- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Voices has a rating of 3.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Voices most frequently mention customer service, full time, and several times. Voices ranks 6th among Advertising sites.
I've been able to find really good talent in the platform. Most of them are expert in their craft and have all the experience and equipment.
The service team (project managers, finance, etc) is terrible. Extremely poor communication, lack of coordination, just completely lost. Never go through them. Every time I requested their support to manage a large project, they just delayed it, confused the artists with, overcharged for their "management fees". Also it seems there's a large turn around and absenteeism, as usually I was bounced from project manager to project manager which just delayed everything as I needed to re-explain everything again.
Tip for consumers:
Just deal with the voice artists directly
Date of experience: April 6, 2022
I was a member around 2005-06 and recently revisited their fees and rates. Some platforms charge you a flat one-time annual fee. Others charge you a fee only when they get you a job. Voices dot com does both, plus they handle all invoicing and charge a processing fee to the clients. This stops you from building a personal, ongoing relationship with clients. I don't know of any other platforms that impose so many different fees on the talent budget. Talent already have a tough enough time making a living and this seems excessive, especially for those trying to start in the business.
Products used:
Agent services
Date of experience: January 2, 2023
Hi Garth,
Thank you for your feedback. We’re sorry to hear that you’re no longer a Voices member. We’ve continued to make major improvements to the platform since you were last part of Voices, and it might be difficult to fully experience those without a membership.
As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax). We recently increased the processing fee by 1% after many years without an increase.
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent.
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
We encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
The Job Agreement reflects the total amount the client will pay, as well as details about the job, and this agreement is signed off on by both parties before the talent begins work. This is a contract and it protects both the client and the talent. We've also added a feature to the client My Home dashboard, which makes it simpler to re-hire the same talent again, and we're continuing to improve this functionality to further encourage the building of relationships between clients and talent.
Payments are held in SurePay until the talent completes the work, and then payment is released to the talent. Talent are pleased to have this taken care of for them, so they can focus on auditioning and booking jobs, and clients have ease of billing and payments.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
Thanks again for reaching out and sharing your thoughts. We wish you all the best in your voice over career.
I joined the platform almost 5 years ago, and I have had the greatest professional experiences with them, their team and clients, since I became a voice over freelancer. I love they take care of every important matter regarding fulfilling projects, from quality instructions to ensure timely payments. Their standards are very high so I feel very committed and motivated to meet them every time. I think I have grown as a professional with them, my work is valued so, I feel lucky to be able to collaborate with them.
Tip for consumers:
Voice Over professional freelancers in different languages and around the world.
Products used:
Services
Date of experience: December 14, 2021
Hi Andrea,
Thank you so much for taking the time to leave us this great review! We love to hear from our wonderful talent, and we are very pleased that you've felt supported by Voices in your voice over journey, and that you feel your career has grown. We feel lucky to have talent like you on the platform, and we can't wait to see your continued success. Thank you again for writing and wishing you all the best!
Their standards are very high, so I feel very interested and motivated to meet them every time. I think that with them I have grown as a professional, my work is valued, so I feel lucky to be able to collaborate with them
Date of experience: March 4, 2024
Thank you very much for taking the time to leave us a review! We're so pleased to hear that you've grown as a professional on Voices and we wish you continued success!
I had a project... Not me particularly, but my friend, but I was in the creative team, we were liable for different things like the scenario, decorations, and of course voice over. I checked the prices on voice overs of different projects and they stunned me for real.
Here, at Voices, real professionals work and you don't need to pay much. I posted a job and a couple of voice over actors responded to me that they were ready to take the job. They got the job done perfectly! Our animations in the project looked very authentic, their intonations, emotional expressions...awesome.
Date of experience: March 5, 2024
Thank you very much for taking the time to leave us this great review! We're so pleased to hear that your experience working with Voices was such a positive one, that you found great talent for your project, and that you were happy with the end result! We look forward to working with you again in the future.
If you are from the US they do not allow 1099 tax forms. Just cost me money on my taxes. Go to a US company or get screwed on your taxes. They even have a tax ID on your reciept...but that means nothing. Deceptive practices.
Date of experience: February 5, 2024
Hi Susan,
Thanks for sharing this with us. We've spoken to the members of our finance team who helped you to get some more information.
