What on Earth Catalog
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What on Earth Catalog

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Texas
1 review
26 helpful votes
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Just skip this catalog
November 7, 2018

I find the items depicting President Trump that you have displayed on pages 6, 7, 8 and 9 of the catalog you sent to me to be offensive. Any idea I might have had about ordering something from you ended on page 9. Where were the same or similar items featuring our last president during his 8 years in office? You didn't offer a Chia pet head depicting him in the magazine did you? Why? Please delete my address from your mailing list, forever.

Date of experience: November 7, 2018
Pennsylvania
1 review
11 helpful votes
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I stopped leafing through your catalog at page 9. I, as a woman, am offended at the items that depict our President in such a way. I honestly believe that whoever made this poor choice to offend more than 40% of their potential client base needs to be fired and sent back to business school!
I have ALWAYS supported our sitting Presidents, whether I voted for them or not. They are all there because they believe they have our best interest at heart, whether I agree with their decisions or not.
I am an independent voter and business owner and I will NEVER buy from this company. I would never make a decision that would automatically offend half of my potential client base. I hesitate to think you'll be around past the next election if you continue to peddle this political crap. Poor choice! SHAME. ON. YOU. What on earth were you thinking?!

Date of experience: November 7, 2018
Virginia
2 reviews
2 helpful votes
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No rating from me
December 16, 2017

Placed 2 orders from this website on 12-9-2017 and still have not gotten any of it. Customer service is pretty much non-existent. Tried the Chat line and still no answers on status. Will never order from this site again. I think I just threw away about $100. Live and learn!

Date of experience: December 16, 2017
California
654 reviews
3564 helpful votes
Follow Chris O.
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This is one of those websites you'd visit if you were looking for a remote controlled zombie or an alarm clock in the shape of a giant... well, you know what I mean. There are hundreds of them. This one is less tacky than most and surprisingly has some products on show that you might actually want to buy. Some of the tees have genuinely amusing comment, and there are well-known gifts like the Felix The Cat clock or the CIA Factbook alongside less conservative ideas such as the lounging aliens or the Nose Shower Dispenser. Worth a look if you're in the market for harmless fun gifts or unusual slogan tees.

They also have a loyalty scheme called Club WOE (sad choice of acronym there) which customers may join for $30. In return they get about double that amount in special deals or freebies. Should be good value if you're going to be using the site for regular or seasonal gift shopping.

Date of experience: September 25, 2009
South Dakota
2 reviews
23 helpful votes
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NOT A HAPPY CUSTOMER
January 15, 2016

In December of 2015, I placed an order with these people, but the item never arrived. I phoned to let them know and they said they would promptly replace the lost gift at no cost to me. Dandy. The replacement arrived, was given as a Christmas present and I thought all was well--UNTIL January 11th when they charged me $14.95 out of the blue. I complained and they said it was a charge to join their "club" because I had "filed a claim" with them. I was never told about this and I was livid. They did refund the money--grudgingly. I will never buy from these people again. There are too many other catalog companies and online sites that won't try to cheat me.

Date of experience: January 15, 2016
California
2 reviews
15 helpful votes
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Everything I order, and I order alot, from ordering on their platform to timely delivery, is perfect.
They have always been helpful and courteous, even when I accidentally ordered the same thing twice!
The return was quick and easy.
Can't imagine how our experiences could have been so different, or WHY Site Jabber can say that MOST customers feel this way. It's only 46 responses. I'm sure they do WAY more volume than 46 orders... that's what I HATE about sites like these.

Date of experience: March 26, 2020
Texas
1 review
6 helpful votes
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Political Content
July 6, 2019

Total turn-off. One sided political commentary on products. I won't order from their catalog. -- Looks like I need 100 characters to submit review. OK then! Catalog really, really, really sucks!

Date of experience: July 6, 2019
Missouri
1 review
3 helpful votes
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No customer service
December 14, 2018

Received the wrong order and cannot get help from customer service. I am put on hold until the next customer service rep is free. However, after holding for 20 or 30 minutes, the system disconnects every time.

Date of experience: December 14, 2018
New York
1 review
8 helpful votes
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Disappointed
January 2, 2019

I ordered 3 things on Dec 6,2018. Plenty of time to get my order by Christmas which I thought. I received one item a couple of weeks later. I called n spoke to a few different people. I was told my items are in the warehouse still waiting to be processed. My manager is working on it. She"ll call you. Never called me. I called again and pressed 1. It was the order # to order items. I asked to speak to a manger n a nice guy spoke to me and typed in everything I said about not getting my order. So I said just reorder my 2 items already. He typed that in ans again I was told a manager would get back to me. Never did but finally received my 2 items today. Very very disappointed in this company. Absolutely no customer service at all. They give you the runaround. I've ordered from them before and never had a problem until now. I'm going to think twice about ordering from them again!

Date of experience: January 2, 2019
Arizona
1 review
8 helpful votes
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VIP Club Possible Scam
November 9, 2016

Made a purchase Nov. 22,2015. Oct. 18,2016 received charge of $14.95 for VIP Club. Rep said I clicked that button while checking out. I've written an email explaining date by date and asking for proof I personally ordered that or confirmation of a refund.

Date of experience: November 9, 2016

Overview

What on Earth Catalog has a rating of 1.2 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with What on Earth Catalog most frequently mention customer service, credit card and wrong item. What on Earth Catalog ranks 388th among T Shirts sites.

service
5
value
5
shipping
7
returns
5
quality
5