Way

The accuracy of the real-time data is impressive. I've never encountered discrepancies between the app's information and the actual parking conditions.

Very easy to navigate to book my reservation. I was really glad to find a discounted option for parking near the airport.

It is so easy to make a reservation online, takes about one minute. The location for our reservation is perfect and we have parked here many times.

Quick and user friendly on line reservations with complete parking and shuttle information. Well done!

Wow! Easy and quick which always rates high. By this time there were about 12 people waiting for the shuttle.

It's so easy and it's valet parking! You don't have to spend time looking for a parking spot and remembering where you left your car.

Bold lie about free cancellation. They will only issue so called WAY points. Run away from this scam!

Great parking app business and car wash! Used Way three times and I had a great experience with Way. Definitely will use Way again!

It's easy to use, offers a wealth of features, and has made my urban parking experience smoother and more efficient.

I booked an airport parking reservation using way.com. After I arrived in the parking lot, the check in attendant wasn't able to locate my reservation on the app. To make my flight, I had to book another reservation. A couple days later, customer service reached out to me about the double booking, as both bookings finally showed up on the app.

When I followed up with customer service to request a refund for my double booking they refused saying that refunds cannot be provided after check in, despite them reaching out to me after the check in. I continued to provided them receipts and time stamps and they refused to provide a refund stating that refunds cannot be provided after check in. Instead of acknowledging the glitches in the app, this company has a strict policy to never provide refunds, despite the cause.

Attached receipts showing both reservation came through at the same time despite one reservation made hours before the other.

While this experience may have been subpar, it's important to acknowledge that better options are available.

This app allows businesses like JFK 52 parking in Jamaica Queens to leave bogus 5 star reviews. Look this so-called business up on YELP and you'll see the REAL reviews. When you try to leave an honest review for this place that isn't 5 stars, it doesn't post. Way should be more more responsible with the businesses they refer people to. This is a bogus, horrible, completely ghetto parking service that should not have a place on this platform. Do better Way!

The website conceals genuine reviews. I encountered a frustrating situation with the airport shuttle, enduring a wait of over 45 minutes despite the parking lot's claim of a 10 to 15-minute interval. Unfortunately, my reviews are being overlooked, which is unjust to fellow customers.

I had a disappointing experience with Way.com. The advertised price per day for parking ended up increasing due to hidden fees bundled into the total cost under the guise of taxes and fees. Attempts to seek clarity through email support yielded zero response. Additionally, the parking facilities are often managed by local businesses or hotels, adding another layer of uncertainty. Proceed with caution when using Way.com for parking reservations.

Life Goals Only just started using this yesterday but so far it looks great. I'm kind of new to the city and uncreative with ideas what to do. I'm hoping this will help change that and keep me from hibernating alone in my tiny apartment all winter.

Booked parking close to DFW at a comfort suites. The clerk refused to honor the reservation. I immediately had to find another location in fear of missing my flight. Buy the. We location did not offer shuttle service. I ended up paying twice as original due up the taxi cost.

Way app doesn't have any contact info listed, had to search internet to find a number and customer service was non existent. Instead of helping me with a refund, she is asking me click on gas icon to share my location for gas deals. They refunded the original booking eventually and asked me to wait 10 days. But showed no concern that I ended up paying twice the cost due to taxis. Will never use them again.

1) Always gets me cheapest parking option - best variety of lots. 2) all the various lots I've used have been fine. My car was still there and in one piece when I returned & shuttle was as promised. Never an issue with paying via the website when checking in/checking out of the lots. 3) site is easy to navigate. I like having map view of the various lots. 4) I like getting Way bucks (although I haven't used any yet) & they frequently send promo codes - so sign up for an account!

Update: So, Way responds that they assure me that the reviews are not deleted. Then where is my review? I posted images to prove that. Not to mention, there are tons of other people saying the same thing. Corrupt business. Stay away!

Had 2 horrible experiences with Way, which costed me a load of money and stress. Noticed a huge difference between the reviews for parking locations on their app versus google (1/5 vs 5/5). Left my review experience on the app and it was deleted. Also, don't believe the Trust Pilot reviews on Way. Most 5 star reviews look fake

Great price, right? You will be parking at your own risk. What good are cameras if the staff is not watching them. Atlanta. Imagine come back from your trip and your car is GONE. GONE. The good news if there is any, my car was towed away. The tow company damaged my car and there were over a thousand dollars in fees. Thousands in damage. I received no notification from Way or the Hotel. The truth came out after the fact about the car thefts and other problems using this service. Those lots are not secure. Anybody can come and go. Anybody. Do yourself a favor, park somewhere else.

This app is amazing, can use in many places & parking areas. Allows to store numerous vehicles & payment options. Great notifications about expiry time, options of extending parking without having to return to vehicle, plus even shows map to locate Carpark Your parked in. Sometimes had a problem when using, but think due to poor network signal. Recommended app 5*

PLEASE don't fall for this fake company! My wife and I booked parking in advance in NYC for our weekend visit, paid $56, and then were told "We don't recognize that company or reservation" when we got to the garage. The local owner had to charge us a his rate for parking, about half of what I paid online at www.way.com, and then said "You'll need to contact the other guys to get your money back". Fair enough - I fell for a scam! Then when I got home, we discovered that the same credit card had been hijacked by someone trying to buy train tickets in Taiwan. (Fortunately my bank rejected the transaction and locked the account until I called them).

I won't get my original $56 back, but it's on account of my own carelessness and as they say:"That's life in the big city, kid!". I'm really posting this so others don't fall for this SCAM B.S. Company.

- Pete

I purchased Denver International Airport parking through way.com. When I arrived at the lot they were having a technical difficulty. They could not scan my way.com QR code and ultimately said I needed to park elsewhere. They said I should contact way.com and they would issue a refund. It was really no problem. EXCEPT... when I contacted way.com they did not respond. I contacted them multiple times to literally on response. I Tweeted them to no response. They finally got back to me 9 MONTHS LATER and asked for written documentation from the parking lot. Now while this might have been reasonable within 24 hours, or a week, of my contacting them, there was no way the parking lot was going to issue written proof 3/4 of a year after the incident. Ultimately, way.com customer support was unresponsive and rude in their handling of this matter. They lost a customer for life - and hopefully you, the reader of this review too - over $20.

Edit: "Shaniece M. – Way Rep" responded asking me to contact support. But I wish to point out that I have literally contacted way.com support literally every day for weeks with the same pathetic, unhelpful response. Shaniece M. Says delayed responses are "rare" but a 9-month delay should literally never happen. If way.com cared Shaniece M. Would provide her direct contact information and take responsibility to resolve the situation rather than asking me to take the same action I have already taken over and over. Shaniece M.'s response is not helpful and proves way.com will do anything to provide a terrible customer experience.

DO NOT USE way.com.

Absolutely awful company. I paid for parking at their lot in Orlando Florida two weeks prior to my flight. I showed up 3 hours before my flight. I was told that I would have to wait at least an hour for the shuttle. The customer service agent was absolutely rude and told me "not my fault, go take an uber." I paid for parking in the specific lot because of the complimentary shuttle. Therefore I had to expend more money for an Uber to get to the airport on time. Additionally, when I returned to Orlando 10 days later, I requested a shuttle from this parking lot. They didn't show up. I waited 45 minutes. I had to Uber again. I spent $30 ubering almost. On top of the fees that were charged to my card for the parking lot. I will never Park in their lot again I will park at the airport. I would rather spend money at the airport then on this bad company. Then I reached out to customer service, they denied all my claims. Awful company don't give them your money