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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.3 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
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54
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How would you rate YesStyle?
Top Positive Review

“Amazing Products”

heized g.
10/7/23

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: 20469831, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Date of experience: 7/3/23
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Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Date of experience: 6/19/24
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Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user angelt28
Texas
1 review
0 helpful votes
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July 3rd, 2017

The clothes are very cute but the materials are terrible. Save a lot of money from this website tho. But be careful when you order something because most of the time it doesn't look like the pictures. I ordered 2 dresses from China, one of them smelled like plastic and the another has stain on it. Customer service is mean and not helpful. I just ordered products from China, haven't tried products from Korea or Japan so I'll keep trying and see if there is any difference.

Date of experience: July 3, 2017

Thumbnail of user annieb67
Canada
1 review
0 helpful votes
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October 14th, 2017

This site have varieties of products from clothing to household to beauty, that's great if you are just window shopping. You don't always gets your item if they can no longer find it from their vendors, even if it's still show available on YES site.
Same item on YES have multiple listings with different pricing because it's different "brand" with the "same" pictures and model. I have some good buy, and bad ones.
Conclusions: Great selection, Super Slow Shipping (for them to search for your products), and be prepared for disappointments.

Date of experience: October 14, 2017

Thumbnail of user helens22
California
1 review
8 helpful votes
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December 31st, 2012

Just imagine that all the decent to good reviews you ever see about yesstyle is by the 3 people that work there attempting to accumulate good reviews for themselves. That might or might not be exaggerated, however that is my visually aiding description for this site. It has been a month since I ordered, I haven't heard from them as I have tried to contact them via various methods, and still have not received my clothes. Which are probably still sitting in their rolls of fabric where they were born. EVERYONE DON'T DO IT! I know it's so tempting because they look rather appealing over their skinny rail Asian posers, and behind the cheap camera lens but trial version of Photoshop enhancements! If you buy from Yesstyle.com you will be fooled like,... me :(

Date of experience: December 31, 2012

Thumbnail of user nataliee81
Michigan
1 review
0 helpful votes
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August 7th, 2020

I shopped at YesStyle after hearing a lot of positive reviews from people I follow on youtube and I was not disappointed by the selection of items. The shipping by weight was intimidating at first glance, but the threshold for free shipping is easy to reach if you're shopping for skincare. I will definitely use this website again when my go-to doesn't have what I'm looking for!

Date of experience: August 6, 2020

Thumbnail of user yanc10
Hong Kong
1 review
1 helpful vote
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July 30th, 2016

I enjoyed shopping with Yes-style as they have large variety of products, and lots of my favor styles. The shopping service is good especially if I found the product wrong and want to return.

However, there is still not enough style for big size, and often the size and quality came could be quit different from information and photos show on web. That's area need to improve.

Date of experience: July 30, 2016

Thumbnail of user jinahh
California
1 review
0 helpful votes
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July 5th, 2017

The materials are not too bad, the sizes may be a little off. But I do get nice styles sometimes. Depending on my luck they will also fit sometimes. The only thing I don't like is when returning I can only receive yes style credit and credited back into my account.

Date of experience: July 4, 2017

Thumbnail of user fayes29
GB
1 review
0 helpful votes
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October 22nd, 2017

Good website for purchasing well-known brands such as cosmetic and skin care products. Buying clothing is somewhat risky as it's asian sizing so products come up very small or the quality of the product isn't as expected. Shipping time is normally quite accurate.

Date of experience: October 22, 2017

Thumbnail of user daisyb9
New Jersey
2 reviews
0 helpful votes
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October 7th, 2023

I have made several orders with mostly women´s clothing and some shoes and accessories. Some surfing around, you will find trendy items of the moment which tend to be more expensive but definitely worth it, if you have been eyeing a trendy product out in the market.

Date of experience: August 11, 2017

Thumbnail of user lyrar1
California
2 reviews
0 helpful votes
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September 18th, 2017

I love the selections they have and it's very easy to use. I had an actual shop that was open near where I lived but unfortunately it closed. :( But this is my go to store for online shopping. Even though shipping may take awhile it's worth it.

