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Way has a rating of 2.7 stars from 970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Way most frequently mention customer service, parking lot, and credit card problems. Way ranks 370th among Tickets sites.
This company responds to reviews on average within 4 days
So convenient! The number of parking tickets I receive due to not having change on hand has decreased significantly! However, there are a few bugs in the new version. Sometimes, it won't allow me to select the desired end time.
https://gofund.me/4ba92661 I just started a goFundMe to start a class action against way.com. They sold a parking spot they don't have and offered much far away one an hour before the reservation through email. They argued that it is an 'upgrade' in the email, and then said they offered 'comparable'. Original parking lot was less than a mile away, while the offered one was 6 mile away. My flight was in 1 and a half hour from departure when I found what they did. Please join me to fight against this frauds.
Great App with great functionality. Easy to use app on phone. These days never carry much cash. Recommend to anyone who needs it.
This is slick and easy to use. You are reminded to add time if necessary and you do it right on your phone!
Fantastic app, easy to install, easy to book secure parking and manage your booking. Being able to pay and adjust how much is a great concept.
The booking system is simple, rates are good and the pick up service is excellent. My car is secure and undercover. Who could ask for more!
Hi Clint,
Very thankful for your kind review of our business. We hope to continue seeing you using our services for years to come.
-Way.com Team
Good job, guys. Making it easier for people to organize and have fun while at the same time making it easier to collect event, parking fees.
Great app does what is says. Easy to use app and super convenient. Best of its kind. Download and use it now, save time and money!
Easy to find with search engine, easy to understand booking online well priced and good instructions. Great service!
Hi Payton, we are happy you enjoyed your experience and found our services to be a perfect fit to your parking needs!
Always very helpful and friendly. Can always be trusted to give the service that you say. Amazing service.
Products used:
Car parking
Hi Polly,
We are thankful for your review. We are glad our team was able to assist you in a kind and prompt manner. We look forward to seeing you book again.
-Way.com Team
Easy clear instructions in the app. Very welcome for an app nerd like me. Quick, easy, competitive quotation.
Hi David,
We appreciate your amazing review! Glad you had a wonderful and positive experience using our mobile app!
-Way Team
Easy and a great parking spot. Thank you for great service. Truly appreciate you keeping my vehicle safe.
Hi Michael,
Thank you for your feedback, happy to hear about your experience with our services and looking forward to having you use us again!
-Way Team
Really really useful parking app for someone that never carries cash. Keep it updated, then it works well.
Products used:
Parking app
Hi Reina,
We are very glad to hear our app is very helpful for you to use parking services. We cant wait to see you book with us again in the future!
-Way.com Team
Customer service was amazing. The price was very low and the experience is fantastic. Will use them again
Matt, thank you for choosing Way.com we appreciate your fantastic review!
Good App Saved me getting repeat parking tickets when parking in car park close to work. Reminders saved me so many times.
Hi,
We appreciate your feedback on our app. We will continue to provide an easier route for parking. Thanks for sharing, We hope to see you soon!
-Way.com Team
Best parking crew in NYC. Easy in and out. Courteous and quick! Just what you expect a quality parking garage to be!
Hi Jess,
Exciting feedback! We are happy you found our app easy to use. We thank you for sharing your experience!
-Way Team
I booked airport parking in atlanta through way.com. When arrived at Ramada hotel ( parking area) they told us they don't accept parking!
Hi Mary,
Thanks for sharing your experience, as we understand your frustration. We are sorry for any trouble regarding your parking experience. We will reach out to our partners on your behalf and share this matter with them directly since they are responsible for your providing the service to our customers. We want to be sure they are following all guidelines and our expectations for our users at Way.com.
Please keep in mind, Way.com is an online marketplace and does not operate any of our partnered locations. We currently only serve as an online option for discounted parking and vehicle services etc. If the parking location has an inventory issue our team will provide your feedback to their team so they can assist you with your concern. Thank you for taking the time to bring this to our attention. We will use the feedback to improve and to ensure this doesn’t happen again.
-Way.com Team
Good and easy to park over there, next time I will park there again, also tell friend to us this parking lot.
We appreciate your amazing review! Glad you had a wonderful and positive experience using our mobile app!
-Way Team
Close by, and quick pick up / drop off. Great price. Easy to park and get to the airport. And friendly drivers too!
Thank you for great feedback, we appreciate you sharing your experience with your parking!
-Way Team
Always one of the best garages anywhere in the city. Extremely convenient! Great location! I think i will use your app more in the future.
Hi Joel,
We appreciate your wonderful feedback, and sharing your experience. We hope you continue to use our services in the future for all of your travel needs!
-Way Team
Fast and easy. Best parking experience ever. Always seems to work well for me. Easy to use and reserve a spot!
Hi Olivia,
Exciting feedback! We are happy you found our app easy to use. We thank you for sharing your experience!
-Way Team
It was so much easier to use the app. The parking access and checking out of Peachy Parking was very simple!
Hi Maria, thank you for your feedback, we appreciate you sharing your experience with us!
Great parking App. If you return to your car earlier, you can stop parking and only pay for what you used.
Hi Daniel, thank you for using our services, so happy you enjoyed your booking!
The way to go if you need to park in NYC. It was handy to compare parking deals on this app. It was also the best price
Hi Candice,
We appreciate your wonderful feedback, and sharing your experience. We hope you continue to use our services in the future for all of your travel needs!
- Way Team
I have used Way several times and I have so far had no problem and customer service is usually good. No more parking tickets!
Hi Alex,
Thanks for sharing this amazing review!
Way.com Team
Instant Answering Service. I was very satisfied with the service and price, and will certainly use again
Hi Steve,
We are happy you shared your experience!
-Way Team
Great service from meet and greet. Easy directions. No additional shuttle services needed. Fast and efficient service.
Hi Liam, we are happy you enjoyed your experience and found our app to be a perfect fit to your parking needs!
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Thank you for your feedback, we appreciate you sharing your experience and hope you continue to use us in the future!
-Way Team