Gwynnie Bee has a rating of 2.6 stars from 381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gwynnie Bee most frequently mention customer service, free trial, and bank account problems. Gwynnie Bee ranks 125th among Women's Clothing sites.
I have been using this site for over five years and I consider it a lifesaver. I love the fact that I can wear new items all the time, and try different things and be more daring than I may normally if I were purchasing an item. I get lots of compliments on my new outfits and I love being able to change frequently.
I paid for my items, I cancelled my service and I got charged $142. Just a ripoff to suck money from your bank account hoping you don't notice. Never trust one of these companies unless you use a limited fund gift/debit card.
I paid for my items, I cancelled my service and I got charged $142.
Just a ripoff to suck money from your bank account hoping you don't notice.
Never trust one of these companies unless you use a limited fund gift/debit card.
I was excited to receive my 1st package (which took at least 10 days), only to find an old, faded pair of jeans and a wrinkled dress that was stretched so far past it's original state the elastic had snapped in some places. I didn't even try on. A total disappointment. If this is what their company considers good looking clothes I guess in looking in the wrong place.
Tip for consumers:
If you like mediocre clothes at steep prices your in luck!
Products used:
None
They make it next to impossible to cancel, the clothes are not well-made, and I got an email from a collection agency, claiming I owe them $375! This is a scam and you're better off supporting your local shops.
I have been using this site for over five years and I consider it a lifesaver. I love the fact that I can wear new items all the time, and try different things and be more daring than I may normally if I were purchasing an item. I get lots of compliments on my new outfits and I love being able to change frequently.
I signed up several years ago on a lark. I have really grown to love this service. I really don't shop for clothes anymore. I use GB to try new things and if I can't live without the piece I buy it and if I can, I just send it right back and get something else. It has opened up a huge wardrobe for me. There have been very few hiccups over the years. But the couple issues I did have were handled quickly and efficiently.
I've now paid for 2 months I didn't want because their cancellation policy is difficult, requires a phone conversation during business hours, and additional hard sell techniques. This is a rip-off, don't bother with Gwynnie Bee.
As someone who hates shopping but loves clothes, Gwynnie Bee has changed the game. I love being able to fill my closet, getting the new box and always having a variety of options! This is the best subscription ever!
Loving the concept of always having new clothes to wear without commitment. I get to try new things out of my normal comfort zone with the option to buy. Shipping does seem a little slow and some garments are out of season or my size is not available. Great to have reviews from real people helps making fashion decisions easier. I also like being able to purchase items especially in clearance for sometimes as little as $7.
I enjoy trying on new clothes and wearing to see if item is a perfect match in fit, style and comfort. Love GB! Value & cuteness blends together to give me more confidence in my wardrobe and the many compliments dont hurt either.
I am just thrilled with this service. I signed up for 7 pieces per week, and I know I'm still saving money on clothes because with this service I am no longer tempted to shop elsewhere. When I use the size charts for each item I get a great fit. I probably send back about 3 out of 7 pieces because they just don't look good on me, but how marvelous that I get to try these things at home! I've stretched my style boundaries, and that is a real blast! Customer service has been prompt and always more than satisfactory. I'm so glad I decided to take the plunge and try Gwynnie Bee!
Tried the 30 days, after watching their ad. You all do realize that the first person gets to keep their wardrobe, right? It's an investment? Anyways. It's just clothes that you newly get to try. But it's like renting an apartment instead of a mortgage. You'll always be paying out, multiple times depending on how many outfits.
I could not be happier with my Gwynnie Bee experience. Before signing up I was constantly stressed about what to wear each day and generally feeling frumpy and too overweight to be attractive. Now I have beautiful clothes that fit me perfectly all the time. My coworkers love to see what new outfit I'll have on next and I get compliments from all kinds of people ALL the time. It's also a blast trying new things risk free and getting to keep what I love. Not only has my wardrobe improved, but my confidence has as well. Gwynnie Bee is one of the best things I've done for myself in a long time.
All was great when I began my journey with Gwynnie Bee. Have zero complaints about the quality of the clothes for the most part. I've needed to cancel my subscription and it has been like pulling teeth & challenging as I travel for a living in many different time zones. I'm still current stuck with the account months & months after I've tried to follow all of the run around instructions I've received. I should just be able to cancel my account by logging in and choosing to do so. Just not easy or great customer service from the user perspective.