Date of experience: September 16, 2017

Thumbnail of user kayleighd1
GB
1 review
6 helpful votes
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August 27th, 2013

I've ordered four items from YesStyle. It`s been 4 weeks and I have still not received anything, no tracking code, nothing. Now I'm just waiting for a delivery that might not even get here. Appalling service. Do not buy from here you won't get your delivery.

Date of experience: August 27, 2013

Thumbnail of user micao
Canada
1 review
1 helpful vote
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April 11th, 2017

First of all, takes forever to load pages, I guess due to huge files with cluttered photos, photos can not magnify photos to see the details and photos are so irrelevant to product being advertise, too many zoomed out poses ( like the model is doing a photo shoot on a blog instead of the emphasis on the item) and not enough close up. Not enough descriptions of item. Material or fabric composition is unclear or misleading. Takes too long tp delete items and hard to narrow down search and refine selection. Payment process is frustrating as well. Over all a very unpleasant experience.

Date of experience: April 11, 2017

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Mica,

Thank you for your comment.

Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team.

Once again, our apologies for any inconvenience this may have caused.

Thank you.
YesStyle Team

Thumbnail of user islac
GB
2 reviews
1 helpful vote
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May 20th, 2017

No matter your style Yesstyle will have something for you, a wide variety of beauty and fashion makes this a perfect website to browse all day on. The clothes are always up to date and on trend with current Asian fashion but also have many other styles too. Shipping times for me is always good and i get to know exactly when my parcel will arrive. Very reliable and easy to navigate the website too.

Service
Value
Shipping
Quality

Date of experience: May 20, 2017

Thumbnail of user victorp15
North Carolina
1 review
5 helpful votes
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December 27th, 2013

Zara, Topman, asos, h&m etc. you what these companies have in common... GREAT SHIPPING!. Something Yesstyle can't get right. Yesstyle have Great clothes but abysmal shipping. Expect to wait more than the estimated delivery time. Oh and if the item doesn't fit expect to wait another month. Its not worth it. Just save the hassle and buy somewhere else.

Date of experience: December 27, 2013

Thumbnail of user weny2
GB
1 review
14 helpful votes
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June 17th, 2014

This site is a joke! The first time I have ordered from them (2 items), one of the items took over 4 weeks to be sourced and in the end they had to cancel it. Second item arrived but for a £20 blouse, the quality is crap and i didn't hesitate to return it straightaway. And of course they do not provide refund of money so i had to use my credits to buy another item. I chose a lipstick as their clothes quality are rubbish but guess what just received an email saying "this item is difficult to source and there is not definite waiting time!". Which means i could have to wait forever. They should only be selling things they have in stock! Thieves!

Date of experience: June 16, 2014

Thumbnail of user haileyg50
Texas
1 review
3 helpful votes
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December 12th, 2022
Verified purchase

I have ordered from Yesstyle for about 3 years and the only delay besides the current one was during COVID-19. I know some items can be hit or miss but I trusted the process. To my demise yesstyle has really been going downhill. I used to like it because of the skincare and clothing, but seeing as how nothing has been getting better I will be moving on. It's really disappointing to the point where this may be my last purchase because I really feel done with this company.

Service
Value
Shipping
Returns
Quality

Date of experience: December 12, 2022

Thumbnail of user paigek37
Pennsylvania
1 review
0 helpful votes
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June 17th, 2020

I love shopping here! An amazing website to get my fix of Korean clothing and makeup. I just placed an order and cannot wait to receive them in the mail, but I heard it does take a while if you live in the west (US, Europe, other western countries.)

Date of experience: June 17, 2020

Thumbnail of user cindyd73
Canada
2 reviews
4 helpful votes
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July 3rd, 2017

I've bought multiple times on this site. The product descriptions and photos have turn out to be quite fitting as of now. There are different level of quality in their products. Chinese products tends to be cheaper, but they usually also are of a lower quality. You also have to be aware of the equivalent size chart for each items (for example, a Chinese XL is usually equivalent to a US M or S). Most of the items I bought were from Korea and the quality was good as I expected. Their prices are usually comparable to other distributors (like Amazon for example). They ship according to their shipping status (24 hrs, 7-14 days, etc). I had problem with a defective item once and they quickly provided me with a solution that satisfied me. I really enjoy buying from them.

