Overview
vidaXL US has a rating of 2.9 stars from 702 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 12th among Furniture sites.
Shades work great. Installed on existing wood post so installation was a breeze.
It sucks bought outdoor items and when you assemble them they are tilt
Item shipped quickly, great communication, and love the tv stand. Would buy again.
The tabletop is truly one-of-kind - just what I was looking for.
Dear Craig,
Thank you very much for your feedback.
I am glad that you are happy with the product!
I hope you will shop from us again in the future.
Kind regards,
Karolina/vidaXL
I was very happy to find my new plant in perfect condition perfectly boxed. Could not be happier.
Received in good condition should have had better instructions
Dear Michael,
Thank you for your feedback! We are glad to read that you are satisfied with your product
It's a great table. Excellent delivery. Fits perfectly in our house!
Provided return info & hopefully receive my refund as fast.
Product fits description. Study and stylist. Order arrived on time.
It was fine. Everything worked. Product arrived and is as expected.
Am comandat 4 casute din tabla de otel galvanizat - e drept - mult cam subtire...
Au ajuns in stare buna si aproape complete in partile esentiale (cateva holsuruburi mici lipseau dar am avut mai multe mari).
Unele gauri nu corespundeau dar poti improviza.
Am 2 sfaturi:
Nu comandati daca nu aveti rabdare la asamblare. E ca un puzzle complicat.
In final, insa arata foarte frumos.
Este musai sa va faceti si un cadru din barne de lemn fixate pe o platforma de beton, de care apoi sa fixati sopronul. Altfel, literalmente, il ia vantul pe sus. Noi ne-am trezit cu 2 dintre ele mutate jumatate de metru si asta - la un vant slab.
Neajunsul principal care trebuie neaparat adresat de proiectant este legat de sistemul de glisare usi.
Este... inimaginabil de stresant si disfunctional.
Užsakiau dvi prekes vienu užsakymu ir apmokėjau vienu metu, viena sąskaita.
Užsakymą išskaidė į tris dalis ir veža skirtingomis dienomis. Kol kas paskutinio trečio siuntinio dar ir negavau. Be to, kad ir pakeičiau siuntinių atvežimo adresą, tai vieną siuntinį atvežė vienu adresu, o kitą kitu. Lauksiu kur atvež trečią prekių dalį. Prekes pristato tik darbo metu, o tai kelia problemas.
Prekių pristatymo organizavimą vertinu nepatenkinamai.
Wat besteld, blijft eerst 1 gedeelte in back order staan en de andere zou verwerkt zijn.
Heb je een link. Die bestaat telkens niet.
En bij customer service wijzen ze naar een verkopende partij...
Neeeee, beste VIDAXL, ik heb bij jullie besteld. Niet ergens anders.
Lang verhaal kort: VAN MIJ HEBBEN JULLIE GEEN LAST MEER WANT IK BESTEL NIET MEER!
Mijn ervaring met vidaxl was prima. De leveringen waren op tijd... juiste prijs betaald... geen gezever...
Ga zeker nog eens een bestelling plaatsen bij deze firma.
Very good et bon produit livraison à la date prévue la description de l'article représente bien le produit vous pouvez acheter en toute confiance
Dear Norman,
Thank you very much for your feedback.
I am glad to know that you are pleased with your product as well as the delivery service.
I hope you will buy from us again in the future.
Wishing you a lovely Christmas and a happy New Year!
Kind regards,
Sara/vidaXL
Unkomplizierte Bestellung und Bezahlung. Schnelle Lieferung guter Service. Die Ware ist wie bestellt nach 3 Tagen eingetroffen. Gerne wieder!
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Dear Andrea, Thank you so much for your feedback. I am so glad that you had a good experience.
Have a great day
David / vidaXL
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- RANCHO CUCAMONGA, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joe,
Thank you very much for your feedback.
I am glad that you are happy with your product as well as the customer service.
I hope you will buy from us again in the future.
Wishing you a lovely day.
Kind regards,
Sara Castro/vidaXL