• Grammarly

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Grammarly

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Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.3 stars from 3,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 5th among Tutor sites.

  • Service
    193
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 28 days

Positive reviews (last 12 months): 92.1%
Positive
579
Neutral
17
Negative
33
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David L.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

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Top Positive Review

“Great Literary tool for English Learners & Experts alike”

Hem Shailabh S.
7/28/24

Grammarly has been a great aid for creating accurate, innovative and tone appropriate text from emails to whatsapp chats. Never imagined that a conputer tool could analyze sentences and suggest suitable changes. Wishing Team Grammarly a remarkable journey ahead!

Reviews (3,418)

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Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) spelling errors (33) phone number (14)
Thumbnail of user hemshailabhs
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Grammarly has been a great aid for creating accurate, innovative and tone appropriate text from emails to whatsapp chats. Never imagined that a conputer tool could analyze sentences and suggest suitable changes. Wishing Team Grammarly a remarkable journey ahead!

Thumbnail of user bl606
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

When I first started using the free version of Grammarly, I had the option of when I wanted to have the program show me how to rewrite a certain sentence. As soon as I created an account and signed in, that stopped, and I can't turn it off. It's annoying to have the only three chances I have for that help wasted because I chose to go back on my own to change something and a pop up takes the opportunity away from me. Also, online it comes up in a search as a free plagiarism checker. That's not the case, it's a service that has to be paid for. It's not worth my time to use it. I turn it off every chance I get.

Thumbnail of user niharikag2
Nicky G. – Grammarly Rep

Hi,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your concern.

Allow us to clarify: Grammarly does offer a free and fully functional writing assistant that users can download and use without providing any form of payment. Separately, Grammarly offers a Premium version of our writing assistant, which includes additional features and functionality that users can take advantage of if they choose to purchase it. You can learn more here: https://gram.ly/cbbHVmV

Please continue to share your feedback with us as we listen and share all feedback with our team. Feel free to contact us directly by filling out this form if you have any other questions: http://gram.ly/3zJAHbw

Thanks again,

Grammarly Support team

Thumbnail of user yamanm
2 reviews
22 helpful votes
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July 5th, 2024
Verified purchase

We tried the business version and fed a project into it. It completely screwed up the whole project and turned out to be more work than just copywriting it. The paragraphs made no sense, the AI for making things more "inclusive" ruined the context and removed entire sections for using words like master bedroom. Just complete garbage. It added 3 weeks of work to a 4 day job. We ended up scrapping what was done using Grammarly and working on the rough draft because it was less work. Total waste of time. When you see these websites with absurd English chances are they are using this app to clean up their horrible translations and think they sound like a native.

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Thumbnail of user cm1209
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The yellow highlights that remainon the page because they are behind a paywall can be very distracting and make it difficult to proof read on my own. Sometimes I turn it off to remove the noise and distraction on the screen.

Thumbnail of user amanis17
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I know whoever is reading this already knows how amazing Grammarly is even the free version, maybe you will find this silly but the most amazing thing about Grammarly is that it works on Excel, I can correct the text as I am working on the spreadsheet immediately. And the tone check thing? That is so great I love it, I use it after every email.

Thumbnail of user neelaiahs
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

My writing experience with Grammarly is lovely. Grammarly has increased my work speed. The mistakes I used to make with punctuation and the article 'the' have drastically diminished. Immediate correction of typographic errors by Grammarly keeps improving the quality of my writeups and messages. Due to Grammarly, I can do my writing work with more enthusiasm and less stress now.

Thumbnail of user rubnl1
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Grammarly is a very helpful tool that allows you to continue learning grammar while you write your e-mails or any kind of text, also it's an amicable system.

Thumbnail of user eliw95
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I like having the Grammarly tool, but it slows down my browser, especially when it's active in Google docs. And it's not easy to temporarily turn off Grammarly on a given page.

Thumbnail of user anetaa3
Aneta A. – Grammarly Rep

Hi Eli,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user lamontc55
1 review
0 helpful votes
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June 18th, 2024

Don't install this app, you will have a hard time removing it when you find out it screws up word. Also, they say you can use their plagiarism checker for free. Well it does check for plagiarism, but you have to pay to view the results. Worst f*ing mistake!

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Value
Quality
Thumbnail of user niharikag2
Nicky G. – Grammarly Rep

Hello Lamont,

Thank you for raising your concern regarding the use of the word "free" in connection with our plagiarism check.