Tip for consumers:
Check the size chart.
Read the item reviews.
Look up the shipping status (24 hrs, 7-14 days, etc.).
Double check Chinese items' quality so you won't be disappointed.

Service
Value
Shipping
Returns
Quality

Date of experience: July 3, 2017

Thumbnail of user gregd38
Algeria
3 reviews
12 helpful votes
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June 1st, 2015

I've ordered a couple of things like shirts and dresses. I'm not a small petite Asian girl, so I was weary of the clothing never fitting me. It actually fit me just fine. You have to consider the time it takes to get some clothing to you straight from Hong Kong itself. They give you a good time estimate of when your order goes out. I've always come back to order from here and the quality has always been the best. The price is quite high but you get what you pay for seeing that you can't get clothing like this anywhere else.

Date of experience: June 1, 2015

Thumbnail of user dianam106
France
1 review
0 helpful votes
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August 13th, 2017

Been ordering here for a while and services are usually good :) sometimes i have to pay a lot of attention when it comes to clothing articles since they're mostly asian sizes and fit small on me since i am caucasian but other than that there's a lot of really nice things there other than clothing that i enjoy buying such as contact lenses, beauty products and accessories/ bags etc

Date of experience: August 13, 2017

Thumbnail of user samc155
Illinois
1 review
0 helpful votes
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September 26th, 2017

Although the products on this site can be a hit or a miss, and the quality tends to vary quite a bit, if you shop smart you can get some of your soon to be favorite pieces here. I recommend focusing on products with customer reviews that you can reference for quality, sizing information, color accuracy, etc. Nonetheless, a really fun site to peruse. Returns are a hassle however, and they are not free nor do you get your money back in the format you payed with (you get Yes Style Credit) so beware.

Date of experience: September 26, 2017

Thumbnail of user maryr256
Texas
1 review
0 helpful votes
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September 28th, 2017

I just ordered a shirt and it's looks adorable. I've looked at different reviews and I'm hoping it's as good as some of them say. I love this style of fashion (not sure what term to put it under just yet though), but otherwise the website's interface is wonderful and I hope I will be able to order from it again!

Date of experience: September 28, 2017

Thumbnail of user mik6320
North Carolina
1 review
0 helpful votes
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October 11th, 2017

I don't usually buy clothes off here, so I mostly have good experiences with the beauty products bought off of here. The only bad things that happened are when I order suspiciously cheap wrist/pocket watches because the watches either stop working after a month or arrive and don't work. Back to the beauty products though, I love the Wonder Pore that I ordered! Just be wary about what you buy. Don't really believe in the sales either because they keep the prices the same and try to say that they marked it down a lot.

Date of experience: October 11, 2017

Thumbnail of user carriez
Canada
1 review
0 helpful votes
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June 17th, 2017

Most pictures look much nicer than the products, especially if it's really cheap. I can't expect to look like the model and if it's 5$ for a dress it probably will not look that great, but there is also chance it will be fine so if you're willing to take a chance just be prepared. Also, reviews are helpful but make sure to scroll to the bottom to read the low-ratings too. Overall not bad, same as any other online shopping experience.

Service
Value
Shipping
Quality

Date of experience: June 17, 2017

Thumbnail of user kiks
Thailand
1 review
0 helpful votes
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June 24th, 2017

There are too many steps during check out and i almost gave up. Register through facebook is not working, i tried clicking on it several time and it wont redirect me so i end up typing the whole thing by myself.

Date of experience: June 24, 2017

Thumbnail of user ramesha1
GB
2 reviews
1 helpful vote
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January 18th, 2021

This has been a moderately good shopping experience, except that I can't find the advertised daily free gift promos, I checked on fb, instagram, mobile app and website. Nothing.
Also some stuff that are waiting on stock can take a long time to arrive but the express shipping is good. And i'm happy with the relatively low criteria for free shipping. Customer service has been good too regarding shipping and tracking.

Date of experience: September 30, 2016

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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