Way

Great, friendly and helpful staff. I park here every week for work it's incredibly convenient, the shuttle bus is always ready to go, I've never waited more than a minute. I do the self parking under cover and I know my car is safe as well as protected from weather and hail. I enjoy that I can self park it (unlike other car parks in the area, who insist on valet parking and then return your car covered in bird poo and dust.)

No refunds allowed. Be careful booking with them. I couldn't get on to my flight and didn't end up needing the parking service. Since I booked through way I had to request from them. They did not give me my money back and were rude about it too.

Had a great experience with Way airport parking, much quicker pickup and drop off process than my delayed experiences at the other Airport parking. They have comparable discount coupons that match the pikes peak parking rates. Our car had a dead battery upon arriving back to Denver, they had a quick service person ready with an extended jumper cable that gave us a fast jump that avoided having to call our roadside service. Highly recommend this place over all the other options for long-term parking at DIA.

Way.com is a scam so go elsewhere with your business!

Booked a legit online reservation, day before trip got email from way.com that Value Park lot full so they transferred my reservation over to Sams Parking and will take care of charges / extras.

Fine did not think anything of it until day of trip. Arrived at Sams Parking approached the front desk and no service nor help. Showed the guy reservation from way.com and guys points to sign, which read no parking spaces for way.com customers due to lot full and cannot accommodate. The guy looks at me with the you're screwed / F'd look with no care and none of my business!

Called way.com with no avail nor any attendants.

From being two hours early to now less than an hour to scramble for a parking spot, to say way.com screwed me over is taken it lightly...

Consumers: Take your biz elsewhere and read the reviews. Don't let this happen to you!

This is not an honest company. When I arrived at the airport hotel parking lot I had booked online for $53, the lot refused me, telling me that they no longer work with Way.com. Running out of time before my flight, I quickly booked another place on Way and drove 5 miles to get there. They refused me too, telling me they also no longer work with Way. Apparently Way is selling parking spots they don't actually have and they're working very poorly with their vendors that they lease spots from. I finally found a place that accepted a Way reservation for $98. I barely made my flight, but contacted Way later, expecting them to honor the price they had originally sold me. They refused. They're operating a classic bait & switch scam, offering spaces they don't have at prices they refuse to honor. I hope there's a class action lawsuit against this company some day. Avoid these guys!

Used the parking garage near Newark once and it was seamless, no complaints there.
HOWEVER, money back guaranteed & refunds 24hrs before cancellation is very misleading. You get 'way bucks' not an actual refund. They need to be 'way' more upfront about that. I paid for a $98 parking garage but now I'm having issues with my car. I wanted to use the refunded money to pay for a Lyft. Now I have to pay for a car & have almost $100 sitting in an account Ive used only once.

Way.com is just an interface to reach out to parking vendors and they actually dont verify any of them.

The company I went to through way.com collected my car keys and dropped me at the airport. On return, the respective car parking company rep who work for "Best Kept Secret (JFK) Parking Service" walked down the road and when I followed him, I found that my car was parked in one of the streets close to their store. I am glad no damage has happened to the car but I just got out of that luckily.

So, rather than paying for way.com, take a list of vendors information from the website, go to the location, check if its a nice community or a good company and book with the company directly. This will save money and its safe too.

An absolute scam company. I bought the airport parking and arrived at the parking lot at 3:00 am. They did not have any spots for my car. Instead they asked me to park my car in an unpaved area and to leave my keys with them so they can move it around later! Something that no one in the right mind would do. I called the customer service and they put me on hold for 30 minutes and finally they gave me a bunch of nonsense excuses. I was almost missing my flight and decided to get out and to find another parking spot. I am fighting with WAY.COM for a week now asking them to refund my money and did not have any success yet... do yourself a favor and ignore this company when it appears in your search for any services.

Paid tor Airport parking for an O'Hare trip! It may have been great, however, I arrived to the parking lot 2 hours and 20 minutes before my flight, went in to get my parking pass and the man at the desk stated they no longer had a contract with WAY. Great! Now what? So there I am in the lot, on the phone with the WAY person in the Philippines, and she is trying to find another parking lot for me to park at. After 15 minutes, I just cancelled and found one on my own. This is the 2nd time this has happened. 1st time 3:00 in the morning, no place to park before an International trip! Talk about Stress! NEVER AGAIN! Don't Use Way.com!

