• YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 613 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    120
  • Value
    113
  • Shipping
    124
  • Returns
    89
  • Quality
    108
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
16
53
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How would you rate YesStyle?
Top Positive Review

“YesStyle Review”

hooded e.
7/7/21

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Reviews (613)

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Reviews that mention popular keywords

store credit (28) customer service (88)
Thumbnail of user amyz157
1 review
0 helpful votes
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July 5th, 2020

It has so many different type of styles to offer. Great quality, and great customer service. It's easy to browse, and I love their rewards codes.

Thumbnail of user prongp
1 review
0 helpful votes
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June 21st, 2017

I always get the products I ordered. It could take a while so please check if you item will be available in 24h or30 days after!

Thumbnail of user kharak
2 reviews
2 helpful votes
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May 12th, 2014

Just bought for the first time. Can be a little overwhelming because of the amount of things available. Good Site though!

Thumbnail of user chapmannw
1 review
0 helpful votes
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July 31st, 2020

Delivery is expensive but overall if you cant buy the stuff you want in your country yesstyle is a good option

Thumbnail of user sophiel79
1 review
0 helpful votes
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July 29th, 2020

My favourite site to go to when I want to buy skincare, and has really nice clothing options. Everything is affordable.

Thumbnail of user hellok2
2 reviews
6 helpful votes
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October 7th, 2023

Hassle-free shopping, fast reply from the customer service. These are the reasons why I keep coming back to buy from here!

Thumbnail of user yanx4
1 review
1 helpful vote
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December 23rd, 2021

This is my First time experience. It was not good. Checking out took a long time. Coupon code did not work.

Thumbnail of user faithm11
1 review
0 helpful votes
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April 24th, 2019

Your site is nice but you don't have a lot to choose from. Also, I think some of your prices are to high. I hope I like all the items I purchased :)

Thumbnail of user nots2
1 review
4 helpful votes
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December 19th, 2013

It took them 3 Weeks to ship out my order! Its been more than a month since I placed my order now and I've still yet to receive them.

Thumbnail of user dineshikaa
2 reviews
0 helpful votes
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October 17th, 2018

Only website I use for skin care! Prices are low and you can find all the k -beauty skin care. Easy to find products and free shipping over 35.

Thumbnail of user cuongv
1 review
1 helpful vote
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May 17th, 2014

Some times they get orders wrong and you have to re ship the item to them but they will reimburse you. Their quality is not great but still stylish.

Thumbnail of user njooda
1 review
0 helpful votes
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April 10th, 2017

Size not stander at all, i order for L but its look like small, and replacement method bad, i didnt like it,

The product quality was fine

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Njood,

Thank you for your comment.

Each product has specific product measurements such as shoulder, waist and hip (in cm) etc. provided on the “Product Details” page.

You may also refer to the Female Clothing Size Conversion Chart, which includes the UK sizes, you can access through the direct link: http://www.yesstyle.com/en/women-size/help/section.html/hsi.795.

As the size chart only serves as a guide, we suggest to always refer to the actual product measurements stated on each product page.

Thank you.

Regards,
YesStyle

Thumbnail of user noorm29
1 review
1 helpful vote
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October 13th, 2022

Over one month and still didn't get my order and barley get any shipment update
Very disappointed
Never ordering again

Service
Value
Shipping
Thumbnail of user sebam1
1 review
0 helpful votes
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September 29th, 2017

I found yesstyle by chance and I was impressed with the amount of brands they have and deliver to Saudi Arabia! I can't wait to receive my order!

Thumbnail of user sandyt39
1 review
0 helpful votes
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July 8th, 2017

You honestly can't trust the photos or even the reviews. But if you're paying attention, you can get pretty great things for great deals.

Thumbnail of user margarethac
2 reviews
0 helpful votes
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June 22nd, 2020

The check out process is easy. The pricing are varied. The shipping took a long time though. However, it is free so it's ok.

