Woot!

Except for the fact that most of the best deals are refurbished, they are worth checking in daily to see if there is a good deal.

Works with vendors that they know can't fulfill orders.
They have really gone downhill since the amazon deal.

BOUGHT A ZIKE BIKE WHICH ARRIVED WITH A BENT FORK. SENT A REQUEST TO WOOT BUT DID NOT RECEIVE A RESPONSE. CALLED ZIKE WHO TOLD ME WOOT BOUGHT THEIOR PRODUCT FROM OTHERS AND THEY WERTE NOT RESPONSIBKLE. WOOT OFFERED 25 DOLLARS BACK WHEN THE FORK COSTS 50 FROM ZIKE WHAT A HORRENDOUS EXPERIENCE A RIP OFF

This site is addicting, and usually has the best deals on whatever they are selling. And as an added bonus, they have a very awesome sense of humor!

Beware of buying from Woot. They do not have the same return policies as Amazon.
They have a restocking fee for large items.

I purchased an iPhone XS from this company last week. As you can see from the product description screenshot attached, it was sold as "fully unlocked". It is supposed to work with any unlocked GSM phone. However, when I received it and put my Mint Mobile SIM card into it, it showed that the phone was locked. Screenshots are attached.

Woot said they could not ship out a replacement because the phone came from a third party seller, something that was not disclosed to me at the time of purchase. Woot claims that their phones are tested and guaranteed to work before being sold. I doubt this was tested at all, because it turned out that it is locked to a carrier in the UK (another screenshot). Woot did offer me a refund if I returned it, but I would have to do it at my own expense, plus take it to a UPS store or else pay more to have them pick it up at my house. I do not drive and currently do not have a reliable phone to use Uber or Lyft on. Also, even if I did send it back, it takes forever to see a refund. So I decided to keep it and have it unlocked myself, after running the IMEI through Mint Mobile to make sure my SIM would work on it. They said that it will work once I can get the phone unlocked.

I had to pay just to find out who it is locked to. Since it's locked to a carrier overseas, nobody local can unlock it, but this online company that is somewhere not in the U.S. says they can. All in all, I paid them $76. It was either that or return the phone to these crooks and be out both the money and the phone.

Woot offered me a partial refund of $50 to keep the phone. I want them to pay for the unlocking fee, and $50 won't quite cover it. I accepted the $50 and said I'd be reporting them to the BBB (which I already did). Not expecting to see the $50 any time soon, but at least this way I will have a working phone soon and won't be out the money and the phone.

So let this be a warning. Next time I will plan ahead and buy my next phone after this one direct from Apple. Not worth this hassle to have some bucks.

I bought a product that did not work, I returned it, and 3 weeks later I am still trying to get my refund!

I bought 3 ea 24 packs of Kodak Xtralife (there is irony there) AA batteries from Woot. First 48 were OK. Last 24 were DOA. Contacted WOOT, absolutely no help.

Been Wootin for years. Great values, easy returns, good prices. What more is there to say? Start Wootin.

Terrible customer service! Total Ripoff!

I ordered 4 monitors and 2 dual monitor stands from these jokers for our business that were never delivered. They don't give a $#*!.

Woot forces the customer to contact Fedex to get the packages traced, force the customer to keep on the Fedex tracers, then when the package is considered lost by Fedex tells you to contact Woot to send a replacement shipment, then Woot tells you to file a claim with the local police department and then, and only then, will they consider what to do! Such bull$#*!!

I didn't know Fedex miss-deliveries is a crime! I can't wait to see the look on the cop's face when I ask to file a police report for the missing package.

So, if you order from them you are rolling the dice. They have terrible customer service, no care at all that you ever receive your purchases, and make you do all the work, which not only eliminates any cost savings you might have gotten but cost your company money for your labor. Here is an excerpt from their last email to me:

Email telling me to contact Fedex:

Hello,

Sorry you haven't received your order. Please contact FedEx to initiate a driver follow-up/trace. They will research the delivery and contact you with more information. We would ask that you be the one to make this call because they will ask specific questions about the delivery location. In the meantime, please check with your neighbors and/or complex office (if applicable) to ensure that they have not received the package in error.

*******339

Please let us know what they say, so we will know what we need to do to resolve the problem.

Regards,
Nicholas
Woot Member Services

Email telling me to get the police report:

Hello,

We are very sorry to hear that your package has not been located. Please contact your local law enforcement office and file a police report regarding your missing item(s). Please reply to this email with a copy of the completed report. Once we receive this information, we can investigate what action to take. We apologize for the inconvenience.

Regards,
Nicholas
Woot Member Services

If you have a problem with one of their products their follow up support is terrible. Their response is arrogant and they give u few options

Loved then before, sent me a refurb nexus 7 tab failed upon arrival was traveling, said gonn send t bac, they say whjoops way too busy wrranty no good because we have backlog over the holidays $#*! YOU WOOT, never again

Firstly, the item is defective in the sense that it doesn't even match the product picture. It's just a different sweatshirt

I made the mistake of ordering shoes that did not fit properly. I suppose I should have checked the fine print. But this company bites.

I have had a decent time ordering from woot. I have ordered a few items and overall they seem to ship quick, be well packaged, and all work.

My favorite store. I wish I had purchased stock in this store. It has almost everything that you need.

Terrible customer service... I have a product I want to exchange or return, and they have not responded to my e-mail after a week. Buyer beware...

Woot has great pricing, the majority of the time. The shipping is a little slow, but maybe that is because they have to batch the orders.

Products cannot be returned. I purchased from woot twice and have not been satisfied and I will never purchase from them again.

Hello There was an illegal transaction happened on my credit card from wot.com. My card was hacked and money was withdrawn online. I never purchased.

My order preparing for shipment and 2-3 hours after purchase my order has been denied, why? Thanks for helping

I have been buying stuff from Woot and every item that I have purchased has been great deals. I will continue buying merchandise from this site.

Love the design look and feel of the website. They can improve though the way that the website should work.