I would give them a zero if it were an option. We called the day before as instructed, but when we got there, they didn't have a driver to take us to the airport.We called again the day before our trip was concluded and again when our plane landed. Again, they had no one to pick us up. Finally, 45 minutes later, after much frustration, they called an Uber. I will never use them again.

Booked online for a short notice travel, didn't get the confirmation until 12 hrs later, too late to use the parking. Despite multiple attempts to reach them same day, was not able to get the product nor a refund. BOOK DIRECTLY from car parks, is cheaper and better service. I will never use these guys again.

Same experience as others with the refund issue. My flight was canceled last minute and I flew out of a different airport so I no longer needed the parking that I already paid for. They will not give a full refund. I don't plan on using this app any longer.

Showed up to park after making a reservation was told lot is full, WAY always over books. Had to scramble to find parking. Paid nearly twice as much to park, not to mention it made it difficult to catch my flight. Then WAY says they can't give me a refund until i provide a receipt from the lot i ended up at. My finding and paying for another parking space has nothing to do with WAY selling me a product that does not exist.

I reserved a parking garage in NYC on 11/20/2021. When I showed up at the lot, they were full. Way.com still charged me the full amount even though I didn't park in the garage. I tried cancelling the charge and went thru their website, which first told me to do it thru mobile app, then app said to call. I called and spoke to rep who said to write an email. I communicated via email back and forth for a week and got nowhere. Now dealing with my credit card company to get a refund

Use this parking service if you want to be stranded and get the worst customer service. We booked way.com for parking in Fort Lauderdale. Upon arrival back at 9:30-10 pm we called the parking lot for a pick up. For two hours we got the run around that they were either on their way or did not answer the phone. We booked an uber after 2 hours of waiting. We later learned they were having van problems. They should have told us that 2 hour prior. We contacted the parking lot for credit and they either did not answer our phone calls, were rude, and eventually their number was disconnected. We contacted way.com and they were full of false promises or no responses. They did credit the parking but not the UBER. They wanted to give $40.00 way credit. I WILL NEVER USE THEM AGAIN so this credit is no good. I had to pay cash for the Uber. I will be filing a small claims law suit against Way.com today to cover my UBER charges and court costs.

Please never make a booking with these guys. Their service fees are too high, and while booking, there was no mention of the additional price I must pay at the parking location. When I called and asked about the parking place, they said they were overcharging more than their typical pricing. It is high time someone sues these fraudsters.

I should have read the message boards from other users stating that way.com inflates the user ratings for parking sites. The lot we picked had a 4 star rating on way.com but a 2 star rating on yelp.

We had multiple issues with the parking lot (overbooked, fully automated/shared lot attendant without the ability to allow aaa access, 25 minutes for a shuttle being 45 to name a few) but I didn't blame way.

I reached out to let them know that this lot reflects badly on their company, and they responded with "we don't reimburse for Uber expense." Good to know that you won't give me money for something I didn't use.

Booked 3 separate airport parking reservations with Way. They only booked 2 of them, charged me for 3. Trying to get a refund for the one that never happened is still ongoing. CS is no help, ridiculous.

We really appreciated the assistance of one of your van drivers the morning when we were having trouble getting our car parked. Both ways to/from airport was a pleasurable experience. Great personnel!

When making our reservation, the only option was indoor parking. That's only the second time I've parked inside, we normally do outside. My six year old and I arrived in Boston on Wednesday evening and out of habit, I went to the outdoor parking bus. The driver announced that his bus said indoor but her was outdoor. I guess he saw the despair in my face and without hesitation offered if we were willing to ride he would take us to the inside parking are. Kindness isn't easy. I sincerely appreciate the fact that he made the effort when he didn't have to. Not sure of his name, but Thank You again!

We valet parked and it was great! No hassle of having to drive around and look for a parking spot, then unload your bags and carry them yourself! They were great! Get on the shuttle then be dropped off at the door! Way airport parking!

Prompt service. Respectful and kind drivers. I am going to keep using Way Airport parking! Got in a bit after midnight last night and a driver was already at the assigned pick-up spot. That was so wonderful after a long trip!

I love to park here. They are always on top of things, right there as I pull in to pick me up at the parking spot I chose and willing to lend a hand to load and unload my luggage. Upon my return to the airport, they usually have a canopy shuttle waiting... seems like always just for me lol. I have the E-470 pass and get a discount to park here also. But better yet, occasionally they have a Groupon that gives me an even larger discount. Thanks Way for the great job.