/buyers and scrutiny of goods being sold.

Immediate response and resolution.

I originally bought the same bag from Rebag but it was not in as good of shape as the one I ended up really wanting. When I went to Rebag to ask about a possible exchange before the bag was even shipped they told me they couldn't do that so I had to cancel the order and wait for a refund to my affirm account. I wanted the bag as soon as possible and I found it on Vestiaire Collective and was able to use Klarna instead of affirm. This helped quite a bit and the shipping only took about a week and a half. The bag was in fantastic shape when I got it and the only imperfection, which was shown in the listing, easily wiped off with my finger. So now it's perfect and I'm glad I was able to use Vestiaire Collective!

Amazing. So Helpful always. I felt very content with the service. The app is great. I like how we can message majority of people selling the items to ask questions. I've purchased so many things and am so happy with them.

Very quick , responsive , and helpful. I had to get fully refunded once and I felt very content with the service and refund.

While I was excited to find this site...I was some what skeptical. I made my purchase and Could Not be HAPPIER! My purse appears Brand New/Great condition...Beautiful bag and I believe that is was sent to me overnight as it arrived Super Fast! Wonderful experience all around!

There are a lot of secondhand consignment stores online, but Vestiaire has quickly become my favorite. The site is aesthetically pleasing and very user-friendly, tons of designer items all reasonably priced, sellers are very responsive, and I love that I can make offers on the items I like. Made my first purchase last week and it went without a hitch! Will definitely be purchasing again in the very near future.

I ordered an item and it was not as described. I contacted the company and they worked with me to get a return and a full refund. They are very expedient.

Product was not as advertised and your company immediately got on it and I return the item with a full refund. Very fast and efficient

I bought an item from Vestiare Collective and buy regularly before. It's been awhile but I truly enjoy how fast I receive my items! Huge THANK YOU to Vestiare Collective for making shopping FUN! I hope to shop again regularly very soon!