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    Vestiaire Collective Americas Inc.

Vestiaire Collective Americas Inc.

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Overview

Vestiaire Collective Americas Inc. has a rating of 3.3 stars from 1,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective Americas Inc. most frequently mention great experience, timely manner, and luxury items. Vestiaire Collective Americas Inc. ranks 3rd among Used Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 71.2%
Positive
289
Neutral
6
Negative
111
View ratings trends
667
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How would you rate Vestiaire Collective Americas Inc.?
Top Positive Review

“Thanks to Vestiaire I was able to dress in aspirational...”

pedro B.
1/2/25

Thanks to Vestiaire I was able to dress in aspirational brands that were out of my financial capacity or willingness to pay such amounts. It also allowed me to efficiently shop online multiple brands and various styles of clothing. A huge fan of Vestiaire!

Date of experience: 12/23/24
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Top Critical Review

“Despite buying the product at the asking price, it...”

Sean B.
12/31/24

Despite buying the product at the asking price, it took over 1 week to ship. I contacted the seller several times with no response. By the time it was shipped, it was found to be containing mold, so the bag was NOT as advertised.

Date of experience: 12/21/24
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Reviews (1,754)

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Reviews that mention popular keywords

quality control (89) customer service (445) customer support (36) credit card (37) authentication process (37)
Thumbnail of user evas232
Nebraska
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

This Hermes foulard is absolutely stunning Thank you!

Date of experience: April 22, 2021

Thumbnail of user rachelr482
Florida
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Everything went well with this purchase and it was received in a timely manner. Thank you!

Date of experience: April 23, 2021

Thumbnail of user joannr130
Minnesota
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Just as pictured packaged very well received in a timely manner and I love it

Date of experience: April 23, 2021

Thumbnail of user kimberlyl846
Missouri
3 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

I'm happy with my purchase... delivery was sufficient time wise.

Date of experience: April 23, 2021

Thumbnail of user nicoler891
Colorado
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Fast shipping, item exactly as expected, and beautiful!

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Hi Nicole, we're pleased to hear that your order was shipped and delivered fast. We hope to see you again very soon and wish you a great day! The Vestiaire Collective team

Thumbnail of user essencem5
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

VC communication is constant, clear and fast. Customer knows what's going on every step of the way

Date of experience: April 23, 2021

Thumbnail of user loriec22
Maine
5 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

Wonderful value and service for the raincoat purchased.

Date of experience: April 23, 2021

Thumbnail of user robertom199
Colorado
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Great product and very fast shipping. Highly recommend it.

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Hi dear Roberto, thanks a lot for sharing your experience with us! We are glad you like your purchase and see you really soon! The Vestiaire Collective team

Thumbnail of user chinchenl
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Bought for my wife fast shipping even with all the re-routing

Date of experience: April 23, 2021

Thumbnail of user anthonyf692
Canada
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

First class experience. Thanks great company to deal with

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Anthony, thank you so much for your feedback and kind words! We hope to see you really soon and wish you a great day,
The Vestiaire Collective team

Thumbnail of user jamesh3709
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Great to work with and smooth purchase, I am happy

Date of experience: April 23, 2021

Thumbnail of user dawnw524
Canada
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Very good, item came fast and was as described. I will order again.

Date of experience: September 17, 2021

Thumbnail of user spencerc94
Canada
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Nice selections but sometimes a problem with sizes.

Date of experience: September 17, 2021

Thumbnail of user karinas100
Aruba
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Got paid quickly! Reasonable commission from the company

Date of experience: September 17, 2021

Thumbnail of user yuliyav6
Florida
2 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

I have received my package. Fast shipping and Smooth transaction. Thank you

Date of experience: April 23, 2021

Thumbnail of user sharif47
Florida
2 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

Positive Experience! Fast and Professional. Very Pleased. :)

Service
Value
Shipping
Quality

Date of experience: April 23, 2021

Thumbnail of user dorothyd496
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I'm pleased with my purchased. The item described
Is what exactly I received. Happy!

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Dorothy, thanks a lot for taking the time to leave a review! We are glad to hear that you are pleased with your purchase and hope to see you again soon! The Vestiaire Collective team

Thumbnail of user monicad257
Canada
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Product arrived in good condition, just as described and shipping always fast

Date of experience: April 26, 2021

Thumbnail of user ashleyw645
California
2 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

The item was exactly as described and shipped perfectly.

Date of experience: April 23, 2021

Thumbnail of user joliek7
California
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I've never owned a pair of shoes that cost me $1193! So i will cherish them

Date of experience: April 23, 2021

Thumbnail of user joshuar486
Michigan
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Amazing got it them well thank you for the great experience

Date of experience: April 23, 2021

Thumbnail of user irenek188
California
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Thank you very much. It is fast delivery and all what I sow on the picture.

Date of experience: May 9, 2022

Thumbnail of user cristinap159
Florida
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Arrived on time and in very good condition! Thank you!

Date of experience: April 25, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Cristina, we're pleased to hear that your order was as expected. See you very soon, the Vestiaire Collective team

Thumbnail of user jasonb1755
North Dakota
1 review
1 helpful vote
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April 23rd, 2021
Verified purchase

Great experience, product was as described and in perfect condition.

Date of experience: April 22, 2021

Thumbnail of user euryk
Rhode Island
1 review
1 helpful vote
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April 23rd, 2021
Verified purchase

Item exactly as expected. No problems with delivery. All smooth sailing.

Date of experience: April 22, 2021

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Customer C.
Typically responds within 2 days

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