Way

SCAM ALERT! This company will scam you by not providing advertised service. My family is stranded at the airport because they did not provide advertised shuttle service to our vehicle. Crying young kids just wanting to get home are forced to wait til I can get my vehicle from scam of a service. They will not help you and the will still charge you like they did everything they agreed. There are so many other options for this kind of service online. Trust me. Don't use this app. THEYRE CROOKS!

Booked a specific lot and then they moved us without asking. Called it an upgrade and would not move us back to original location.
Good lick finding 9920 S La Cienega Blvd. Yes street work not there fault but building is poorly marked.
At pick up we called 4 time over an hour and was told driver was minutes away each time.
Lastly they park another companies valet cars behind you in your spot. So you have to find a guy who then comes to your car and get's the offending cars the valet key number and takes a hike to go get key's so you can squeeze by when he returns.
Oh and today they became a monthly paid subscription App by the way.
Never Again.

They will change their prices after purchase. Sketchy, deceptive. Their justification is that they have a disclaimer.

This company should be closed. They advertised a hotel parking as being next to the airport when in fact it was about 15 miles away. When I got there, the staff "recommended" to not park my car there because they had a lot of cars stolen and broken in. I took my car somewhere else and they still refused to refund my money. Avoid this company.

Their vendor damaged my car and neither them or Way will take any responsibility. They overinflate their ratings of their parking facilities because if you look at google reviews they are awful. Sent me to Park AC at JFK and they damaged my car and as I read real reviews multiple people had the same complaint.

I booked through the Way app and was quoted a 'Pay at Lot' price of $59.51. At the lot, the price shockingly jumped to over $100! The staff were unhelpful and unprofessional. When I asked about the shuttle (which was critical for my flight), they said the wait could be 20-40 minutes. Way's refund policy only allows refunds BEFORE check-in, making it impossible to get your money back if the price or service is misrepresented. They even tried to make me coordinate with the lot to confirm my on-site refund before refunding the reservation fee. This company is a nightmare!

Payment system straight forward. System could be more intuitive like filling in state info once a zip code was input.

Drivers were courteous and extremely helpful. Service above and beyond. Will use them every time we fly from city.

Although the appearance of the lot may have been concerning, the situation was promptly addressed when contacted. Additionally, although there was a delay in shuttle service, alternatives such as ridesharing services were readily available.

They sold me a parking spot for airport parking. When I got there I was told I needed to get a taxi to the airport. I had to hurry to park at the airport and pay for parking twice due to their no refund policy. Absolute criminals

Way.com=scam

SItes w positive reviews appear curated.

It's the customer's responsibility to be certain the service returned by search are correct.

No shuttle to the *******@Extended Stay America, Oakland Airport. It's located in Alemeda. No alternate transport or taxis available.

Customer support for a referral to service that would get me to the airport in time, offered no help

Used Way.com before for San Jose and San Francisco airports. Was seamless.

I searched for shuttle parking service. Their site returns results that don't have a shuttle despite returning it in the results.

Tried messaging day of, no response.

They're counting on customers being too overwhelmed to ask for refunds/support.

This app is easy to navigate and information upfront. My reservation was completed in under 2 minutes.

The navigation feature in this app is a lifesaver. It not only helps you find available parking spots but also guides you directly to them. It takes into account real-time traffic conditions, ensuring you reach your destination as efficiently as possible.

The customizable alert system is a godsend. You can set up notifications for when parking becomes available in your preferred area, ensuring you never miss out on a spot again. It's like having a personal parking assistant right in your pocket.

Fortunately, shortly after arriving at the pick-up point, the correct shuttle arrived, although there was a brief hiccup regarding the QR code.

Despite the initial setback, we managed to find a last-minute parking spot with Way parking app, at a lower price. We were able to adapt and ensure that our travel plans weren't disrupted.

I reached out to their customer support team with a question, and I was pleasantly surprised by their quick and helpful response. It's clear that they value their users and strive to provide excellent service.

Can find shuttle info on reservation. The response came in about 15 min with instractions on where to go for pick-up and mention on when to expect a shuttle. Great Way app

I had a reservation to park, and upon entering the garage, I found it well-organized despite the large number of people waiting for various boats.

This experience was great, it hasn't completely deterred me from using their parking services in the future, but I'll definitely be more cautious and explore alternative options next time.

Courteous customer service rep answer my call promptly. I will park my car at Way Parking for 5 days and give a review after that.

I had a flight to London from JFK. Upon arrival at the parking lot at 126-23 152nd Avenue, 152nd Avenue, New York, the parking attendant informed me that the parking lot was overbooked and they could not accommodate my car. Despite showing my pre-paid reservation, the attendant insisted it was my personal problem and asked me to leave. The parking attendant was extremely rude, and I was thoroughly disappointed.
I attempted to contact Way and waited on hold for 10 minutes to speak with an operator. However, when I finally connected with an operator, the call abruptly ended.
I found myself without parking. My family and I had booked a vacation to the UK, and I needed to check in and pass through security for our international flight, with boarding closing soon. As a result, I had to resort to parking at the JFK long-term parking lot $315, arriving just 10 minutes before the boarding gates closed.
This is not acceptable business practice. I had already paid for my reservation, yet nobody assisted me in resolving the situation. When I return to US, I sent email to WAY but they tell me that cannot refund my money because parking was not full. After 30 min call to the manager they agreed refund to me part of my expense.
Absolutely - unresponsible company. I tried to save my money but finally I paid for my parking $315!

The app gives all information needed. We have only booked, have not used yet. I hope I can give 5 stars when I actually use the service.