WorldSIM

I've had a couple of reasons to contact customer services and both times they've been knowledgeable and patient with me while I got to grips things.

Thanks for fixing my activation issue and i can call now to family without any hassle, Thanks again!

Thanks Nancy for your help with getting my sim card topped up.
Your support was very much appreciated.

Nancy was very helpful today, if everything discussed is done i will be happy. I am moderately hopeful

Quick and simple assistance to all questions I had, thank you Nancy. Clearly understood what my questions were.

Daniel's helpfulness was excellent great customer service and as a bonus he shared a discount coupon with me

After visiting so many websites for international sim cards, i found that this is the best.

Best price and best customer service

Keep it up

Just had a great service from Daniel at WorldSIM to help me purchase a world travel sim. Would highly recommend.

Quick support provided by Annie K, very polite and helpful, good customer service provided over the chat.

Quick support received. Spoke with two support staff on different occasions - Allen just now and previously Derek.

I access to Web site for top up, Mr. Daniel immediately issue promotion code in the chat box. I can acheved 10% discount

Nancy insists to much on discount coupons but answered well to my questions. I purchased the sim card and get 1 pound discout.

Rose Williams is of excellent help very kind very good customer service. Helpfull with adding my free credit and other questions i had.

Please read below my last email to Worldsim helpdesk after long conversation. Sent on 21st Sept, no reply since.

Dear Mafel,

Unfortunately i couldn't manage to have internet and i gave it up after one week as i didnt want to spend my holiday with being frustrated why iPass is not working. As you can see in the attached screenshot with good signal, iPass compatibility networks, the connection didnt happen. Finally i just ordered daily roaming data to my uae local sim.

I used an international worldsim card also for a few calls, but the call rates are far from what you are mentioning on your website. ( website says 0.9 usd from singapre to uae, but reality it was 1.37 when i made a call). The roaming calls with my uae local sim card was only 0.8 usd. ( not talking about the 'reduce roaming charges by up to 95%' slogan)

I purchased my worldsim products with high expectations, spending a lot of money for it ( 2 int sim cards /w credit, portable wifi and global wifi) but at the end they didnt support me during my travel.
Im really sorry, but im not satisfied at all with worldsim services, i will never use it again and will never recommend to anyone.

Thank you,
Beata Mohacsi

If i hv any enquiry, i just hit the Chat button. They will help me through my problem! Efficient, friendly, helpful, patient.

Delevery took more than it was supposed to but they make it up to me by returning delivery fee with credit. Great service and product so far.

DO NOT USE THIS WORLD SIM UNDER ANY CIRCUMSTANCES.

In previous trips to Europe, I used this site with minimum difficulty. This time, with a Samsung S7, the card would not work. I spent HOURS on the phone, including time once I arrived in Europe, trying to resolve the problem. The online instructions did not work, and the tech support was terrible, even at the supervisor level. None of the offered suggestions worked, and they offered the same suggestions even after I told them at the beginning of the call the things that I tried. THEY DO NOT LISTEN WELL! Asked multiple times for a refund, which I still have not received, about a month later.

Eventually, I used T-Mobile, my US based-cell service for my calls in Europe. If you can believe this, T-Mobile spent about two hours on the phone with me trying to get the World Sim card to work for me just because i was a customer. They did not sell me the card, and have nothing to do with World Sim, as far as I know.

Bottom line - AVOID WORLD SIM.
Consider T-Mobile for your cell service - they are awesome.

I'm quite impressed with their customer service, Matt B replied very quickly to each of my queries. Their prices are also very competitive.

Derek, well done man you deserve a respect thank you so much for your effort to solve my query really like your service

Thanks to Daniel and Nancy! These are wonderful flawless IT support staff. I hope to meet them again next time I am online!

We have used the WorldSim on holiday in Thailand without any issued. It was a live saver as a holiday must when travelling.

I HAVE UNLIMITED ACCESS TO RECEIVE/MAKE PHONE CALLS AND ACCESS TO INTERNET 24/7 WHEREVER I TRAVEL. THERE IS ALSO A CONSISTENT AVAILABILITY OF TRAVEL ACCESSORIES ALL YEAR ROUND,

It's not very expensive for the amount of data and minutes you get. The service is also superbly good! They stay with you until you are 100% happy