Gwynee Bee is my favorite place to shop bar none. I love the versatility of the clothing. I've gotten clothes that I've worn to church, weddings, taken on vacation and worn to work. The packages arrive quickly if you time it right. They have great sales. Dresses by great designers can be found at Gwynee Bees.
I love Gwynnie bee. I am constantly being asked where I get my cute things, and recommend them every time.
It is also great since I've been losing weight, and I don't have to buy an entirely new wardrobe. It's great for size sliding.
I really enjoyed the service. If you are good about returning the items quickly, you have an ever changing wardrobe. I also enjoyed buying the items I loved at deep discounts. I have paid less than $10 for some of my favorite items, which, yes they are used, but this rivals any thrift store. My only gripe is that it is really difficult to cancel. You can't do so online and have to talk to a rep on the phone, who of course tries to persuade you to stay. At this time, I can't afford the service and cancelling it was a real pain.
Tip for consumers:
If you are good about returning the items it can be a really good value. Be aware that cancellation can be difficult.
Products used:
Dresses
I use this site so often. It's a quick turn around on receiving and sending back items. I've had 2 dresses that I didn't care for. However, I've worn 15+. I usually receive compliments. While I'm trying to lose weight this is a great option to avoid spending money on clothes that I will eventually get rid of.
I've been with Gwynnie Bee for over five years and I would not be able to live without them. I was sold on the concept the minute I read the tag line..."Never wear the same thing twice"... that was how I lived my life. I bought clothes every week but then I was faced with warehousing the stash of perfectly good clothes that would never be worn again unless I was not going to see anyone I had seen before. It got expensive and my husband was upset because our spare bedroom and every closet in the house ( a four bedroom) was stuffed with my clothes and shoes. He has told me many times that it was the smartest shopping decision I had ever made.
Please never take my Gwynnie Bee away!
... and they are getting worse! Very few items to choose from since the pandemic started. Turn around times becoming increasingly slower & slower. I think we all understand that this is a difficult time, but this company has failed to acknowledge it's issues. And, of course, still paying the exact same price for a much slower, desirable service. I've enjoyed this company for the past six years, but I think it might be time to cancel..
***Update - I received one month's refund after posting this review***
They got one star only because you have to select a star to submit a review! I used only 3 items that were of very poor quality and rejected the next shipment. When I called they refused to issue a refund for the extra month I was billed! I basically paid $300 for use of 3 flimsy made blouses. Im so disappointed in their "retention" offers after I described my frustration of their charges. I would never use this service again, don't do it!
This site has let me play with so many new styles, brands, and types of clothing. It's been absolutely fantastic to get outside of my comfort zone AND find a wide variety of goodness that actually fits me.
The service is good in theory. However there are certain things I want for a specific event, but even though they're marked as priority I don't receive them when I want them. I understand it's impossible to give everyone exactly what they want every box, but it makes this service pretty useless for me. It also is more than I'd spend on new clothes in a year.
I've been a Gwynnie Bee member for about 4 months and I am really enjoying it. I have had no issues with the turnaround time on shipments as some others have experienced. In fact, I have been impressed with the promptness and reliability of the shipments so far. It is great to try new styles without having to buy them, and it's also very nice to be able to buy items that I really love. I've enjoyed how this service has expanded my work wardrobe and my style, and it's just a lot of fun! I took one star off because I think they can still work on adding more new styles frequently, having a big enough inventory so the new styles are actually available, and focusing a little less on dresses. Overall, I am glad I discovered Gwynnie Bee and I definitely recommend it!
So, I've decided to give Gwynnie Bee a second chance. I cancel once after the trial and then came back. However this time, I think I may cancel for good. The huge problem that I see is that Gwynnie Bee is really behind in there clothing being caught with the season. For example, being that this is Fall-Winter... we should be seeing more of such and not a bunch of sheer spring and summer items still around as well as summer prints. It kind of spoils the mood. I think this time I may cancel for good unless they change this!
BUT... It takes entirely too long to have an item sent after the notification of return has been sent or when I do an at home purchase. It is 2019 - I know they can track that package as soon as the post office picks it up. I purchased my 'at home' item on Tuesday and now it's Friday and I STILL have not received a notification on my next box. Turn around time needs to improve.
I really have enjoyed the clothes and always get a ton of compliments!
Hello, thanks for sharing your feedback. We are sorry for the associated inconvenience.
We have reached out to you via email, detailing your account status and how we got here, but importantly - with a resolution.
We trust the arrangement in the email, will sufficiently address your concern. Please feel free to reply or write in at gwynnie@gwynniebee.com.