Fandango at Home (formerly VUDU)

Have not been able to watch a whole movie without it timing out or loosing connection. Save your money don't buy this junk.

I have purchased over 500 movies on Vudu and I've never had a single problem. Zero. Some of you are doing something very wrong. Hahaha

Showed a movie for rent on the LG Content Store that was for purchase only. Signed up for Vudu to find out this was wrong.

Impossible to watch a movie on this app without constant buffering. No less than 40 interruptions in a two hour movie. No more. Buh bye.

Bought movies will not stream. Too busy? Network errors. All others sites stream fine. Will stick with Netflicks and Prime.

I just recently downloaded this app on my tablet and it frozed it after I exited out of the app. I'm super pissed off due to this.

Rented a movie and at first the sound wasn't linked to the movie... restarted it and kept saying no connection... but Netflix and amazon both work

I buy movies on Device and have to pay again on a different device for the same movie. I don't trust VUDU. VUDU needs to tell customers for we buy

With all the 1080p titles available, I seldom watch movies from any other site. Cost is average, and delivery has always been excellent.

I cant believe this company is in business... streaming movies from them is HORRIBLE! I bought these movies so I deserve better... MUCH better

I had 48 movies downloaded on vudu last night I went to watch a movie and I only had 17 what the hell happened to all my others that I had.

To start off - I purchased a theatrical edition of a movie while it was on sale. Immediately after purchasing it, I realized that the Special Edition of the movie was also on sale for the same price. I immediately emailed Vudu asking if I could trade versions of the movie. I received an auto-response saying my request had been received and would be escalated. Three weeks and two follow-up emails later, I have received no further response. I finally took to the phone. I tried calling yesterday, and after an hour on hold, opted to have them call me back when a rep was available. No calls came and there is nothing on my caller ID stating that they tried to call me. I called again today. After 55 minutes, got ahold of "Hector." Explained the situation and that I was frustrated with the lack of email response. Was told that it was my fault, I should have called immediately (What?). He told me he could not exchange the title, but he could let me buy the special edition and then he would credit me for the first version I had purchased. I explained that that was fine, but the movie was now $13.99 instead of the $7.99 it was when it was on sale. So he offered to let me buy the new movie and he would give me a $5 credit. I asked why it couldn't be a $13.99 credit, and he said he couldn't do that. When I said that that was poor customer service, he told me, "now that you have said that, I won't give you any credit." I asked him if he was telling me that I was screwed, and he said, "yes, I am. Exactly. Screw you." I asked him if he was serious, and he said, "Yes, I am. Screw you. I'm not doing anything for you."

I have been a Vudu customer for over 10 years (first with Fandango). I have spent literally HUNDREDS of dollars purchasing movies, and this customer service is one of the WORST I have EVER gotten from a company. Three weeks and no response to emails - hours to get ahold of a rep, and then "Screw You" is their form of resolution. Shame on you, Vudu. SHAME!

I'm surprised that Vudu has such a low rating average that's why you can't always believe any review before seeing for yourself.
First of all out of the countless apps for streaming movies/TV shows I find Vudu has one of the best picture and sound qualities out of any of them that I've tried hands down. Not only is it HD Vudu has a much better picture with their HDX format that they came up with which in my opinion is as close to Ultra HD or 4K as I've seen that isn't actually 4K, also they do have the capability of streaming 4K if you have the proper equipment like for instance Xbox One S has 4K and the Vudu app does stream 4k on the Xbox One S. I have a 4K Vizio TV and stream most of my TV watching thru Vizio's Smartcast, which has mostly apps with Chromecast... amyway with Vudu which I originally started using because any blu-Ray I buy that includes a Digital HD copy can very easily be added to my Vudu account (app) and than I can stream my movies/Shows thru the app via my Samsung S7 EDGE or Xbox One.
I have the proper high speed internet which you need to stream anything in high quality and alot of apps work well this way especially Vudu it looks and sounds great and I never have any problems with it buffering too much or buffering at all.
I highly recommend Vudu personally... its Great!

I couldnt watch the film i ordered due to server issues and connection issues; we ordered a film on the evening of 17 th, the movie was too long and we decided to finish watching it on the 18 th. At about 8 pm on the 18 th we tried to get vudu going and the network/ server error popped up 4 times, by the time that issue was resolved it told us we have 13 minutes left to finish watching the film ( of which about 50 minutes we yet didn't see). Then server issue came up again and then we couldn't play the film at all because the time has elapsed. Either its some elaborate scheme or total and complete incompetence: but when i called: someone named DeeDee was trying to convince me that we watched the film all the way through. VUDU customer service wasnt in our living room on the evening of the 17 / 18, and trying to convince me that we watched the film isnt going to work. AND I WAS TOLD APPARENTLY THAT THE COMPANY DOESN'T HAVE MANAGERS?!
THEY HAVE THE WORST DAMN SERVICE I HAVE EVER ENCOUNTERED!

NOT ONLY DID IT CONSTANTLY BUFFER BUT THEY SAID I WOULD HAVE IT RENTED FOR THIRTY DAYS AND NOW ITS GONE THE NEXT DAY IM PISSED! DONT WASTE YOUR MONEY

To open google play and to open all the apps and Roblox because I want to play Roblox I need help to sing in all movis apps

So in my never ending quest for the best movie site, I bring you vudu.com. I love the HD quality that they offer. This works with the pc, PS3, and any TV, Blu-ray, or media devices, like Boxee, that have it installed.

I tried this on my pc and on my PS3 and it worked great. The really nice thing was I got a free credit to try any movie rental on my pc and a separate one to try out on the PS3. I was able to see it works, and I got to see a movie I really wanted to see. They work with the credit system, no subscription.

You associate your debit or credit card with your account and that's where you are charged for purchases/rentals.

I actually tried this site out a few months ago. What brought me back is the fact that Walmart is partnering up with them to offer streaming movie rentals from the Walmart site. Yes, Walmart's streaming video rentals. Once I saw that Walmart was starting to offer online rentals, I had to check it out.

Vudu rental/purchase policy:

"If you purchase a movie, it is stored permanently on your box. If you rent a movie, it remains on the box unwatched for 30 days. Once you press play, a 24 hour viewing period is initiated, after which your rental will expire. Within that 24 hour period, you can watch the movie as often as you wish. You may also find movies from independent studios that allow you a 48 hour period to watch the movie. After a rented movie expires, you may extend the rental for a discounted price on most of our titles. This option is available for 7 days following the expiration of the original rental."

Prices are pretty reasonable, and if you are able to stream it, with the bandwith you have, and the movie deserves it (because not all movies do), the HDX movies look and sound awesome!

For a typical new release-

To rent:
$ 5.99 for HDX
$ 4.99 for HD
$ 3.99 for SD

To purchase:
$ 19.99 for HDx
$ 19.99 for HD
$ 14.99 for SD

They also have rental and purchase deals on older movies, but I really didn't see anything jump out at me. Walmart is offering 2 days for $2 for some "older" movies. Some of them date back to the early 1900's, and I'm not joking.

After a year of BS over 1 movie and wasting TIME of time I have realized VUDU customer service SUCKS

Buffer buffer buffer not much more to say. Vudu is $#*!. I'll stick to Netflix and amazon.

Great place to view online movies. Also has a good app for the ipad.

I really loved the movie, great characters, intriguing storyline and very interesting environment.

This company is owned by the greedy family who owns Walmart.

Great site that use in from my roku.
And prices are reasonable