We work with thousands of companies in the U.S., so we should be able to get this sorted out. We would recommend that you speak to your accountant about which tax forms are needed. A 1099 form is for U.S. companies only to report payments to independent contractors; as a Canadian company, it's something we receive but it's not something we can issue. The IRS number you've circled in your image is our EIN, Employer Identification Number, which we need in order to work with the U.S.
It's possible the better fit for your needs is the W-8BEN-E form, but again, your accountant would know best. Please feel free to reach back out to our finance department for more assistance once you have the information you need. We'd be happy to help you.
I have been working with Voices.com for a handful of years now and I love the platform. I am happy to say that Voices.com has gotten me an abundance of work that pays well. I would absolutely recommend that worthy voice talent should try Voices.com in order to enhance their voiceover success.
Date of experience: October 1, 2021
Hi Max,
Thanks so much for taking the time to leave us a review! We're very glad to hear that you've had such a positive experience on the Voices platform and we wish you much continued success!
The layout of this website is easy to read and understand. Combine the layout with podcasts to help guide you through the process of recording and submitting auditions, then you've got a formula for success. Though there are no guarantees of success, having a quiet recording space, a good microphone, and acting skills-get coaching on this one... then you have set yourself up for success on this platform.
Date of experience: May 11, 2021
Hi Larry,
Thanks so much for this great review and for taking the time to share your experience. We're so pleased that you've been finding success on Voices and your advice to others here is spot on. Thanks again for writing and wishing you much continued success!
I've been a talent there for over a decade so I can give you the good, bad, and ugly.
Good: IF you get hired, it's usually easy money.
Bad: You're competing with newbies/those with zero experience willing to take any job at any cutthroat price.
Ugly: their annual fees are not worth it at all anymore. $500US PLUS a 20% fee on each job, yikes. Also, tons and tons of "this has a run time of about ten hours of voice work, and our budget is $250." Rather than set those clients straight, Voices' replies are "well, just don't bid or bid what you think it's worth". Waste of time. You won't earn a living with this site at all. As a pro, I get maybe 5 contracts a year. MAYBE.
Date of experience: February 3, 2023
Hi Tara,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience on Voices has not been as positive as time has gone on.
We do know that Voices is a competitive marketplace and we do our best to ensure that experienced talent are getting good job opportunities while also making sure that new talent to the platform get a chance to audition. This is a fine balance, and we are always working on it.
In terms of new talent undercutting experienced talent, this is not what our data shows. There’s an audition process that involves clients selecting the best talent for their job. While there are clients who have smaller budgets, most clients on Voices are looking for high-quality voice over and want to hire talent who can provide that. This is why we work to provide resources, seminars, etc., to new talent - so that they can improve their chances of booking work.
As a business, we do charge a membership fee to premium members, a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
You’re correct that we do encourage talent to always quote what they feel is fair for the work involved or to pass on jobs that they’re not interested in auditioning for. We also provide a budget calculator and recommended pricing to all clients. Talent are always encouraged to report jobs they see that are not properly priced so we can look into it. Our Support Team can then reach out to the client to let them know what a recommended budget would be for that job and that the client will receive better responses with a more appropriate budget. If you see a job that is not priced appropriately, please report it to us.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. We do have many talent members making a very successful full-time living on Voices.
If you have any further feedback on your experience with Voices, we’d love to hear it at feedback@voices.com. This goes directly to our Product team.
Wishing you all the best in your voice over career.
I'm so fond of voice over and dubbing but this site. With so enthusiastic I'm joined voices.com but it doesn't accepting my voice recorder for my profile.one more thing is I found a job which suits for me but to reply for that it asking to be an premium member it so sad, we are just starting our career how can we pay $499
Date of experience: January 10, 2021
Hi Vaishnavi,
Thank you very much for your feedback. We’re sorry to hear that you had some trouble with your profile, and we highly recommend reaching out to our customer service team at support@voices.com or by calling 1-888-359-3472. They would be very happy to help you with any issues and assist in getting your demo uploaded to your profile. Our Help Center also has a wide variety of resources to answer any other questions you might have: https://www.voices.com/help/talent
We do have different membership levels geared towards voice actors at different stages in their careers. Premium is often a better fit for professional voice actors and the Guest membership is more suited for the aspiring voice actor just starting out. This does mean that sometimes a job that appears to be a good fit might be one you’re not able to reply to, and we understand that can be disappointing. We encourage you to get that assistance from customer service in order to fill in your profile completely and upload your demo. As a Guest member, this will allow you to put your best foot forward with clients who are searching profiles and can invite you to jobs privately.
