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  • Way

Way

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Overview

Way has a rating of 2.7 stars from 970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Way most frequently mention customer service, parking lot, and credit card problems. Way ranks 370th among Tickets sites.

  • Service
    469
  • Value
    436
  • Shipping
    231
  • Returns
    361
  • Quality
    386

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.3%
Positive
43
Neutral
2
Negative
30
103
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How would you rate Way?
Top Positive Review

“So convenient!”

Csongor S.
7/12/24

So convenient! The number of parking tickets I receive due to not having change on hand has decreased significantly! However, there are a few bugs in the new version. Sometimes, it won't allow me to select the desired end time.

Top Critical Review

“Please join me to start a class action against way.com”

Jighan J.
10/28/24

https://gofund.me/4ba92661 I just started a goFundMe to start a class action against way.com. They sold a parking spot they don't have and offered much far away one an hour before the reservation through email. They argued that it is an 'upgrade' in the email, and then said they offered 'comparable'. Original parking lot was less than a mile away, while the offered one was 6 mile away. My flight was in 1 and a half hour from departure when I found what they did. Please join me to fight against this frauds.

Reviews (970)

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Reviews that mention popular keywords

parking lot (95) customer service (115) airport parking (102) credit card (43) parking spot (46) car park (51) parking app (37) way parking (29) car parks (51) parking service (29)
Thumbnail of user fayc54
Pennsylvania
1 review
0 helpful votes
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December 21st, 2021

Put in car-parking at JFK airport. Could not believe how fast and easy it was to do, such a great price too.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Fay,

We appreciate your feedback, and happy you found it easy to book parking with Way!

-Way Team

Thumbnail of user lucerob5
Texas
1 review
0 helpful votes
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April 12th, 2021

Such an improvement comparing to the previous version. My tickets look so nice I can't stop staring at them!

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi,

Thank you for sharing your kind words, We hope to continue seeing you use our platform for years to come!

-Way.com Team

Thumbnail of user janem851
California
1 review
0 helpful votes
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February 8th, 2021

An efficient Car Parking Service online with dates, times and directions offered. Good value for money.

Products used:
Car parking service

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Jane,

Thank you for sharing your review. We are glad our services have met your expectations. We hope to continue seeing you book with Way in the future.

-Way.com Team

Thumbnail of user sydneyb160
Texas
1 review
0 helpful votes
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February 16th, 2022

Great location! Close to theater district! Friendly staff! Car was returned in a speedy manner! Would definitely park here again!

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Sydney,

Thank you for your feedback, we appreciate you sharing your experience and hope you continue to use us in the future!

-Way Team

Thumbnail of user kaitr7
New York
1 review
0 helpful votes
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February 17th, 2022

Excellent as per usual. Should have waited for day of to book, cheaper! But all was done professionally

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Kait,

Thank you for great feedback, we appreciate you sharing your experience with your parking!

-Way Team

Thumbnail of user arvillag
Texas
1 review
0 helpful votes
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April 11th, 2021

Perfect Does exactly what it says on the tin. Quick and easy. Wish there were more car parks signed up to this.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi,

Thanks for sharing this review. We aim to provide an easy solution for our users to park without any hassle. Again thanks for sharing!

-Way.com Team

Thumbnail of user psamant
New York
1 review
0 helpful votes
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October 14th, 2021

Reserved night before. Easy online process, competitive rates, smooth parking and delivery back. Great service!

Service
Value
Thumbnail of user justing70
Shaniece M. – Way Rep

Thank you for great feedback, we appreciate you sharing your experience with your parking!

-Way Team

Thumbnail of user sarahl1438
Florida
1 review
0 helpful votes
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October 9th, 2021

I park at Way Parking every time. They have great service and are cheaper than the others. No problems.

Quality
Thumbnail of user justing70
Shaniece M. – Way Rep

Thank you for great feedback, we appreciate you sharing your experience with your parking!

-Way Team

Thumbnail of user catherinec952
New York
1 review
0 helpful votes
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March 24th, 2022

Great lot. Staff is always friendly. Generally polite service people and clean facilities. Will be returning.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Catherine,

Exciting feedback! Looking forward to you returning soon!

-Way Team

Thumbnail of user alleahp
California
1 review
0 helpful votes
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March 20th, 2022

Smooth as clockwork but could use better discounts. Great staff, prompt, safe and courteous service.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Alleah,

We appreciate your sharing your experience, and hope to see you again soon!

