Way

I was refused service at the location which I already paid for. I have the video that they refused to have my car and threatened me to punch and harassed me. I had to go and find parking last minute so I wouldn't miss my flight. I parked in the long-term parking after paying way.com and being harassed at the parking lot.
Since August 2021 I have been trying to get my refund but no chance.
I also have the video that shows parking lot attendants saying that it doesn't matter if I paid or not they have no open spot there. Once I try to show my reserved spot and told them I'm missing my flight they threatened to punch me, I called the cops but didn't have enough time to wait since I was about to miss my flight.

It was easy to bookk with clear instructions, easy check in at car park fast drop off opposite entrance door so no walking and fast and easy pick up in landing, you just check when you pick up your bags and bus is there in minutes

This web site is a bunch of scammers they advertise $12 per day and at the company website it was $9 per day nevwrmibf my bad

I booked it at a rate of $12 per day and then I was charged $17 per day they still advertise it as $12 but when you check out you can even seethe total of how much do you pay for it so you check out and then you see they charge whatever they want.

I went through this way twice to understand how the hell they made it this way

NOT WORTH IT! If I could do zero stars I would! I booked 2 parking spaces for Chicago Midway airport on 5/31/17 for service 6/3 through 6/11/2017 with taxes and everything my credit card was charged $160.64. The day we were to depart I received a text informing me that my reservations (that were paid for) had been cancelled because cars that were supposed to be picked up were not! WOW! They texted 2 phone numbers to call for refund *******198 and David Taylor *******094 (manager or sales rep, couldn't tell you because he is ignoring me!). It was the weekend wasn't able to get a hold of anyone! I texted back the number who informed me of the cancellation and I was upset asking if this was a SCAM and the person texted back "You paid way.com Call them. They will Refund you. Not a scam. You selected the website not me! I am blocking you" WHAT? Well back from my vacation and 11 days later STILL NO REFUND! STAY AWAY!

One day when I was scrolling my Facebook feeds I noticed way.com and I had a flight next day itself so I compare the prices with others and I came to know that way.com is much affordable than the others. So I booked from here and it's being More than 5months my journey with way.com is still going. Now I don't take any 2nd choices for car parking on my travels.

All went well until we returned from our trip to pick up our car. We were then charged an additional day that we should not have been charged. The lot said we needed to resolve the problem with WAY. WAY said we needed to resolve the problem with the lot - and showed no interest in helping to resolve the problem, even though they stated the lot was in error. This poor customer service response cost WAY literally thousands of dollars in income from myself and my company over the next year. Very short-sighted decision by WAY. We'll go back to our previous provider - and have nothing further to do with WAY. It wasn't the money, it was the principal - and WAY showed no interest in providing good customer service and looking out for the best interest of their clients.

I bought a parking through way.com. I had a flight on Thursday at 745 pm.

I reached the parking place well 1.5 hour in advance. I was told that parking had been overbooked. The Penrose Hotel front desk staff was horrible. They were totally non cooperative and shouting at customers. I tried to call the company helpline but there is no way you can get connected. Everything leads you to send an email to customer service. Feeling very disappointed, I made reservation in another place and rushed to airport and missed my flight. If you care for your trip then DO NOT USE WAY. COM. THEY ARE DISGUSTING. I WILL SUE THEM FOR THIS. My parents had to run with backage on the airport and they are 70+. They have severe back and health issues which were made worse by these people.

I brought parking from 223 12th street in Tampa. What a joke. People are so greedy. The owner of the lot overbooked during Lionels concert. Finding other parking was difficult. The App CS was useless. Never using this App again.

Although it was expensive, i hadn't been in this part of the city for years, so i made a reservation. The attendant was very nice, prompt and courteous. I didn't have to wait at all. I guess it's not as busy as the midtown icon garages, so the attendants there aren't as courteous.

Booked parking (EZ Toronto Airport Park and Fly Parking, 3356 Elmbank Rd, Mississauga, ON, Canada) with Way.com - parking attendant refused to honor Way.com booking in full and requested to pay extra at the car checkout time. Parking attendant advised to contact Way.com to resolve issue and request refund. Did that - Way.com "regretfully" refused to refund parking. Keep away from Way.com

I paid for two parking spots through way.com. At the first location, they had a sign saying that way.com had overbooked and would not be honored. At the second location, I was denied to exit with the ticket as the attendant said they no longer worked with way.com. I called way.com and spent 45 minutes talking to Dolly R (support lead for way.com) and she finally told me to pay the $50 charge and that I would be reimbursed through paypal. I paid to the garage so that I could leave, emailed the information to Dolly and NOTHING. No refund, no response. DO NOT USE!
First location was Orlando airport
Second location was Fisherman's Wharf in San Francisco

Don't use this company. They book you airport parking for a very cheap price, confirm your reservation for the parking company, charge your credit card, then change parking to another location, and when you get to the new parking location, the parking company will not accept the GUARANTEED rates quoted by Way.com, You end up paying triple the amount that was initially agreed. By then, you are rushing to catch a flight and have no choice but to pay sky high rates at the parking location.

