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    Vestiaire Collective Americas Inc.

Vestiaire Collective Americas Inc.

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Overview

Vestiaire Collective Americas Inc. has a rating of 3.3 stars from 1,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective Americas Inc. most frequently mention great experience, timely manner, and luxury items. Vestiaire Collective Americas Inc. ranks 3rd among Used Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 71.8%
Positive
295
Neutral
6
Negative
110
View ratings trends
666
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How would you rate Vestiaire Collective Americas Inc.?
Top Positive Review

“Thanks to Vestiaire I was able to dress in aspirational...”

pedro B.
1/2/25

Thanks to Vestiaire I was able to dress in aspirational brands that were out of my financial capacity or willingness to pay such amounts. It also allowed me to efficiently shop online multiple brands and various styles of clothing. A huge fan of Vestiaire!

Date of experience: 12/23/24
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Top Critical Review

“Despite buying the product at the asking price, it...”

Sean B.
12/31/24

Despite buying the product at the asking price, it took over 1 week to ship. I contacted the seller several times with no response. By the time it was shipped, it was found to be containing mold, so the bag was NOT as advertised.

Date of experience: 12/21/24
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Reviews (1,762)

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Reviews that mention popular keywords

quality control (90) customer service (449) customer support (36) credit card (37) authentication process (37)
Thumbnail of user dorothyd496
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I'm pleased with my purchased. The item described
Is what exactly I received. Happy!

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Dorothy, thanks a lot for taking the time to leave a review! We are glad to hear that you are pleased with your purchase and hope to see you again soon! The Vestiaire Collective team

Thumbnail of user monicad257
Canada
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Product arrived in good condition, just as described and shipping always fast

Date of experience: April 26, 2021

Thumbnail of user ashleyw645
California
2 reviews
0 helpful votes
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April 26th, 2021
Verified purchase

The item was exactly as described and shipped perfectly.

Date of experience: April 23, 2021

Thumbnail of user joliek7
California
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I've never owned a pair of shoes that cost me $1193! So i will cherish them

Date of experience: April 23, 2021

Thumbnail of user joshuar486
Michigan
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Amazing got it them well thank you for the great experience

Date of experience: April 23, 2021

Thumbnail of user irenek188
California
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Thank you very much. It is fast delivery and all what I sow on the picture.

Date of experience: May 9, 2022

Thumbnail of user cristinap159
Florida
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Arrived on time and in very good condition! Thank you!

Date of experience: April 25, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Cristina, we're pleased to hear that your order was as expected. See you very soon, the Vestiaire Collective team

Thumbnail of user jasonb1755
North Dakota
1 review
1 helpful vote
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April 23rd, 2021
Verified purchase

Great experience, product was as described and in perfect condition.

Date of experience: April 22, 2021

Thumbnail of user euryk
Rhode Island
1 review
1 helpful vote
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April 23rd, 2021
Verified purchase

Item exactly as expected. No problems with delivery. All smooth sailing.

Date of experience: April 22, 2021

Thumbnail of user debn20
California
2 reviews
0 helpful votes
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October 3rd, 2021
Verified purchase

Received as described, beautiful product, was glad to have found the item and at a fair price.

Date of experience: October 3, 2021

Thumbnail of user nicolec1668
Pennsylvania
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

My only complaint is the high shipping cost, other wise very satisfied.

Date of experience: September 17, 2021

Thumbnail of user gerardom85
Mexico
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Everything is secured and easy to purchase. Love the items w

Date of experience: September 17, 2021

Thumbnail of user trentenr
Georgia
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Everything went smooth and great! Love both my items ive bought from the app

Date of experience: April 24, 2021

Thumbnail of user christined1056
Canada
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Package arrived in a timely manner as described. Super happy with purchase

Date of experience: April 23, 2021

Thumbnail of user katherinel276
Missouri
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Smooth transaction. Just what I wanted. Thanks so much!

Date of experience: April 23, 2021

Thumbnail of user jacynthel1
Canada
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Great experience! Perfect product! As described! Fast shipment

Date of experience: April 23, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Hi dear Jacynthe, thanks a lot for your comment, we are pleased to hear that you love your purchase! Have a beautiful day,
The Vestiaire Collective team

Thumbnail of user anjaf4
Illinois
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Items just as described, great communication with updates, fast shipping!

Date of experience: December 23, 2021

Thumbnail of user nicoles1675
New Jersey
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

All my experiences have been great. No complaints I love this app

Date of experience: December 24, 2021

Thumbnail of user jeannettel50
California
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Reliable, always help with questions Great experience

Date of experience: December 23, 2021

Thumbnail of user daniellea202
Michigan
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

Very nice and quick delivery. I will definitely order again.

Date of experience: April 27, 2021

Thumbnail of user na164
Canada
2 reviews
0 helpful votes
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April 16th, 2022
Verified purchase

Awesome. Thank you. Always great selling experience.

Date of experience: April 16, 2022

Thumbnail of user patriceb205
Nevada
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Love this site! I have purchased several luxury products in great condition! Totally satisfied!

Date of experience: March 29, 2022

Thumbnail of user gracel265
New Jersey
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Fast payment processing and I love how they support vendors/members like me.

Date of experience: September 17, 2021

Thumbnail of user tanyam363
Michigan
2 reviews
0 helpful votes
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September 18th, 2021
Verified purchase

Very good experience no problems will order again real soon

Date of experience: September 18, 2021

Thumbnail of user harichandr
New Jersey
1 review
1 helpful vote
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April 26th, 2021
Verified purchase

Hi
There is no support email from your company very touch to work

Date of experience: April 26, 2021

Thumbnail of user rachaelc12
Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Hi Harichand, you can contact us through the chat in the App in Me > Help. If your request has not been already handled by our team, please let us know your item or order number so we can check on the status of this issue & do our best to resolve it. The Vestiaire Collective team

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The top site for buying and selling luxury pre-owned fashion.
Discover 30% - 70% off original retail price. 100% of items are curated before going online and once sold, are checked over by our team of quality control experts!

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Thumbnail of user davidd2865
Customer C.
Typically responds within 2 days

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