We hope this helps you as you’re starting out! We wish you all the very best.
Cameron was incredibly helpful and supportive in giving invaluable advice, tips and insights to better my audition submissions in order for me to be as successful on Voices.com as possible! I was impressed that her really went thoroughly through my profile to find out what I needed to modify to ensure I had everything I needed to present my best package to a client. In spite the fact that the "welcome" interview should have happened much earlier on when I first signed up for the site, Cameron was aware of that and made up for it 100%!
Date of experience: March 3, 2020
Hi TM,
Thank you for leaving a review! We're happy to hear your Talent Success consultation provided you with invaluable advice, tips, and advice to help you be as successful as possible on our platform! Thanks again - we really appreciate it.
I am a voice over artist for 26 years now, but since I'm a Voices.com talent, my career experienced a tremendous impulse. Working for unthinkable projects for an incredible diverse markets, and being guided, protected, by a warm and close professional team is priceless. I've been here for 6 years, and hopefully will stay as long as I have a voice.
Thankfully
Antonio
Date of experience: November 26, 2020
Hi Antonio,
Thank you so much for this wonderful feedback and for taking the time to share it. We’re thrilled to hear about your success and we wish you the very best as you continue in your voice over career—26 years is incredible. We’re grateful to be a part of it. Thank you, Antonio!
I've been on Voices.com for many years, and i get as a Voice actor about 1 -2 jobs per month, but they are always interesting and they insist the clients give good direction and scripts that can be understood. Highly recommended.
Date of experience: November 11, 2020
Hi Peter,
Thank you for taking the time to leave a review. Congratulations on your continued success and thank you for your kind words!
Cameron was prepared for our meeting, having reviewed my recent auditions, he had great advice regarding pricing, production, and voice techniques. I look forward to implementing his suggestions to increase my success!
Date of experience: November 15, 2019
Hi Tom,
Thanks for this review! We're thrilled to hear about your recent consultation with our Talent Success Specialist, Cameron, and that you were provided with excellent, specific advice! Thank you again for your review - it means a lot to us!
I recently joined Voices.com after getting annoyed with the lack of communication and customer service on a competitor site. In less than 2 months, I've had multiple calls with my Account Manager (Dave), and my Talent Success Specialist (Cameron). They've been highly attentive, responsive, and have given me tips that will be helpful in my career growth beyond just their site. I normally don't write reviews like this, and haven't even booked work on their site yet, but felt compelled to provide this feedback based on the customer support alone. They really seem invested in seeing voice actors that join their site have a good experience and get paid work.
Date of experience: July 12, 2019
Cameron has been invaluable in getting me on the right track for VO success. Kind, patient and extremely helpful. I'm excited about my VO career and what is in store! Don't hesitate. Sign up with Voices.com today!
Date of experience: May 1, 2019
I was with voices back in 2008 & 9, then, went in another direction with my career/business. I just re-upped at the Premium level and within 2 weeks have made almost $2,000! These jobs would NOT have been on my radar screen if not for Voices.com. Michelle, Barb, Brooke and Shan (my personal rep), have been very helpful whenever I have had questions about a job, my studio/sound, the process... whatever. If you're just starting out, this is perfect for you... if you're an old pro like me (30 = years behind the mic), it's still a GREAT value and even if you already have an agent (I do), Voices is the best platform out there.
Date of experience: December 12, 2018
Cameron had a chat with me this morning and he was very helpful and understanding about my studio, suggesting I add a pop filter, and fine tuning a couple of things to help the quality of my recording really shine. While I can't configure a full-time dedicated studio, he was helpful in telling me what also could be done to ultimately, book jobs!
Thanks, Cameron!
Date of experience: October 18, 2019
Hi Howard,
Thanks for the review! We value your feedback and are happy to hear how helpful your consultation with Cameron was. From what you shared, that is great advice!