Like other plagiarism detection sites, Grammarly provides a free check that allows you to see whether or not plagiarism has been detected in your text. But you'd need to upgrade to our Premium product to see which part of the text was flagged. Sorry for any confusion!

For more information about Grammarly's plagiarism checker, visit: https://www.grammarly.com/plagiarism

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user shubhadeepb
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I simply added the Grammar extension cuz why not (saw many people using it in my college so...). I had thought that it would assist in my research paper documentation but all it does is try to shorten whatever unnecessarily stuff I type in order to increase the length. Sometimes, I am sceptical of its suggestions as well.

Thumbnail of user anetaa3
Aneta A. – Grammarly Rep

Hi Shubhadeep,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user jaylar9
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I like that it gives me an option on whether or not I want to change what I've done. It also has the option of 3 free premium options a day so it is good, but I wish it had more. I like that sometimes it will show one word but give the option to correct/ make better the whole sentence. I'm glad it will correct my spelling and sometimes give more than one option to fix the sentence.

Thumbnail of user tadelet2
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I have used the free version of grammarly for about four months now. It's very helpful, mainly corrects punctuation mistakes. Intend to upgrade to get the full benefits. Thanks

Thumbnail of user dwightl104
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

I'm always in a rush. I leave words out etc. Grammarly makes it easy to write something fast and then quickly correct all the typing errors and adds missing parts of speech left out because I cannot type as fast as I'm thinking.

Thumbnail of user enockk4
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

My experience with Grammarly is exceptional good. You can quickly correct your language and clarity of expressions. On a scale of 1 to 5, l am rating Grammarly at 5.

Thumbnail of user tiffanys1092
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

For the most part I'm an excellent speller but occasionally I forget something or can't recall whether I need a comma or not. Grammarly's always got my back.
Now if we could just move the icon and new suggestion box out of my typing space it would be perfect!
I don't need to see it until I NEED it.

Thumbnail of user laurap2284
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Downloaded Grammarly to give me some help with things like synonyms etc but it's just a pain instead. When something is underlined and you go to hover over it, half the time nothing comes up so you have to move your mouse around and hover it over the word again and again until something finally comes up and even then the suggestions just aren't worth it. You're better off just using chat gpt to give you synonyms and what not.

Thumbnail of user stephent1457
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The tool has impressed my son and me. It's nice that you can select between persuasive and cool 'tones.'

Thumbnail of user markw4339
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I write fiction (novels), and there are some days when it just flows, and you need to let the words come out and worry about the grammatical stuff later. With Grammarly, you can do that. First, write what you want and then go back later and deal with the commas, the repeated or selected word issues, and the spelling. PS - I could do the same thing, comma, on this review.

Thumbnail of user neelamm19
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

In hurry, we tend to ignore punctuation and interjection so now not worried about it as Grammarly corrects it is jiffy

Thumbnail of user hollym840
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

I struggle with keeping my thoughts on point in an email or letter. Grammarly helps with not only spelling and punctuation but also with keeping your emails to the point. I wish it had better pricing for not-for-profits. If it did, I'd give it a fifth star.

Thumbnail of user alexanderd626
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I enjoy seeing Grammarly make suggestions for improving what I have written. Generally these suggestions are good, but I do not accept all of them, because they are based on American style and usage, so do not necessarily accord with British English. The program is good at picking up typos and tautology.

Thumbnail of user markp3523
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

I appreciate how Grammarly creates the proper format and wording to express and deliver your message.
When I see what they suggest and what I have written I see their concept for direct and correct delivery.
Thanks again!

Thumbnail of user georgiak119
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Thanks to Grammarly, I am continuously improving my writing skills.
Now, it is easier to find the right register and tone, avoid misunderstandings, and feel confident about my correspondence in English. Furthermore, it is fast, and I save time conducting and checking texts.

Thumbnail of user keithk911
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Excellent real-time corrections. I have the free plan and occasionally the pro plan will me want to make corrections that I don't want to make, and we get into somewhat of a wrestling match. But I love this app. Watch for my review of this app on completeAI reviews.com

Thumbnail of user pullan1
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Grammarly helps me finish my manuscript in time.
There's one thing that I would like Grammarly to improve.
Because I'm a molecular biologist, my writing has many italicized scientific names of bacteria.
When I use the AI-suggested text, I will have to go back & italicize them again.
It'll be great if the italicized format stays in the suggested text.

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Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

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Kristina M.
Typically responds within 28 days

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