Thumbnail of user jennyf41
1 review
0 helpful votes
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April 4th, 2017

My credit card got fraudulent charges right after I bought some things from this website. I would not recommend anyone to use this website.

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Jenny,

Thank you for your comment.

We are sorry to hear about the unauthorized transaction on your card. YesStyle has implemented security measures at this website. When you place orders or access your account information, a secure server is employed. All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access.

When providing credit card or other payment information online, customers must also be aware of their personal details and ensure that they also take necessary precautions by safekeeping their credit card details and enroll in sites such as Verify by Visa (VBV), MasterCard SecureCode or other related parties. You may speak with your card issuing bank on how to enroll in these payment security system. We suggest that you report unknown transactions on the card immediately.

Regards,
YesStyle

Thumbnail of user aliner6
3 reviews
0 helpful votes
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June 26th, 2017

There are so many brands to choose from, and the variety of the items is insane! Very easy to navigate through the website! Recommend it to everyone!

Thumbnail of user tanyap8
1 review
23 helpful votes
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June 26th, 2015

Don't ever buy anything here. This site is unreliable. I regret that I ever ordered on this site! It's a click away and so does your money.

Thumbnail of user akirc
2 reviews
9 helpful votes
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September 13th, 2015

I love the clothes i got from here. However some are smaller than advertised. I picked a few shirts that were definitely oversized on the model but when i received the shirts they were smaller and more "normal" sized, definitely not the same one the model was wearing. They bunched up a little in the armpit area, which I hate, but that was only for two of the shirts I got. The rest are nice and roomy. Also, for reference, I am a very small girl. 5'0 and 80 lbs, so I doubt the model was that much smaller than me. Overall I really like the clothing. They are interesting shirts/sweatshirts that you can't find in stores or online for as low of a price.
The shipping does take long, but I was expecting that. I read so many complaints about how long it took to ship that I was actually surprised when it came and I felt like it didn't take as long as I was expecting.

A lot of people complain about the quality of the products which I find kind of ridiculous. First off, I don't think they are bad quality. Maybe they aren't as high quality as something you get at a store but what are you expecting? Do people really think that they discovered a site with perfect quality clothes and extremely low prices? Second, I would never get a fancy dress or outfit from a website. Obviously that is something you should pick out in person. People complain about how they bought these fancy dresses for 10 dollars and were horrified by the quality. That's completely your fault. I stick to getting my basic clothing from here and I have not been disappointed.

Edit: also I forgot to mention that i ordered a sweatshirt that ended up being unavailable. They emailed me and gave me a coupon. At first I was worried that they weren't going to refund my money (it was an 18 dollar sweatshirt) but after the rest of the order was shipped (maybe a week or so later) they refunded it. I was pleased.

Thumbnail of user najlad1
1 review
2 helpful votes
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January 9th, 2022

Worst site to buy product, I bought it and had to cancel, they don't have the product to deliver, but they charged my account immediately, absurd

Products used:
Stephen Knoll Excellent Repair,

Thumbnail of user mandaal
2 reviews
0 helpful votes
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October 17th, 2016

I've purchased goods from Yesstyle previously and I have found the products genuine, in perfect order, the sales are AMAZING and I LOVE the freebies! <3

Thumbnail of user sammyc39
1 review
0 helpful votes
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January 2nd, 2021

Awesome high quality products! Better than the clothing store zara, h&ms, and gap! Will buy again and again!

Products used:
assessories, shoes, clothing etc..

Service
Value
Shipping
Returns
Quality
Thumbnail of user haniyag
1 review
7 helpful votes
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February 22nd, 2016

I didn't receive my shipment.
It's been delayed for more than a 2 months.
My shipment been returned to the sender unclaimed.

Thumbnail of user jonis19
1 review
0 helpful votes
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October 16th, 2017

I have ordered a few pieces from yes style, and I love the design of the items, but the quality is mediocre.

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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