Thanks again - we really appreciate it.
I'm just starting out with voice work, so the consultation with Cameron was a great jumping off point.
He answered what questions I had, provided real insight into things I can improve on my profile and tips for what I should do not only to keep get things rolling, but to keep the forward momentum.
His willingness to help is exactly what anyone needs when they're just beginning.
Date of experience: January 5, 2020
Hi Jim,
Thank you for the review! A consultation with our Talent Success Specialist is the perfect way to jumpstart your voice acting career and we're so glad you had such a positive experience filled with many insights! Thank you again for your review - we appreciate it!
Cameron is most helpful in every way. He was informative and fully understood all the points that I raised. He sent a full and comprehensive email of understanding so hopefully the next we speak it will be to discuss recent successes!
Cameron's advice was most important when it came to my own home studio concerns.
Thanks a lot!
Date of experience: July 3, 2019
I find no fault with the continuing education and training resources they offer. However, I find them notoriously silent when asked about their Professional Services program and how they determine what part of the voice seeker's budget goes to the voice actor. Questions on the topic went unanswered for months, the first response I did receive referred me to another person for answers, and my e-mail follow-up on that second person's unscheduled phone call also went unanswered. Even the latest update (January) regarding PS on the site's blog refers to clarification in the contract between Voices and the voice seeker, but not the voice actor. Maybe I shouldn't have mentioned that I preferred to have a record of the questions and answers about PS - the silence with which that e-mail was greeted is suspicious. Some people are doing well with Voices.com, and good for them, but I'm done with this runaround.
Tip for consumers:
Those who sign up for a free account may receive frequent phone calls encouraging them to upgrade to a paid subscription. I strongly suggest not taking them up on that offer. If they've changed that model since I signed up, how you handle that change, reader, is up to you.
Date of experience: August 8, 2016
British voice over uk seems to think they are one if the best voice overs in the Industry.
The simple truth is that they aren't as there are so much better.
A Google research will show you that unreasonable and unreliable is commonly used.
My experience with this VO is that it's a very fair comment.
London based radio station.
Date of experience: May 7, 2018
Title says it all. Working with Lisi has always been a great experience and she has always helped our studio and client as much as possible and in a timely manner. My problem is the inconsistency of the talent knowledge of recording and acting versatility. I run the VO department for a game company and regularly hire voice actors from agencies local and abroad. The lack of recording knowledge that the actors have has sometimes forced me to miss client deadlines due to voices talent unbearable peaking audio deliveries. There doesn't seem to be a basic knowledge with all the actors which makes this service incredibly inconsistent. Some of the actors are also very inexperienced, which is why the service is so inexpensive, I understand, but being able to take direction is paramount in this field and sometimes talent falls painfully short. Professionalism on the actors part is also important and I have run into some situations where scripts were not printed in time for recording, forcing our studio and client to wait 15 - 20 min before recording. Nervousness to the point of apologizing more than acting. Tardiness to conference calls.
The staff, mainly Lisi, has been great at fielding better talent for our studio, but a lack of recording knowledge has been the hardest hurdle to overcome.
Date of experience: February 26, 2016
I joined this company after 45 years in the business in four different countries working for some of the biggest accounts in the world. I had retired, so I joined this part it with my money and all I do is get audition after audition for very low, pay and no results, I also don't know if they are using what I've done and just not paying me so I'm going to give them a bit more of a chance, but I'm going to insert a tone into all my recordings so that they cannot use what I've done, so far, my experience has not been very good There are other good sites out there where they actually check you out for the suitability for the VoiceOver job if that job actually exists in the first place so what I can tell you before you part with your money is Look Around and don't believe everything you read, including this review. In case I'm from another opposition VoiceOver company, but you can find me quite easily and I'm just a VoiceoverGuy like you in many thousands of others. This is what I wrote on Reddit, so you can see I'm trying to find out if they are responsive or is it all just run by computer that spits out jobs and all years AND takes out money
Tip for consumers:
I think anyone wanted to enter into the industry should be wary of companies like voices.com voice123 etc they ask a lot of money and give very little back
Products used:
Server being with this company has resulted in nothing except lots of work
Date of experience: April 28, 2023
Hi Robert,
Thank you for sharing your feedback. Even for those who have been in the voice over industry, it can take some time to be successful on Voices.