I had a reservation for the airport parking at a hotel. There was no way to get in the parking garage without taking a ticket so that was another $8 to my $80.56. I went to the front desk they said I wouldn't get a shuttle for a long time when I needed to be on the plane. I contacted the company wanting my money back. They said they couldn't make an exception "just for me" but I never used the parking plus paid more. Very unprofessional company. How can they charge you when you didn't use it and the garage had plenty of parking spots to fill it wasn't full so they could of still made their money and probably did.

I just booked some holiday parking at LAX. The options I had were excellant. But I needed met and greet as I have late night and early morning flights. I have my 2 children and my parents with me and this why I needed this service. All the quotes I had were quite expensive. But then I remembered I used this particular company last year - yes you guessed it was Way and had no problems with them at all. That is why I am using them again this year and the icing on the cake is that it was the cheapest

They will tell you sometime on the phone and later they will forget and you will be screwed please rethink before you book. Some third part doing the customer service somewhere outside USA so they do not care.
Just FYI

I made reservation 1 month in advance. (best pricing) We parked for 21 days. The price was the best we found. The shuttle left 5 minutes after we parked. They loaded our heavy luggage. Offered us water. Shuttle ride quick and easy. The drop off was awkward. They dropped us at domestic and told us how to walk to international. The return airport pickup was great at at international withing 10 minutes. Dropped us off at our car and unloaded luggage. They even offered to load luggage into our car. Keep a receipt in your car to exit. And keep one in luggage to remember name of parking lot.

I bought a parking through way.com. I had a flight on Saturday at 8:40 AM. I called in Friday just to make it sure and it looked so.

I reached the parking place Saturday morning at 6:30. Before leaving home at 6:00, I called them in and went to voice message. I thought It would be ok. I reached the parking place and the lot was locked and no one was there (website says 24 hours open). There were 4 phone numbers. I waited there for 50 minutes (till 7:20) and was calling all the phone numbers. The first phone went to voice message which was full. Other phone numbers also went to VM. I also called customer care at way.com and wasted 15 minutes of my time. I saw a guy stopping by and asked him. He said the parking has moved but did not know where. Feeling very disappointed, I made reservation in another place and rushed to airport. If you can PLEASE DO NOT USE WAY. COM. THEY ARE DISGUSTING. I WOULD GIVE MINUS START IF IT HAD AN OPTION.

DO NOT USE THIS COMPANY! I prepaid and reserved parking for DCA airport. After parking, the hotel where I was parked saidthey have no shuttle service. Called way.com and the agent said that there was no shuttle service promised on the site. Sure enough, this one hote does not list shuttle service, so what is the advantage of parking there? - so uber round trip to DCA costs $32, $60 for the parking. Would have been cheaper to Uber from home.

I don't even want to give them 1 star but have to. My wife and I booked long-term parking for horizon parking in Atlanta for our trip to Hawaii. When we pulled up to horizon to park the guy said they were over booked and we could not park in their lot. We had to find another place to park and almost missed our flight because of this. My wife messaged way.com to get a refund after our 16 hour flight and finally getting service only to get denied because way.com says 24hr notice to cancel. We did not want to cancel we were told we couldn't park in the lot they charged us for. The last thing I want to do in my vacation with my wife is to try and argue a charge that I should have never been charged for. After reading all the reviews I wish I would have looked into this before booking cause it looks like this happens a lot. DO YOURSELF A FAVOR AND DO NOT USE WAY.COM. I will share on my social media pages and any other source I can.

Way is a horrible company! They wouldn't issue a refund of my parking money that they made me pay in advance, even though I cancelled a week in advance of not using it because of the coronavirus... they only credit your account with "Way bucks" that are worthless since I won't be using the company again!

The customer is always right, Horrible customer service arguing to me about my bad experience couldn't get anywhere with that person not a manager would talk with me, I had to order a uber to get to my car, cause the shuttle wasn't running, couldn't get a refund

After waiting 40 minutes for a shuttle, being the third one to arrive and wait, I was unable to get on because I was trying to load my luggage in the back and was unable to because someone had brought three huge suitcase-type bags of what looked like movie equipment. There was no place for me to put my bag, and even though I was one of the first people there, the selfish $#*! hats on the shuttle wouldn't budge and I was unable to take it. I missed my flight. Yes. I missed my flight. I ordered an Uber and still didn't make it on time because of these idiots who don't give a rat's $#*! about customer service. The reason I booked this was because it was one of the few that had a shuttle service. Many do not because of covid. Give your business to someone else. They don't deserve you.

I booked parking through Way.com for a lot near Chicago Midway. I got to the lot and was turned away because Way.com overbooked them. I was told to contact Way.com for a refund and I did. I have been fighting with Way.com and my Credit Card provider for 3 months now and still have not gotten a refund.