Web.com

2 step verification is a crock! I have yet to find out whether I pay one price for unlimited email addresses or whether you intend to charge me for each one. I don't have a good feeling about this. I was told nothing would change but so much is changing.

I have an ongoing ticket that has been open for several weeks. No feedback on progress unless I reach out and waste both my and your time to get updates. No ETA on solving the issue either. Issue started as E-******* and is now S-*******. I feel your team is unable or unwilling to solve the problem and therefore I cannot recommend you to anyone.

My website has been down for 4 weeks. I've contacted web.com over 30 times without any solution. I only get the "our engineers are working on it",. "we're sorry"..."thank you for your patience" system generated email but no solutions. Yet they want me to continue to renew or pay for services not rendered!

Cancel my hosting package. It seems there is no one smart enough in your company to configure my website. I have been trying for at least 5 days. Even your so-called "level 2" never contacted me after 3 days.

Your hosting service so cheat user. Last time tell me can create up 500 email, And now said I can create only 10 email. And now I can created only 8 email.

Verification code emails did not come for a week. After multiple support cases I am in now. This is not acceptable because we need to update DNS settings sometimes and can not wait for days.

The dashboard interface is not clear to follow or find what I need. And customer support is slow and not well trained. They seem to only work off of a keyword list of documents to send instead of being truly knowledgeable.

Very convenient and direct! Gets straight to the point. Please join.

Customer service is unresponsive and when you finally do get through to someone they refuse to listen to fully understand the problem and insist it's fixed when it's not! Even after escalation 3 times same result keep insisting the problem is fixed when they are wrong I give up

We (my wife and I) are very disappointed with the ever increasing costs and decreasing quality. We are also unhappy that our domain transfer out is not happening in less than at least the first three days. We still have not received the transfer out code.

I have been waiting to have my business email restored for more than a month, and it was the changeover that caused the issue. I was told by chat that it would be resolved within 48 hours. That was early April. I want Dotster back.

Purchased from mydomain.com which was bought out unfortunately. web.com neither offers the same benefits (free SSL) and charges for web-forwarding which is 100% money-grab as no-one charges for this basic service. Customer service is good.

I like you are secure, but ads for other services and security proceedures it sure takes a lot of steps when I feel busy. Don't take this as a complaint, just think about lessening the number of screens I have to wade through to do a simple task.

Worst experience I've ever had with my service. Transition fro mydomain.com to web.com has had nothing but problems. Again today I can not access my email so business is at a stand still.
Tech support is very poor, never get the same answer and chat takes forever. On top of all this my cost to register my domains has gone up.
I have too many domains and web sites with you to switch service so I trapped in a very bad situation.

For years I have been a customer of mydomain.com. Since being moved to web.com I have received several reminders to renew a domain that has been transferred elsewhere. I am based in the UK, but you appear to be charging me state tax on my other domain renewals. mydomain.com never charged me tax. For this reason I will be transferring all my domains elsewhere as this makes you much more expensive than other registrars.

Since web.com took over for dotster.com it has been a nightmare to register and renew domains from having to pick from a list of domains with the same credit card to select a payment method to the never ending offers. Planning on taking my business elsewhere is things done improvee.

I had two different accounts on Dotster. On the conversion web.com combined them all under one credit card so you had users paying for web addresses they don't own or want.

Terrible experience since you withdrew email forwarding - dotster was great, web.com is poor and charging for everything.

Very helpful with login issues. Thank you for the prompt service.

You charge way more than others, won't delist domains from the list transferred to other registrars, and continue trying to charge for them even though they aren't registered here. You refuse to close the account and claim you'll remove the payment option on the account but never do. Meanwhile, you keep trying to charge for domains you don't manage any longer. I have submitted this to the fraud department for my payment method.

So far the process has been pretty seamless outside of one of our domains the auto pay CC did not transfer.

Coming from Namezero to Web, prices have increased enormously. I believe a bought services I do not need, but your explanation is poor. Dotster or Web; I cannot easily find my way on your platforms,

Fortunately I do not need to be on your website as I only use the email option. Once it works, I am fine for 10 months. Payment is nerve breaking because my credit card is sometimes not accepted and I get alarming warnings from you. I had to open an account with Pay-Pall just for paments to you.