An essential part of being connected to the best job opportunities for your skills is filling out your profile completely and recording and uploading quality demos. Tagging your demos appropriately helps our matching system connect you with the right opportunities. Auditioning quickly, regularly, and for jobs you can do well is also important. Clients do not have any right to use your auditions for any purpose other than determining the best person to hire for their job. They must hire you, both of you accept a job agreement, and then the client accepts your final uploaded files. Those are the files the client can use.
We offer resources on the website and webinars to provide tips on auditioning and how to find success on Voices. Make sure to check out our Help and Resources pages for tips on creating quality demos, responding to jobs, and more. Our Support team is also always happy to help if you have questions (support@voices.com).
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We’d love to speak to you one-on-one to see what we can do to improve your experience. If that is of interest to you, please reach out to talent@voices.com and Evan Wiebe would be pleased to chat with you and look at the types of jobs you’re seeing to ensure everything is operating as it should be.
We hope this helps! Wishing you all the best in your continuing voice over journey.
I was a Voices member since 2016. I worked the craft part-time, took a year off while working full time corporate because I did not have the time to devote to daily auditions. When I retired over 2 years ago, I had missed this little "hobby" of mine and signed up again. Mind you, I had attended voiceover classes for a couple of years, spent monies there as well as having a professional demo created. Most times, it felt like the monies we shelled out for premium yearly memberships were just draining the funds of struggling voice actors! There were occasional webinars that were helpful, but they expect us to shell out hundreds of dollars just to VIEW the available jobs. Quite often, jobs would go into "deciding" or "completed" status and your audition was never even listened to! I was only awarded one position, and while I did get paid and a nice review from the ad agency, the client opted for a male voice instead. I requested a 50% off membership since I have been loyal for several years, but I was turned down. Best they could do was $399. Sorry, but when you are retired and on a fixed income, it's very nervy and unfair to expect people to pay that much for a one-year membership! They are already getting paid by the clients to advertise their jobs--isn't that sufficient? Obviously not and very greedy. Now, I am downgraded to a "free guest" membership. NOTHING is ever free--this membership does not allow you to view ANY jobs, but the clients can "find you". Good luck with that. This was a huge disappointment. They would not work with me on price, and didn't care to lose a member. There was no damage control, and that is just poor customer service. Best to find another "pay to play" site and stay away from this group. They will just drain your bank account.
Date of experience: October 7, 2023
Hi Ann,
Thank you for sharing your feedback with us. We’re sorry to hear that this is your assessment of Voices.
As you know, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Our goal is to connect clients with the best talent, and talent with the best job opportunities to make any fees worthwhile. We do have many talent members making a successful full-time living on Voices.
The premium membership fee also ensures that the premium talent on Voices are at the professional skill level required to meet the needs of clients, which helps to ensure jobs are hired and to ensure that clients continue to come back to Voices to post more jobs. All this being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
It’s true that sometimes clients do not listen to all the auditions that have been submitted for a job, particularly if a job has a very short turnaround time and they find the talent they’re looking for quickly. We know it can be discouraging when this happens. We encourage talent to recognize this as part of the overall auditioning process and to audition as often and as quickly as possible for opportunities.
The guest membership does allow clients to privately invite you to jobs, but you’re correct that this is a more challenging way to book work on Voices. For both the premium and the guest membership, ensuring that your profile and your demos are fully filled out and tagged properly maximizes the possibility of being invited to a job. Our team is here to support you and to provide any assistance.
Our talent success specialist has also reached out to you to let you know that our Black Friday sale is coming up and that will offer the premium membership at a reduced price.
We wish you all the best and hope that you continue in your voice over journey.
Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.
Hi Louise,
Thanks very much for taking the time to leave us a review. We're happy to hear that you were able to find the talent you were looking for, but we're sorry to hear that the rest of your experience was not positive. We'd love to talk with you further to learn more about your experience and how we can improve. If you would be interested in sharing that feedback with us, please reach out to feedback@voices.com, and I will make the team aware. Thanks again and wishing you all the best.