WeatherTech

I purchased WeatherTech floor mats some years ago, and they were well built and very durable. In short, an excellent product. When I purchased a new 2023 Explorer, I decided to purchase their $138.00 liner for the cargo area. What a sad joke it is! My nephew purchased another brand at one-fifth the cost for his Explorer and not only was it a better fit, but it was much thicker, so it does not curl up like the thin WeatherTech does.
The only bright side is that given that it was likely made in some backwater jungle, they cannot have the "Made in America" label on it! WeatherTech does not post real customer reviews, (they would all be negative,) so I hope this one makes it out, so others do not make the same mistake I did.

Broke down and paid for weather tech. Crap edges rolls up and have to buy a special cleaner to make them look decent. They are a rip off! You pressure wash them they look terrible. Nothing will make them shine (I have tons of shine products) I not paying them MORE money for their product. Embarrassing to brag about them being made in USA. Yes my floors are dirty you clean them up the mats still look the same.

It's probably the third time I've ordered mats, mud guards, hood deflectors, and bumper steps.
Today, I received an XL bumper step, opened the box, and found no wrench for the security bolt.
I called customer service and was told it was an extra $12.00 for the wrench (key) and probably shipping.
I considered returning, but I have to pay the return shipping cost. So, from now on, I'll never purchase from Weathertech again.
Probably check out Husky, maybe they'll and color to their mats etc.

Ordered floor mats for my Toyota sienna van and when we got them they didn't fit right call to see what was wrong and they said we needed a different one, but we just wanted to get a refund then they became rude and not so nice. Don't purchase from them i went straight to Toyota and got better ones at a cheaper price and that fit perfect.

Ordered one for my Toyota Sienna. Paid a premium price but what I received was of such poor quality that it is, frankly, an eyesore. I would have been better off buying a roll of plastic at home depot. Fooled me this time but, I will remember and never buy from them again.

So much for buying "American Made" products... Weathertech charges a lot of money for shipping and it still takes 10+ days to arrive at your doorstep. They really need to study their competition, in particular Amazon who sells very similar quality products, less than half the cost, with 2 day shipping.

Without doubt, the most appalling customer service you will ever experience. Having, placed an order in July (it's now mid-Sep), and one e-mail to say my order was delayed, I have heard nothing from this company since. Called their laughably titled customer service line forty-seven times since the beginning of Sep and never once has a call be answered; they just keep you hanging on, then cut you off. And don't even bother sending an email as they don't answer messages either. The really frustrating part is that you can't even contact them to cancel the order. PLEASE do not be fooled by the relentless TV adverts; this company simply cannot deliver in a timely manner and nor do they seem to care about the customer once they have your payment details.

Bought Feb 2020 and after 2 years, driver side surface area is deteriorating. Car usage is minimal cause me and my wife started working at home on April 2020. We alternate the use of our 3 cars on weekends for grocery. I expected the mat to be tougher, obviously it is not. I do NOT recommend this product.

Joe Nobleza | Dominguez Hills, CA

Re. Windshield mount cell phone holder
Frequently falls off when driving over a speed bump, pothole or other jarring surface. Weathertech does not mention they will not refund shipping costs until you want to return an item. Item cost $39.95 shipping cost $36.00. Shipping costs are exorbitant while most offer free shipping. I'm sorry I ever did business with Weathertech.

About to place an order for weather tech liners for a 2018 suburban almost $300 bucks out the door with taxes... all good until they expect me to pay for shipping $18 on top of this cost, i'm not going to add to the cost of their product which is industry most expensive. The other guys cover this cost and receive my business going forward. Thanks for listening. Steve

Ps. I own them in other vehicles, guess the sub will have the competitors