WorldSIM

First off, the company has terrible customer support. If anything goes wrong, you're left with little to no aid from them. Your bank is your best bet regarding refunds, for example.

Secondly, the US number of the International SIM card is recycled once a month. This is not something users are informed of before placing an order for the respective SIM card.

Thirdly, there is a hidden monthly fee of $1.35 not given anywhere in their price list. The price list has not even been accessible for the past year!

Stay away. Stay far, far away. This company will swallow your money once you pay them, with little to no expectation of delivering the service and/or product you paid for.

I have just purchased my first WorldSIM card and the product is exactly what I am looking for. A real must for any world traveller. Daniel from customer support has been extremely helpful and supportive. A great experience!

I purchased two SIMs for use in Italy. One "worked", but not as advertised: text messages could not be forwarded. The other never worked at all. I had to bail and buy much more expensive service from AT&T.
I never used the SIMs. I contacted them twice for a refund and received no response. I am in the process of contesting the purchase through my credit card company.

I took a Canada plan in Oct 12 2018. They were supposed to deliver SIM in 2 days time but did not. They assured me full refund but 7 months down the line I am still waiting. Their people who were in touch have gone silent. They don't give out any office address or contact number of any useful people. They only seem to have a sales team.

I have been using their number for a year now and all of a sudden they send me an email that my sim will stop working in less than 5 days and the number will be lost. I have all my business contacts and bank accounts on this number how do I switch to a new number in 5 days?
Customer service is even more pathetic! Please be very careful buying their numbers!

Daniel quickly helped me resolve some issues with my account. I wish WS had a way of letting the customer know that they are about to run out of credit. In our case it left us without internet for 24 hours. Not a great thing when traveling
Thank you

I have used worldsim for a number of trips now as my domestic provider has excessively high roaming rates. Works very well and is backed up with great customer service when i had a few account issues (Thanks Cathy).

As my previous modem turned to be faulty, purchased a new Mobile WiFi from WorldSIM. Used it in some recent oversea trips. Though it did not provide me ultra speed, but I was satisfied as ups and down on net speed happened rarely. Was in comfort while going through internet tasks.

Daniel was extremely helpful. I was looking for options for an upcoming trip across a few countries and WorldSIM seemed like a good option.

After a very useful online chat with Daniel he clarified that they can be used in smart watches and if purchased under the same name i can keep all family numbers in one account - which is much more convenient to top up and manage.

Thanks for your help

Scott

I am going to share something that certainly would help oversea travelers like me. The common problem about all the roaming SIM cards is selecting the correct geographical profile. I found the process tiresome, boring and time consuming. Finally got a very quick fix with my WorldSIM roaming SIM card. They sent me an upgraded international roaming SIM card in which I need not to select any profile. Now it's really a great relief and risk free for overcharging. I found it more easy making the first call from foreign lands.

The advisor named Daniel at WorldSIM has been brilliant as always. Always there when I need them and able to answer and resolve my query efficiently. He also goes above and beyond by offering extra discount which is a bonus. Keep up the good work Daniel.

That’s an authentic power source that I purchased from the worldsim store months ago. The price of the device is not high. I purchased the product with less amount of money than the local outlets of Huawei Products. Now it’s very much possible for me to roam around the world even in the remotest cornet keeping my live and taking it to real operations. I do not get afraid when friends talk about a tour in the place where there’s no power supply. The Huawei Power Bank enables me to stay connected with the family members as I can charge my phone for couple of times with this device.

It is a great service as an International Traveller
I have no worries in communicating with my family, friends and workmates whenever i am travelling from one country to another. The customer Service is excellent.

I've been using World Sim for 2 years now. At first I had some issues with their service, but after they rolled out their new sim cards I have had no problems. I travel throughout Europe and face no roaming charges, and I can call the USA too without a hitch. This is fantastic for me as someone whose work carries them throughout the world. The rates are reasonable to me, and I can connect to the internet for a rate that is a bit expensive, but helpful for emergency situations where I need to check google maps. Also, their support is rather helpful and my issues have all been resolved very quickly.

Perfect for world traveller from Europe. It saves a huge in Americas. Recommend. Have been using previously other, local cards. Prepaid as well. Finally get lost in decisions which card to use in which country. Now just one. With cheap rates as much as possible

Early on this year, got shipped to a different dept in my office where I was supposed to move in States and Mexico every now and then. Though, my office provided me a roaming sim card, that was an absolute crap service. I was not sure exactly which network I chose. So, glanced over some online reviews and compared their tariffs and, finally, decided upon Worldsim. At last, got assurance on my oversea communication with a truly promising brand.

I am working in a remote part of Tanzania and have had terrible trouble accessing internet so bought this. Have been using it just over a week with up to 7 devices at one time on it and it has worked flawlessly. Extremely happy with it. I get strong signal all around the house even if I am far from the box. Makes work significantly easier. Absolutely no complaints so far!

Really great prices and great options. There is customer service online or over the phone and they will always be there 24/7 to help out! Jonathan worked with me diligently to solve an issue that I was having a tough time with. Once service starts, the internet works very fast. Would recommend.

WorldSIM international roaming SIM card is our family roaming solution. So, nothing left for me to judge. Service is proven to us. For family business, gone through different destinations. With only one SIM card roamed and got no point to switch to other. Beautifully they designed all the travel features. I was not helpless thinking about my credit. As whenever the credit comes to zero, it used to be refilled automatically.

My new internet solution doing great for me. Unless this Alcatel 4G Mobile Wifi hotspot, literally, my roaming is not comfortable. It supports me having entertainment on roaming with a very little effort. Because, it does not require to fight with for establishing a connection. On average it just takes 5 seconds to catch and run through any network. Moreover, creating an instant hotspot is very possible with this device. Got the WorldSIM data SIM card inserted and smooth enough to surf easy.

WorldSIM power bank pen has become a very integral part of my travel gadget list. It does not deal with big issues but helps me with multiple features. With this pen, I can write just like an ordinary pen. In crisis moment, my phone was charged by this pen for several times. Little help though, but sometime it becomes very crucial for a rescue; especially on roaming.

Awesome help from the online support. I knew nothing about the product and in minutes they helped me find any information i wanted. Especially a guy named Daniel was very friendly and useful! I would definitely recommend this company to friends and family!

In amusement with my birthday gift 7 in 1 Multi Tool Pen of WorldSIM. Every time the pen comes to me with a different function. If you evaluate a pen only a medium for writing then forget it. Let me introduce with some more action what my pen do for me. It can open bottle. When I get bored staying long hours in the library, I grab my pen and start watching favorite cartoons or animations video clips. It has some serious functions too. It has screw driver inside and ruler for a perfect measurement.