I ordered the 4.41lb protein powder. Instead I received 2-1lb 13.5 oz small bottles. This is not the amount I paid for and I want a refund. What a ripoff! Don't buy from this company!
0 stars. Very quick to charge your card. I'm still waiting for my product after 3 weeks. They advertised 7 to 10 days. Don't believe it.
I have ordered from this company for at least 15 years, never had one problem with them. Great people to work with!
Rude and uncaring people - I called to inquire about my order & the person who answered the phone was not professional
This guy does not deserve to be in business. Extremely rude over the phone, don't believe the fake reviews.
Do not buy from this company. They are a scam. Please read all the reviews before you buy. The customer service is horrible as well.
***WARNING*** DO NOT BUY FROM THIS COMPANY
Do an internet search for Vitaglo reviews as I should have done. You'll find out that the company (aka "Mike") has been ripping people all across the country off since 2004. I suppose they stay in business off of one-time purchases from people like me who didn't research them before-hand.
My experience summarized:
Placed order and received order confirmation.
5 days go by and no shipping confirmation.
I call and speak with Mike. He's unprofessional, rude, and hung up on me after saying that my order was shipping out that night.
My order does not ship for another 5 days.
I receive the order and half of the value of the order is missing with small hand-written "B/O - Backorder" next to the item.
I was not notified about any backorders via email OR on the phone when I spoke with Mike. Normal business practice is to notify a customer BEFORE the order is placed or if it's after the order is placed, give them an option of a refund.
The other major portion of my order was shipped not as advertised. I order a 1gallon container w/ pump of Dr. Bronner's liquid soap. I received four, 32oz containers (32oz containers don't come with a pump). Not a major deal but this is poor business.
Mike has been unresponsive to my attempts at communication since and I've filed a dispute with my credit card.
Go to Vitacost, LuckyVitamin, or Amazon. Vitaglo is a scam and should be put out of business.
Order products that they did not ship. Emailed and called several times to get refunded. The owner was very very rude. DO NOT USE!
I called them after not receiving my order for 2 weeks, they informed they didn't have what I purchased on their website. Stay Away.
Overview
VitaGlo has a rating of 1.5 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VitaGlo most frequently mention customer service, credit card and free shipping. VitaGlo ranks 241st among Diet sites.
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- Syracuse, NY, United States
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- Suspicious reviews are flagged by our algorithms, moderators, and community members