Vestiaire Collective Americas Inc. has a rating of 3.3 stars from 1,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective Americas Inc. most frequently mention great experience, timely manner, and luxury items. Vestiaire Collective Americas Inc. ranks 3rd among Used Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Absolutely seamless purchase! Love that you can make offers as well to the seller. Love my purchase as well, and that they to ensure it is authenticated! Which to me, adds an extra layer of security and knowing that the item you have purchased it an authentic item as well.
Despite buying the product at the asking price, it took over 1 week to ship. I contacted the seller several times with no response. By the time it was shipped, it was found to be containing mold, so the bag was NOT as advertised.
Nice selections but sometimes a problem with sizes.
Date of experience: September 17, 2021
Got paid quickly! Reasonable commission from the company
Date of experience: September 17, 2021
Fast payment processing and I love how they support vendors/members like me.
Date of experience: September 17, 2021
I don't think a site can offer no returns. Wont be using again
* Vestiaire Collective Americas Inc. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
The item and shipping time was Excellent.
I will be purchasing again from this site
Date of experience: September 17, 2021
I made an order on Aug 20, and waiting for the product until now.
* Vestiaire Collective Americas Inc. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Thank you very much. It is fast delivery and all what I sow on the picture.
Date of experience: May 9, 2022
It was a smooth easy process. I love my beautiful purchase!
Date of experience: September 20, 2021
Very good experience no problems will order again real soon
Date of experience: September 18, 2021
Awesome experience. Bought LV shoes barely used for less than half price!
Date of experience: December 1, 2016
Love this site! I have purchased several luxury products in great condition! Totally satisfied!
Date of experience: March 29, 2022
One of the best experience that I ever have love it
Date of experience: March 28, 2022
Date of experience: September 20, 2021
Good selection, easy process. Overall great shopping experience
Date of experience: April 14, 2021
Thank you for your review Luis, have a lovely day!
Excellent service & quality of products. Very happy and satisfied.
Date of experience: September 22, 2021
Every transaction has been great from start to finish.
Date of experience: September 20, 2021
No problem at all. Fast and safe.
Definitely I will recommend it for anyone.
Date of experience: September 20, 2021
Fast shipping, item exactly as expected, and beautiful!
Date of experience: April 23, 2021
Hi Nicole, we're pleased to hear that your order was shipped and delivered fast. We hope to see you again very soon and wish you a great day! The Vestiaire Collective team
VC communication is constant, clear and fast. Customer knows what's going on every step of the way
Date of experience: April 23, 2021
Wonderful value and service for the raincoat purchased.
Date of experience: April 23, 2021
Great product and very fast shipping. Highly recommend it.
Date of experience: April 23, 2021
Hi dear Roberto, thanks a lot for sharing your experience with us! We are glad you like your purchase and see you really soon! The Vestiaire Collective team
Superb customer service, prices, offerings to select from, etc.
Date of experience: March 10, 2022
Buy, Sell, Share
The top site for buying and selling luxury pre-owned fashion.
Discover 30% - 70% off original retail price. 100% of items are curated before going online and once sold, are checked over by our team of quality control experts!
Dear Esther, thank you for taking the time to bring this matter to our attention! Upon verification, it appears that your payment has been triggered on April 14 and should have been received within the next 5 business days. We however remain available, should any further action be required on our side. The Vestiaire Collective team