-Way Team

Thumbnail of user huwt3
Texas
1 review
0 helpful votes
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March 28th, 2022

Convenient location! Parking staff very friendly. Awesome service and the attendant was extraordinary!

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Huw,

Exciting feedback! We are happy you found our partners to be very friendly. We thank you for sharing your experience!

-Way Team

Thumbnail of user michaelc6387
Florida
1 review
0 helpful votes
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March 23rd, 2022

Great service! Getting in and out was easy. As advertised. Close to Port Authority. Security booth attendants were helpful!

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Michael,

Awesome to hear you had the best service with us! Thank you for providing feedback, and your experience with us!

-Way Team

Thumbnail of user jannekeh
Texas
1 review
0 helpful votes
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March 20th, 2022

Great location near center, easy in and out, good staff. (A little pricey, but that's because of an event that day.)

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Janneke,

Exciting feedback! We thank you for sharing your experience!

-Way Team

Thumbnail of user thomasl1090
Finland
1 review
0 helpful votes
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April 29th, 2021

Ron was such an accommodating and hilarious driver. His personality made a normally mundane experience way better!

Thumbnail of user sarad554
Florida
1 review
0 helpful votes
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March 31st, 2022

Great service. Helpful employees. Convenient location for where I was going. Ease of use and attention by the staff

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Sara,

We appreciate your amazing review! Glad you had a wonderful and positive experience using our services!

-Way Team

Thumbnail of user renjithr1
India
1 review
0 helpful votes
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August 27th, 2018

Way is easy to use for customers. It promises ease of implementing various tasks with amazing customisable features.

Thumbnail of user markf1664
Massachusetts
1 review
0 helpful votes
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September 5th, 2021

Easy and fast after setup of payment! Very good this actually works a great app to save money on these parking apps

Service
Thumbnail of user mikeb2252
Ohio
1 review
0 helpful votes
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October 6th, 2021

Great deal for our long weekend away. Shuttle service was there within 5 min. We didn't even have to call them.

Service
Thumbnail of user justing70
Shaniece M. – Way Rep

We appreciate your sharing your experience, and happy to hear you would book again with no hesitation! Hope to see you again soon!

-Way Team

Thumbnail of user nurys1
Colorado
1 review
0 helpful votes
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April 13th, 2021

Getting tickets to events n shows have never been easier. Extremely helpful Brilliant idea. Makes paying for parking so easy

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Nury,

We appreciate this great review regarding our event offerings. We aim to provide an easy route to know what events are around your area which can be used on our platform. We hope to see you again in the future!

-Way.com Team

Thumbnail of user lukeh253
New York
1 review
0 helpful votes
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May 19th, 2022

Never booked meet & greet before, hoping all goes well! Really fast app, nice to have it on the road!

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Luke,

We appreciate your wonderful feedback, and sharing your experience. We hope you continue to use our services in the future for all of your travel needs!

-Way Team

Thumbnail of user ashleighl35
District of Columbia
1 review
0 helpful votes
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May 25th, 2022

Very good service. A truly straight forward easy process to book ones parking slot within Airport boundaries.

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Thumbnail of user alexb1166
Texas
1 review
0 helpful votes
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September 5th, 2021

Love this app. Much easier than paying at a machine. Saves lots of time and searching for loose change!

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Thumbnail of user yanab19
Delaware
1 review
0 helpful votes
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May 25th, 2022

Best parking. Great value. Easy to place reservations, no worries or concerns - Really highly recommended.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Yana,

We appreciate your feedback, and hope you try us again soon.

Way Team

Thumbnail of user stevend1170
California
1 review
0 helpful votes
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November 15th, 2021

Absolutely ideal for what we need at times. Great stuff. Best service ever. It was quick and easy to find cheap parking.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Steven, Awesome to hear you had the best service with us! Thank you for providing feedback, and your experience with us!

-Way Team

Thumbnail of user andrewd1580
Texas
1 review
0 helpful votes
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July 5th, 2022

Great app. Easy to use booking was simple. Excellent value for a friendly and very reasonably priced service.

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Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Andrew, thank you for sharing your experience and taking the time to use our platform to book parking. We appreciate you!

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Shaniece M.
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