Woot!

Occasionally noticed good deals, but noticed defects after receiving it. Seems a repackaged return product. Also customer service is slow, left a message never received feedback after several days. Shipping some time is also very slow too. Good luck!

I have repeatedly tried to order stuff from Woot, but when I click on the pay button, it goes to an image of a machine whirring around - and stays there forever. No order has progressed beyond this!

Eventually I got my money back. Lots of flippant correspondence from divers "customer representatives." I will never deal with them again.

When I first bought a couple of things from Woot, they were fine. But now (2023/24) you just receive used broken crap that someone rode hard and returned to Amazon.

Ordered a $270 set of security cameras. Received a $5 dog vest! Woot then made me jump through hoops to send them the $5 dog vest back, meanwhile they have charged my credit card $270. No apologies, just business as usual for Woot. Still waiting for a refund but I will not be a bit surprised if they attempt to steal my money. Also another strike against Amazon for owning a SCAM company. STAY AWAY!

Woot used to cool. We'd stay up for the new item or shirt. We'd submit designs and discuss on the forums. Now its another dead eye'd front for a massive corp. Large companies love to take what you once loved, kill it, and wear its skin over its own face. $#*! Amazon

I bought an iphone 7 which stopped working outside of the 30 days return window due to a known issue:
https://support.apple.com/iphone-7-no-service

Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years.
This makes their "long-lived" phone as useless as a cell phone as woot is as a service.
I will never use woot again, since it is obviously a scam to unload defective equipment.

Placed order, confirmed, Woot charged my card, THEN cancelled order because item was "oversold!" So, tech company doesn't know how many items they have to sell when their entire site is about one day offers with "only a few. Left" tags. AND, charge your card before order ships? Followed by no answer to Customer Service calls! Deleted the Woot app.

Bought a samsung s7 from Woot for my son who is away at college. Has not worked fully since purchase. He was just told by 2 different carrier stores the best thing to do is buy a new phone. This one is junk.

Don't purchase any clothes on Woot. I purchased two shirts of the same manufacture and size and one was cut so bad that it didn't fit. Woot's customer service quote: "Unfortunately, we're not able to accept returns or make exchanges for sizing issues."
You take your chances with them. Avoid if you don't want to eat something that doesn't work.

Purchased 2 items at different times. Credit card approved, buy on web site confirmed. Did not receive product on the 2 occasions. Contacted support and received a 'humorous' we're sorry report about screw up. Will never buy from them again. Fraud.

I should see reviews before order an item in WOOT. It's really very bad experience. They provided shipping information, but where is my shipment?. They are not handover to shipping services. No way we can contact customer care directly. I suggest never by if you think every thing should happen as stated. If you have lot of patience... you may try.

Buy with caution! Their "New" merchandise may be 10 years old and expired when it arrives. If you have a problem, they want you to deal with the manufacturer, and if they are still in business, they no longer carry the product or support it. If something doesn't arrive, tough luck. I am out $40 for shirts that never arrived. Lost over $150 due to this site. No customer service. Consider this flea market shopping.

An FAQ page offered by woot informs you that you have 15 minutes from purchase to cancel a sale. The 'cancel sale' link doesn't work and quickly expires at the 15 minute mark. I included this information in an email to customer care, but have yet to hear back. As mentioned before, this is a company that offers zero customer service and hardly any resources at all for a customer to resolve any issues. Regardless of whether a product is damaged, missing pieces, tagged wrong, or doesn't arrive at all; woot.com seems to find an excuse to keep your payment and cheekily recommends you try to sell your merchandise instead of offering any true solution. It's pretty unfortunate, but this seems like a very deceitful business. It would truly be in a customer's best interest to pay full price for an item than take the risk associated with woot.com and getting a good deal on the item.

Have had a few positive experiences. The latest purchase was terrible and convinced me to not use this site, after being a regular customer for many years. Received an order with a popular name brand, several items HAD NO TAGS. Used items? These were to be given as gits and are now useless. One item was clearly a child's size, and I only ordered adult items (the only option actually). Tried to resolve. Response was "no returns". Crap shoot. Not my thing anymore.

Buyers beware. Www.woot.com is selling refurbished products on their site and advertising that they come with an extended warranty. The only problem, is that woot is unwilling or unable to document those warranties as required by federal law. Turns out the warranties are fictitious. Do not trust them to exist without documentation being provided before the sale.

Do not buy from Woot. I bought an iPhone XR from them and I am unable to use it says phone is lost or stolen when trying to add to my phone account. There is no number to call customer service only email and after emailing they sent me a general email saying to file a claim with UPS when Woot is the company that sent me the unusable iPhone. I am unable to get a refund or return item so now I have a paper weight.I will never buy again total scam

System is unreliable. I tried to buy a camera this week but I got an error message on the last check-out page. Sure enough Amazon Payments has charged me but Woot says they don't know the purchase even after I sent the AP email confirming the charge. Prices are good but systems and service are well below average. I'm done with Woot.

"Horrible customer service. Odds are that you will be disappointed and inconvenienced by these jokers. They frequently send out the wrong merchandise. When notified they act like it is a frequent occurrence and the customer should have known better than to order from them. If you are good, they'll take back the stuff you didn't order. By the way, they don't even consider sending what you ordered (because that would eat into their profit margin) and they have no interest in doing the right thing under any circumstances. Don't give a woot and save yourself the headaches."

Woot used to be a fun quirky sale site. Prices were good, and the staff actually seemed to care when I had the rare problem. THEN... Amazon bought them. Now, service stinks, real deals are few and far between, and staff are basically corporate droids. It's a dumping ground for anyone who wants to "sponsor" a "deal" (read inflated rating Chinese crap). I miss the old Woot, but it only exists in name now.

Ordered a toy over three weeks ago and credit card was charged immediately. No toy arrived. We are out about $50.00 and will have a disappointed grandchild. Customer service "Pavel" advised me to delete cookies on my computer when I complained by email -- as if that would make the package arrive?!

I will never order from them again and I will contact my bank about the fraudulent charge.

I bought a refurbished HP computer last month, and have had nothing but trouble. Hours with HP, and more hours with Microsoft. The computer came with absolutely no documentation (eg the Product code for Windows 8.1). Woot explains on their site that you are on your own. They basically fence junk, and take no responsibility for it. Oh what a mistake. Might be OK for a tee shirt or something, but I would definitely stay away from electronics or anything costing over, say, $20.

Love this site, I used to buy from them back in the day when it was pretty new and not popular. I recently rediscovered it after I stumbled upon daily steals, which is awesome too but not OG like woot!