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Way has a rating of 2.7 stars from 970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Way most frequently mention customer service, parking lot, and credit card problems. Way ranks 370th among Tickets sites.
This company responds to reviews on average within 4 days
So convenient! The number of parking tickets I receive due to not having change on hand has decreased significantly! However, there are a few bugs in the new version. Sometimes, it won't allow me to select the desired end time.
https://gofund.me/4ba92661 I just started a goFundMe to start a class action against way.com. They sold a parking spot they don't have and offered much far away one an hour before the reservation through email. They argued that it is an 'upgrade' in the email, and then said they offered 'comparable'. Original parking lot was less than a mile away, while the offered one was 6 mile away. My flight was in 1 and a half hour from departure when I found what they did. Please join me to fight against this frauds.
Another great app I've been using for years. Easy to use, parking available everywhere I go in NY. Really quick, no complaints.
Put in car-parking at JFK airport. Could not believe how fast and easy it was to do, such a great price too.
Friendly staff. Easy to order and check, no problems. Would recommend you use the car parking excellent service
Hi Deividas,
Exciting feedback! We are happy you found our service easy to use. We thank you for sharing your experience!
Way Team
Excellent as per usual. Should have waited for day of to book, cheaper! But all was done professionally
Hi Kait,
Thank you for great feedback, we appreciate you sharing your experience with your parking!
-Way Team
Great location! Close to theater district! Friendly staff! Car was returned in a speedy manner! Would definitely park here again!
Hi Sydney,
Thank you for your feedback, we appreciate you sharing your experience and hope you continue to use us in the future!
-Way Team
I park at Way Parking every time. They have great service and are cheaper than the others. No problems.
Thank you for great feedback, we appreciate you sharing your experience with your parking!
-Way Team
Getting tickets to events n shows have never been easier. Extremely helpful Brilliant idea. Makes paying for parking so easy
Hi Nury,
We appreciate this great review regarding our event offerings. We aim to provide an easy route to know what events are around your area which can be used on our platform. We hope to see you again in the future!
-Way.com Team
Such an improvement comparing to the previous version. My tickets look so nice I can't stop staring at them!
Hi,
Thank you for sharing your kind words, We hope to continue seeing you use our platform for years to come!
-Way.com Team
Convenient location! Parking staff very friendly. Awesome service and the attendant was extraordinary!
Hi Huw,
Exciting feedback! We are happy you found our partners to be very friendly. We thank you for sharing your experience!
-Way Team
Great lot. Staff is always friendly. Generally polite service people and clean facilities. Will be returning.
Hi Catherine,
Exciting feedback! Looking forward to you returning soon!
-Way Team
Great service! Getting in and out was easy. As advertised. Close to Port Authority. Security booth attendants were helpful!
Hi Michael,
Awesome to hear you had the best service with us! Thank you for providing feedback, and your experience with us!
-Way Team
Great location near center, easy in and out, good staff. (A little pricey, but that's because of an event that day.)
Hi Janneke,
Exciting feedback! We thank you for sharing your experience!
-Way Team
Great service. Helpful employees. Convenient location for where I was going. Ease of use and attention by the staff
Hi Sara,
We appreciate your amazing review! Glad you had a wonderful and positive experience using our services!
-Way Team
Ron was such an accommodating and hilarious driver. His personality made a normally mundane experience way better!
Perfect Does exactly what it says on the tin. Quick and easy. Wish there were more car parks signed up to this.
Hi,
Thanks for sharing this review. We aim to provide an easy solution for our users to park without any hassle. Again thanks for sharing!
-Way.com Team
Way is easy to use for customers. It promises ease of implementing various tasks with amazing customisable features.
Never booked meet & greet before, hoping all goes well! Really fast app, nice to have it on the road!
Hi Luke,
We appreciate your wonderful feedback, and sharing your experience. We hope you continue to use our services in the future for all of your travel needs!
-Way Team
Great deal for our long weekend away. Shuttle service was there within 5 min. We didn't even have to call them.
We appreciate your sharing your experience, and happy to hear you would book again with no hesitation! Hope to see you again soon!
-Way Team
I booked a stay for my car and got charged twice. Customer service has been ignoring me about the money.
Hi Alyssa,
Thanks for sharing your experience, as we understand your frustration. We are sorry for any trouble regarding your experience please call our support team at 408-598-3338 to speak to an insurance agent we will be happy to assist.
-Way.com
Very good service. A truly straight forward easy process to book ones parking slot within Airport boundaries.
Best parking. Great value. Easy to place reservations, no worries or concerns - Really highly recommended.
Hi Yana,
We appreciate your feedback, and hope you try us again soon.
Way Team
Easy and fast after setup of payment! Very good this actually works a great app to save money on these parking apps
Love this app. Much easier than paying at a machine. Saves lots of time and searching for loose change!
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Hi Fay,
We appreciate your feedback, and happy you found it easy to book parking with Way!
-Way Team