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Vestiaire Collective Americas Inc. has a rating of 3.3 stars from 1,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective Americas Inc. most frequently mention great experience, timely manner, and luxury items. Vestiaire Collective Americas Inc. ranks 3rd among Used Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Thanks to Vestiaire I was able to dress in aspirational brands that were out of my financial capacity or willingness to pay such amounts. It also allowed me to efficiently shop online multiple brands and various styles of clothing. A huge fan of Vestiaire!
Despite buying the product at the asking price, it took over 1 week to ship. I contacted the seller several times with no response. By the time it was shipped, it was found to be containing mold, so the bag was NOT as advertised.
Received as described, beautiful product, was glad to have found the item and at a fair price.
Date of experience: October 3, 2021
Everything went smooth and great! Love both my items ive bought from the app
Date of experience: April 24, 2021
Package arrived in a timely manner as described. Super happy with purchase
Date of experience: April 23, 2021
Smooth transaction. Just what I wanted. Thanks so much!
Date of experience: April 23, 2021
Great experience! Perfect product! As described! Fast shipment
Date of experience: April 23, 2021
Items just as described, great communication with updates, fast shipping!
Date of experience: December 23, 2021
All my experiences have been great. No complaints I love this app
Date of experience: December 24, 2021
Reliable, always help with questions Great experience
Date of experience: December 23, 2021
Very nice and quick delivery. I will definitely order again.
Date of experience: April 27, 2021
Love this site! I have purchased several luxury products in great condition! Totally satisfied!
Date of experience: March 29, 2022
Fast payment processing and I love how they support vendors/members like me.
Date of experience: September 17, 2021
Very good experience no problems will order again real soon
Date of experience: September 18, 2021
Hi
There is no support email from your company very touch to work
Date of experience: April 26, 2021
Hi Harichand, you can contact us through the chat in the App in Me > Help. If your request has not been already handled by our team, please let us know your item or order number so we can check on the status of this issue & do our best to resolve it. The Vestiaire Collective team
Great service, keeping me informed throughout the process.
Date of experience: April 25, 2021
So far I never had a bad experience. Always got exactly what was described
Date of experience: December 24, 2021
Good prices and customer service communication! Will recommend it to my friends!
Date of experience: June 16, 2022
This is my first purchase. Looking, forward to a great time.
Date of experience: August 29, 2022
Careful packaging and quick shipping. I love my new earrings.
Date of experience: April 26, 2021
Hi dear Winnie, we're pleased to hear that you're happy with your earrings! We hope to see you again very soon, the Vestiaire Collective team
Easy to navigate. And prices are amazing. I will use this site again for sure
Date of experience: March 4, 2022
Easy for shopping online some favor coupons available make customer love it's.
Date of experience: March 7, 2022
J'achète régulièrement depuis plusieurs années des articles chez Vestiaire Collective. J'en suis totalement satisfaite. Les articles reçus sont toujours en excellent état, comme neufs, aussi bien les vêtements que la maroquinerie. Ils sont emballés soigneusement. L'expédition est rapide. J'ai toujours eu des réponses à mes questions posés aux vendeurs. Le service clientèle est excellent.
Merci Vestiaire Collective!
Date of experience: February 6, 2021
Depuis plusieurs années je commande des vêtements sur Vestiaire Collective, notamment des jeans. Je n'ai jamais été déçu des produits reçus; conformes à mes attentes et toujours en excellent état. L'envoi est rapide. Les vêtements sont soigneusement emballés. Le site est simple d'utilisation. Des produits de grandes marques à prix vraiment raisonnables.
Date of experience: February 5, 2021
Buy, Sell, Share
The top site for buying and selling luxury pre-owned fashion.
Discover 30% - 70% off original retail price. 100% of items are curated before going online and once sold, are checked over by our team of quality control experts!
Hi dear Jacynthe, thanks a lot for your comment, we are pleased to hear that you love your purchase! Have a beautiful day,
The Vestiaire Collective team